Part time sales assistant

As a Part-Time Sales Assistant at COBS Bread, your primary responsibilities will include providing exceptional customer service, merchandising products, executing marketing campaigns, and maintaining a clean bakery environment. You'll work collaboratively with your team to ensure that all customers have a fantastic experience while enjoying our delicious baked goods.

To apply for the Part-Time Sales Assistant role at COBS Bread, we value a friendly demeanor, a positive attitude, and a willingness to learn over prior experience. However, relevant retail experience and familiarity with handling cash and card transactions would be beneficial. If you possess a team-oriented mindset and enjoy working with people, you are already a great fit!

At COBS Bread, you can expect a fun, supportive, and energetic team environment. We prioritize growth, inclusivity, and collaboration, making sure everyone feels valued and is encouraged to share their unique ideas. You’ll be surrounded by passionate individuals who share a common love for fresh baked goods and exceptional customer service.

COBS Bread offers a robust training program for Part-Time Sales Assistants. You will have the chance to develop your sales and leadership skills through our Bronze and Silver Sales Development Qualification program, ensuring you not only excel in your current role but also open doors for future career advancements within our organization.

As a Part-Time Sales Assistant at COBS Bread, you should be prepared for some physical tasks. This includes continuous standing and walking, using your hands frequently, and lifting items up to 22 kg. It’s also important to be able to bend, reach, and perform tasks that require pushing and pulling in a busy bakery environment.

Excellent customer service means creating a welcoming and friendly environment where customers feel valued. As a Part-Time Sales Assistant, it's important to listen to customer needs, provide informed recommendations, and maintain a positive demeanor that encourages repeat business.

Handling a difficult customer requires patience and understanding. It’s important to listen to their concerns, empathize with their situation, and offer a solution if possible. Share a specific example where you stayed calm, addressed the issue, and turned the conversation into a positive experience.

Express your enthusiasm for COBS Bread's commitment to quality and community. Highlight their reputation as a great workplace and your excitement to share in the culture of freshness and customer satisfaction. Personal anecdotes about enjoying their baked goods can also add a relatable touch.

Successful teamwork hinges on clear communication, mutual respect, and shared goals. As a Part-Time Sales Assistant, it’s essential to support your teammates, remain open to feedback, and contribute positively to the team dynamic to achieve a common purpose.

Prioritization during busy shifts is critical. I would assess immediate customer needs, such as serving lines and product availability, and tackle those first. I’d maintain organization by keeping track of tasks, delegating when necessary, and ensuring the team is aligned on what needs to be accomplished.

Discuss your personal interest in baking, whether it’s trying new recipes or understanding the science behind it. Your passion can translate into enthusiasm for the role, showcasing your eagerness to learn and contribute to the production process at COBS Bread.

In such situations, I would proactively communicate with the team to identify an alternative. It’s vital to inform customers promptly while offering suggestions for similar products to ensure they leave satisfied. Keeping cool under pressure is key!

Absolutely! I understand that the nature of working in a bakery requires flexibility due to business hours. I'm willing to adjust my schedule to meet the needs of the team and customers, ensuring we provide great service at all times.

Creating a positive work environment involves encouraging colleagues, engaging in team discussions, and contributing to a culture of gratitude and support. I’m dedicated to promoting collaboration and uplifting my teammates, which will enhance our bakery's morale.

I bring strong communication skills, a positive attitude, and a willingness to learn. My background in customer service has equipped me with insights into customer engagement, and I am eager to apply that along with any new skills I develop while working at COBS Bread.