Technical Business Analyst

Job Title: Technical Business Analyst 

Location: National Harbor, MD (Hybrid) 

Type: Full Time 

Compensation: $95,000 to $140,000 DOE, Annually + Bonus Opportunities 

Eager to work at the intersection of business and bleeding-edge technology? Join a team that’s all in on bringing the next generation of cloud and AI capabilities to the most notable brands and institutions in the world. We are a forward-thinking company at the forefront of the AI revolution, dedicated to empowering businesses through innovative data and AI solutions, all built upon the Microsoft cloud.   

We are looking for passionate problem solvers with a hunger for working with the latest cloud and AI technologies. This is a unique opportunity to work on green-field projects in the AI space, backed by a successful and growing cloud solutions company. 

For this role, we are seeking a dynamic and detail-oriented Technical Business Analyst to join our team. The ideal candidate will excel in engaging with clients to extract requirements, understand pain points, and identify business objectives. This role requires excellent communication skills, a deep understanding of business processes, and the ability to translate complex ideas into actionable requirements for cloud-based projects. If you have a strong background in business analysis and a passion for emerging cloud technologies, we want to hear from you. 

• Engage with clients to thoroughly understand their business objectives, challenges, and pain points, and identify opportunities where cloud solutions can drive value. 
• Conduct comprehensive business analysis to gather detailed requirements from clients, ensuring a clear understanding of their needs and expectations. 
• Develop and document business processes and workflows, creating detailed process maps, data flow diagrams, and system interaction models to support cloud and data integration initiatives. 
• Perform market and competitive analysis to provide clients with insights and recommendations on best practices and innovative solutions in the cloud domain. 
• Facilitate client workshops and meetings to elicit requirements, validate findings, and ensure alignment on project goals and deliverables. 
• Create and maintain detailed project documentation, including business requirements, functional specifications, and user stories, to guide the development and implementation of cloud solutions. 
• Collaborate with clients to prioritize requirements and develop a roadmap for project implementation, ensuring alignment with their strategic goals. 
• Provide ongoing support and communication to clients throughout the project lifecycle, addressing any concerns and ensuring their needs are met. 
• Identify and mitigate potential risks associated with cloud and data integration projects, proposing effective solutions to overcome challenges. 
• Stay current with industry trends and advancements in cloud technologies, continuously seeking opportunities to enhance client solutions and drive business value. 
• Act as a trusted advisor to clients, offering expert guidance and recommendations to optimize their cloud strategies and achieve their business objectives. 

• At least 4-6 years of experience as a Technical Business Analyst, preferably in a client-facing consulting role. 
• Experience with tools such as Lucid Chart or Visio, PowerPoint, Excel, SharePoint, and ClickUp. 
• Proven track record of engaging with clients to understand their business objectives, challenges, and requirements. 
• Strong analytical skills with the ability to conduct comprehensive business analysis and develop detailed process maps, data flow diagrams, and system interaction models. 
• Excellent communication and interpersonal skills, with the ability to facilitate workshops, meetings, and presentations with clients and stakeholders. 
• Experience in documenting business requirements, functional specifications, and user stories to guide project implementation. 
• Familiarity with Microsoft services and cloud computing concepts, including Azure and M365. 
• Ability to perform market and competitive analysis to provide clients with insights and recommendations on best practices and innovative solutions. 
• Strong problem-solving skills with the ability to identify and mitigate potential risks associated with cloud and data integration projects. 
• Proven ability to work independently and as part of a team, with a proactive and collaborative approach to problem-solving. 
• Excellent organizational skills with the ability to manage multiple projects and priorities in a fast-paced environment. 
• Continuous learning mindset, staying current with industry trends and advancements in cloud technologies to enhance client solutions. 

About Us:

Cloudforce is a spirited team defined by the shared values of excellence, growth, teamwork, passion, giving back, and glee. As technophiles, we thrive on the latest developments in our chosen field of expertise: cloud computing. As humans, we are driven by the opportunities to make life better through the thoughtful application of technology. At Cloudforce, these two pursuits combine to form an effective, human-centered approach for making cloud solutions accessible for businesses, app developers, and entrepreneurs, alike.

We offer our employees unique opportunities to learn, grow, and be part of a team that believes in more than just typical nine-to-five activities. We’ve built a culture around openness, inclusiveness, giving back to the community, team building, and growth. Whether it be through monthly team outings, annual trips, or our frequent charitable activities, we’re serious about making each individual feel like they’re part of our team.

Cloudforce offers everything you’d expect in the perfect technology job…

- Outstanding opportunities to learn, grow, and expand your network.

- Excellent compensation, benefits, and generous incentives.

- Complimentary snacks to keep you focused.

- Super cutting-edge technology.

- State-of-the-art workspace.

- Community involvement.

- Great team synergy.

But we also offer a few irresistible extras:

- Friday lunch and shenanigans... on us!

- Incentive program for investing in your growth.

- 401K savings plan and education reimbursement.

- 24/7 access to a modern gym with Tonal and Peloton.

- Free monthly garage parking with direct private access to the office.

- Brand-new, sun-filled National Harbor offices with scenic views of the Potomac, surrounded by shops, restaurants, and more.

P.S.... Wondering about our other essential benefits? Here’s a brief snapshot:

- Medical, dental, life, and short-term disability insurance covered at 100% of the premium for employees and 50% for dependents.

- Paid parental leave, including adoption and foster care placement.

- PTO starting at 15 days during your first two years of employment, 20 days in years 2 through 4, and 25 days after 4 years (+ incentives opportunities to earn more PTO!).

- 9 company-observed holidays + 2 more floating holidays to cover additional observed holidays or for use as extra PTO.

- And more! Check out our careers page for more details: www.gocloudforce.com/careers/.

Cloudforce is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.