Senior Engineering Manager, Platform

As a Senior Engineering Manager at Commure, your primary responsibilities include managing a team of engineers specializing in DevOps, backend scalability, and developer experience. You'll oversee the design and implementation of secure and scalable infrastructure, develop key performance indicators for system efficiency, and guide your team towards the adoption of best practices. Your collaboration with cross-functional teams will also be crucial to ensure product reliability and to foster an inclusive culture that supports professional growth.

To qualify for the Senior Engineering Manager position at Commure, candidates should have at least 8 years of software engineering experience, with a minimum of 3 years in an engineering management role. A Bachelor’s degree in Computer Science or a related field is required. Ideal candidates will have hands-on experience with cloud platforms, infrastructure-as-code, and security practices, ideally within a healthcare IT context.

At Commure, we value continuous learning and professional growth. As a Senior Engineering Manager, you'll have opportunities to mentor junior team members, foster an inclusive culture, and spearhead initiatives that support your team’s development. We believe that a well-supported engineering manager can lead a high-performing team capable of achieving remarkable results.

The work culture at Commure is driven and mission-oriented. As a Senior Engineering Manager, you'll be part of a highly skilled and motivated team, where collaboration and innovation are encouraged. We value diverse backgrounds and experiences, ensuring that everyone has a voice. Our commitment to flexibility, competitive benefits, and making a difference in healthcare adds to this vibrant work environment.

As a Senior Engineering Manager at Commure, you will work with a variety of technologies including cloud infrastructures, data pipelines, and modern software development tools. You'll also oversee the implementation of security best practices and developer automation tools, ensuring our systems are efficient, secure, and scalable to meet the demands of healthcare providers.

Effective prioritization and time management are critical for a Senior Engineering Manager. I prioritize tasks by assessing their impact on team performance and project deadlines. I ensure that clear communication is established within the team and with other stakeholders, setting realistic timelines based on the larger project roadmap. Utilizing project management tools also helps in tracking progress and adjusting priorities as necessary.

I have extensive experience in implementing DevOps practices that enhance collaboration between development and operations teams. By focusing on continuous integration, automated testing, and agile methodologies, I ensure that development cycles are shortened and product quality is improved, which aligns perfectly with Commure's goals of delivering efficient and secure software solutions.

To build and inspire a high-performing engineering team, I focus on fostering an inclusive environment that encourages open communication and creativity. I value my team's input and offer opportunities for professional development through mentorship and continuous learning. Recognizing accomplishments and providing regular feedback also helps in keeping the team's morale high and promotes a culture of excellence.

Handling conflicts effectively requires patience and empathy. I encourage open dialogue to understand each party's perspective, helping to facilitate a resolution that aligns with team goals. In high-pressure situations, I guide the team to refocus on our objectives and encourage collaboration to overcome challenges, reinforcing a sense of unity.

A Senior Engineering Manager plays a critical role in cross-functional collaboration by acting as a bridge between engineering teams and other departments, such as product management and QA. Nurturing these relationships ensures that engineering goals align with broader company objectives, facilitating smoother project execution and innovation.

Creating a technical roadmap involves close collaboration with various teams to identify key initiatives that drive value. I prioritize aligning the roadmap with business objectives while considering feedback from stakeholders. Clear milestones and deliverables are defined to track our progress and ensure our initiatives remain relevant and effective.

Measuring success involves defining clear key performance indicators (KPIs) that assess both productivity and product quality. I regularly review performance metrics related to system reliability and team performance. Additionally, gathering feedback from team members and stakeholders is essential to gauge overall satisfaction and areas for improvement.

Modern infrastructure relies heavily on cloud technologies, automation tools, and robust security protocols. Essential technologies include infrastructure-as-code for flexibility, CI/CD pipelines for rapid development and deployment, and monitoring tools for performance tracking. Staying updated with emerging trends helps to ensure that our infrastructure remains competitive.

To keep my engineering team updated with emerging technology trends, I encourage participation in workshops, industry events, and webinars. We also set aside time for team members to explore new technologies and share their insights during team meetings. Creating a culture of continuous learning promotes innovation and helps us adapt to industry changes.

Ensuring compliance and security requires embedding best practices into the software development lifecycle. I advocate for incorporating security checks during the design and development phases and promote a culture of security awareness among team members. Regular audits and training also ensure that everyone is aligned with both regulatory and organizational security policies.