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Inside Sales Opportunity - On-Site

FHIA Remodeling, a Renuity company

Inside Sales Representative

Earn up to $60,000 to $80,000/yr!

In-Office Position

FHIA Remodeling is a proud company of the Renuity family - where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. We are helping homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started! 

What We Offer 

  • Hourly base pay plus uncapped commissions

  • Average first year income range up to $60,000 to $80,000/yr+

  • Growth Opportunities based upon merit and performance

  • Medical, dental, life and disability insurance plans

  • Paid Holidays and Paid Time-Off

  • Competitive 401(k) retirement savings plan, matched by Renuity

  • Company wellness incentives

 

About This Role

  • Field inbound and outbound calls to engage interested prospects as part of our customer acquisition efforts

  • Build rapport and trust with potential customers and generate consultation appointments for our outside sales department

  • Handle inbound prospects from a variety of marketing sources to include: TV, Radio, Facebook, SEO, and direct mail

  • Place outbound calls to highly qualified leads that convert as high as 40% - no more cold calls

  • Manage leads by tracking, following up, and setting appointments to achieve sales and productivity objectives

  • Weekend schedule flexibility needed, M-F 11am to 7pm

 

Key Qualifications  

  • Experience handling inbound and outbound calls in a performance-driven environment

  • Must be tech-savvy and familiar with data entry and Microsoft Office

    • Ability to type 40 WPM or more

    • Multitasking between engaging with customers and entering data on different platforms efficiently

  • Ability to speak with prospects with confidence and multitask on systems

  • Positivity, Flexibility, Determination and a Persuasive personality 

  • High energy and willingness to learn 

  • Attention to detail

  • High School Diploma or Equivalent

Type: W2 position, Full-time, In-Office

About FHIA Remodeling

At FHIA Remodeling, a Renuity company, we’re making home improvement faster, easier, and stress-free. Our team set out to be a best-in-class home remodeling provider in 2006 and are proud to have served over 200,000 happy customers throughout Florida.  Our growth is fueled by our people, where we’ve promoted over 85% of our diverse and inclusive leaders from within. Now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. Our commitment to quality products, expert installation, and exceptional customer service drives our success. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love. 

 

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com. 

If you have a question regarding your application, please contact TA@renuityhome.com

To access Renuity's Privacy Policy, please click here: Privacy Policy

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inside Sales Opportunity - On-Site, Renuity

Join FHIA Remodeling, a Renuity company, as an Inside Sales Representative in sunny Fort Lauderdale! Here, every day is an adventure in transforming homes and making people's dreams come true. You’ll have the chance to earn between $60,000 and $80,000 a year, thanks to our great base pay plus uncapped commissions. We believe in pushing boundaries and continually innovating in the home remodeling industry, and your role will be pivotal in this mission. As an Inside Sales Representative, you’ll engage with potential customers through inbound and outbound calls, building rapport and trust while setting appointments for our talented outside sales team. With lead conversion rates as high as 40%, you’ll find satisfaction in helping prospective homeowners see the value in our services. Our supportive team encourages growth through merit and performance, and we offer medical, dental, and 401(k) retirement plans with matching! Flexibility is key, with a weekend schedule opportunity available. Ideally, you have experience in a performance-driven environment, possess tech-savvy skills, and can multitask while maintaining a cheerful disposition. If you’re ready to dive into a role where you’ll make a genuine impact and help folks create spaces they love, FHIA Remodeling wants you on our dynamic team!

Frequently Asked Questions (FAQs) for Inside Sales Opportunity - On-Site Role at Renuity
What does an Inside Sales Representative at FHIA Remodeling do?

As an Inside Sales Representative at FHIA Remodeling, your main responsibilities involve managing inbound and outbound calls to engage interested prospects. You’ll build strong relationships with potential customers, helping them see the value of our home renovation services and generating appointments for our outside sales team.

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What qualifications are required for the Inside Sales Representative role at FHIA Remodeling?

To succeed as an Inside Sales Representative at FHIA Remodeling, candidates should have experience in a performance-driven environment, be tech-savvy with data management, and possess strong communication skills. Additionally, a high school diploma or equivalent is required, along with the ability to multitask and manage customer interactions efficiently.

Join Rise to see the full answer
What benefits does FHIA Remodeling offer to Inside Sales Representatives?

FHIA Remodeling provides a range of benefits for Inside Sales Representatives, including an attractive salary structure with base pay and uncapped commissions, medical and dental insurance, paid holidays, and a competitive 401(k) retirement savings plan matched by Renuity. We also promote growth opportunities based on merit and performance.

Join Rise to see the full answer
Is the Inside Sales Representative position at FHIA Remodeling full-time?

Yes, the Inside Sales Representative position at FHIA Remodeling is a full-time role. The working hours are Monday through Friday, with some flexibility required on weekends. This allows you to balance work commitments with personal life effectively.

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How does the company support the growth of Inside Sales Representatives at FHIA Remodeling?

At FHIA Remodeling, we emphasize career advancement opportunities for our Inside Sales Representatives. Over 85% of our leaders have come from within the company, and we encourage our team members to promote their skills and rise through the ranks based on merit and performance.

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Common Interview Questions for Inside Sales Opportunity - On-Site
How do you handle rejection in a sales role?

When answering this question, focus on emphasizing resilience and your ability to learn from each experience. You could mention how you analyze the reasons behind a rejection to improve future approaches and highlight your goal to always maintain a positive outlook, particularly in dynamic environments like FHIA Remodeling.

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Can you describe your experience with inbound and outbound sales calls?

To answer this effectively, discuss the volume of calls you managed, how you approached building relationships with clients, and any successful strategies you used to convert leads. Tie these back to your ambition to excel in the role at FHIA Remodeling and your commitment to customer care.

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How do you prioritize tasks when managing multiple leads?

A solid strategy for prioritizing tasks is essential. Describe a method you use—like creating a daily list or utilizing CRM software—to track leads. Stress your adaptability to focus on high-potential leads while balancing overall sales goals, which is relevant to the warm leads approach at FHIA Remodeling.

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What motivates you in a sales environment?

Discuss what drives you, whether it's the thrill of closing deals, helping clients, or achieving personal sales goals. Relate your motivation to FHIA Remodeling's mission of revolutionizing home improvement, demonstrating an alignment with the company's values.

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How do you establish trust with potential clients?

When addressing this question, explain your approach to active listening, providing valuable information, and maintaining honesty during your interactions. Emphasize how building rapport is crucial at FHIA Remodeling for achieving positive customer experiences.

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What techniques do you use for upselling or cross-selling?

Provide examples of successful techniques, such as understanding clients' needs through probing questions, and offer suggestions that genuinely enhance their experience. This reflects your share in the commitment to customer satisfaction at FHIA Remodeling.

Join Rise to see the full answer
How do you stay updated on industry trends?

Mention specific resources like industry-related blogs, webinars, or professional groups. This shows your commitment to continuous learning and adapting, which aligns well with the values at FHIA Remodeling.

Join Rise to see the full answer
Describe a time you exceeded sales targets.

Provide a specific example that demonstrates your sales methods and persistence. Mention the strategies you employed, the challenges faced, and how you accessed support that may reflect FHIA Remodeling's team-oriented environment.

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What software tools have you used in previous sales roles?

List software tools relevant to sales, like CRM systems, data entry platforms, or lead management dashboards. Reinforce your tech-savvy approach, which is important for an Inside Sales Representative at FHIA Remodeling.

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How would you handle a difficult customer during a call?

Discuss your approach to empathy, patience, and problem-solving. Providing a strategy for diffusing tense situations showcases your ability to uphold FHIA Remodeling’s commitment to exceptional customer service.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 21, 2025

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