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Commercial Account Executive

About us

Common Room is the customer intelligence platform that captures every buying signal, giving companies superpowers with AI enrichment and automation to reach the right person with the right context at the right time. 

Despite an explosion of buyer signals, companies are left struggling with siloed point solution vendors, bloated tech stacks, and unactionable "intent" data. Common Room brings together all the buying signals you care about in one place so you can track the entire customer journey, match signals to real people and accounts, take action and automate

We’ve raised over $50 million from top-tier investors including Greylock, Index, and Madrona to build the world's first customer intelligence platform for modern B2B companies. And we’re backed by 25+ operators from the fastest-growing companies in the world such as Figma, Stripe, Airtable, Slack, Notion, Loom, and more.

You + Common Room? You’d be joining a team that revels in asking hard questions, collaborating gladly, and making decisions quickly—a team that values simplicity, passion, trust, each other, and our customers above all.

So hello! Please, knock on our door. We'd love to meet you.

Why we need you:

Our demand is outpacing our current ability to keep up as leads from marketing break records month after month. You’ll take on aggressive goals and own deals from start to finish in an innovative and quickly growing space. We’ll look to you to manage multiple deals concurrently, navigate org structures, and help alleviate our prospects’ pain points. You’ll build pipeline and touch every internal team in assisting prospects through the customer journey. As a founding AE on the Sales team, you’ll have a direct role in defining what Sales looks like both at Common Room and for our customers as we work with them to reimagine SaaS GTM.

Few roles provide such a direct impact on the growth of the company and you’ll work closely with the founders. You thrive in ambiguity and you’re comfortable running point on key deals interfacing with everyone from core user personas to executive sponsors. You’ve managed a book of business, and are energized by building a playbook for future team members. You’re maniacally customer-focused, and have the know-how to navigate technical discussions and decisions. You have a passion for product and closing the loop between customers and Product and Engineering. You’ll bring best practices, deep sales acumen, and a drive to close deals quickly.

How you’ll contribute:

  • Identify and qualify leads and develop them into high-value opportunities.

  • Build deep empathy and relationships with our users and establish communications at the highest executive levels in your accounts to understand their needs and priorities, and to speed up and simplify the deal process.

  • Own the closing process, including negotiations and procurement activities.

  • Work with technical stakeholders to onboard and set up the relevant data pipelines to light up the insights and value use cases for our customers.

  • Partner with customer engineers, customer success, and the executive team to create relationships within all levels of key accounts.

  • Translate learnings from customer conversations to internal product marketing and product teams to turbo-charge our creation of the category and increase the value of Common Room.

You will enjoy being a member of our team if you have:

  • Experience managing end-to-end SaaS sales cycles for complex products, with bonus points for familiarity with PLG or PLS motions.

  • A track record of success in driving consistent activity, pipeline development, and quota achievement, resulting in recurring promotion.

  • Previous experience at growth-stage companies with a preference for developer tools, data analytics, or value-based selling to sales and marketing orgs.

  • A solution-based approach to selling and the ability to manage a sales process.

  • Excellent presentation and listening skills, organization, and contact management capabilities.

  • A hands-on approach to learning technical concepts and leading technical discussions internally and externally with stakeholders of all levels.

  • A strong desire and willingness to learn and build as our product and processes evolve.

In your first week, expect to:

  • Dive deep into core personas and use cases for Common Room

  • Understand how Common Room differentiates from other GTM tools

  • Meet your team as well as cross-functional partners and company leadership

In your first month, expect to:

  • Become proficient at leading discovery, demos, POCs, and deal closing / negotiation

  • Know the Common Room script backward and forward and put your own spin on it

  • Wrap your arms around your existing book of business (e.g., use cases, buyer maps, etc.)

  • Close your first deal (or deals!) with Commercial sales cycles as short as two weeks

In your first three months, expect to:

  • Be fully ramped and have sufficient pipeline coverage to achieve next quarter’s target

  • Become an expert on GTM tools and achieve trusted advisor status with your customers

  • Contribute best practices to the team in order to increase win rates, velocity, and deal size

  • Mentor new AEs to shorten their ramp and help to shape the hiring profile as we build the team

Our values:

  • Be Customer-centric - We work backwards from the needs of our customers. The crisp articulation of customer value guides our decisions.

  • Strive for Simplicity - We choose simplicity over complexity whenever possible. We seek to identify and understand the essential quality of what we are building.

  • Make it Happen - We are quick to take the first step, and prioritize decisiveness over fear of making a mistake. We don’t confuse motion for movement and we measure ourselves on impact over actions.

  • We’re In this Together - We measure personal success by the success of our customers and teammates. Relationships matter, and the strongest ones are built on the foundations of trust, enablement, and transparency.

Our benefits:

Our investment in caring for our employees and their families is a key part of our values and culture at Common Room:

  • Competitive base compensation with meaningful equity ownership

  • Health insurance including medical, dental, and vision, HSA and FSA

  • We pay 100% of your employee premium and 50% of your premium for any dependents

  • Unlimited Paid Time Off

  • Paid Company Holidays

  • Work from home policy including a laptop and support for your home office needs

  • Monthly Remote Stipend

  • 401(k) self contribution

  • Paid Family Leave

  • Opportunity to join a diverse, passionate, and fun team at a pivotal time in the company’s lifecycle

Common Room provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Average salary estimate

$105000 / YEARLY (est.)
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$80000K
$130000K

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What You Should Know About Commercial Account Executive, Common Room

We’re thrilled to announce that Common Room is looking for a dynamic Commercial Account Executive to join our rapidly growing team! As a customer intelligence platform, we pride ourselves on empowering companies to understand and engage with their customers like never before. In this role, you’ll take charge of the entire sales process, managing aggressive goals while helping prospects navigate their pain points. You’ll be instrumental in building a strong pipeline, collaborating with multiple internal teams, and defining what Sales looks like at Common Room. We're passionate about simplicity, collaboration, and customer success, and we need someone who shares that enthusiasm. If you've thrived in a fast-paced environment and have a knack for navigating complex sales cycles, this opportunity is tailor-made for you! With over $50 million in funding from top-tier investors and a track record of success, Common Room is poised to grow even further, and you could play a key role in our journey. In your first week, you can expect to engage deeply with our core personas and familiarize yourself with how we stand out in the market. If you’re customer-focused, have significant experience with SaaS sales, and are ready to make a real impact, we'd love to hear from you. Join us in revolutionizing the way companies understand their customers!

Frequently Asked Questions (FAQs) for Commercial Account Executive Role at Common Room
What does a Commercial Account Executive do at Common Room?

A Commercial Account Executive at Common Room takes charge of the complete sales cycle, from identifying leads to closing deals. Your responsibilities will include building relationships with key accounts, understanding their needs, and driving negotiations to ensure successful onboarding and value realization for our clients.

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What qualifications are needed for the Commercial Account Executive role at Common Room?

Candidates for the Commercial Account Executive position at Common Room should have experience managing end-to-end SaaS sales cycles, preferably in growth-stage companies. Familiarity with PLG (Product-Led Growth) or PLS (Product-Led Sales) motions is a plus, along with strong presentation skills and a hands-on approach to technical discussions.

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How does the Commission structure work for a Commercial Account Executive at Common Room?

The commission structure for a Commercial Account Executive at Common Room is designed to reward outstanding performance and contribution to the company's growth. This includes competitive base compensation along with meaningful equity ownership that aligns your success with the company's achievements.

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What does the onboarding process look like for new Commercial Account Executives at Common Room?

New Commercial Account Executives at Common Room can expect a thorough onboarding process that includes deep dives into core personas, understanding unique use cases, and familiarity with our product differentiators. You'll engage with cross-functional teams to kickstart your journey and support your success.

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What tools or systems do Commercial Account Executives at Common Room use?

At Common Room, Commercial Account Executives utilize a variety of tools and systems for pipeline management, customer engagement, and market analysis. Familiarity with CRM software, sales enablement platforms, and analytics tools is essential to ensure efficient workflow and data-driven decision making.

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Common Interview Questions for Commercial Account Executive
Can you describe your experience with SaaS sales cycles as a Commercial Account Executive?

In your answer, highlight specific examples of how you've navigated SaaS sales from lead generation to closing. Discuss challenges faced, strategies implemented, and sales metrics achieved, focusing on any complex or high-stakes sales scenarios.

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How do you build relationships with key stakeholders during the sales process?

Discuss your approach to relationship-building, such as tailoring communication styles to different stakeholders, understanding their unique needs, and being proactive in addressing concerns. Provide examples demonstrating your ability to establish trust and rapport.

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What strategies do you use to identify and qualify leads?

Share the methods you employ for lead qualification, such as leveraging research tools, conducting market analysis, and utilizing data-driven insights. Emphasize your ability to discern high-value opportunities and prioritize them in your sales strategy.

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How have you successfully handled objections during a sales pitch?

Describe a specific situation where you encountered objections during a pitch. Explain your strategy for addressing concerns, focusing on active listening, empathy, and providing solutions that resonate with the potential customer.

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What is your approach to closing deals quickly and effectively?

Discuss your techniques for maintaining momentum in the sales process, such as establishing clear timelines, continuous communication, and managing expectations. Provide real-world examples of how these tactics led to successful, expedited closures.

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How do you collaborate with other teams to enhance the sales process?

Explain how you work with teams like marketing, customer success, and engineering to improve the sales cycle. Emphasize the importance of communication, sharing insights, and refining processes collectively for optimal results.

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Can you discuss a time when you adapted your sales strategy based on customer feedback?

Use this opportunity to illustrate your adaptability and customer-centric mindset. Provide a specific case where feedback influenced your approach, demonstrating an ability to pivot strategies to better align with customer needs.

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What tools or technologies do you find most helpful as a Commercial Account Executive?

Be sure to name CRM systems, analytics tools, and other software that you've successfully utilized in previous roles. Emphasize how these tools have improved your efficiency, organization, and overall sales outcomes.

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How do you maintain motivation in a competitive sales environment?

Talk about specific techniques you use to stay motivated, such as setting personal goals, celebrating small wins, and maintaining a positive outlook. Share how you draw on competitive spirits to fuel your efforts rather than becoming discouraged.

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What do you think distinguishes Common Room from its competitors in the market?

Bring your knowledge of Common Room's solutions to the forefront by discussing unique features or value propositions you believe set it apart. Highlight how understanding the company's positioning can influence your sales approach.

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Common Room is the community intelligence platform that helps you build better products, deepen relationships, and grow faster. Common Room brings together community engagement, product usage, and customer data into a single place. We use intelli...

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Full-time, remote
DATE POSTED
January 10, 2025

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