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Senior Sales Manager

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

As a Senior Sales Manager, you will best, support, coach and retain Compass agents while fostering an exceptional company culture. The Senior Sales Manager will act as a conduit between the regional leadership team and our agents and will be focused on implementing various sales and platform-related initiatives and policies, in alignment with the company’s vision and annual goals. The Senior Sales Manager will be primarily responsible for leading a large agent population, motivating, coaching and mentoring sales agents, as well as providing strategic and operational guidance to the Company’s executive team. 

Please note: this role is 100% in-office in San Francisco, CA (891 Beach St).

At Compass You Will: 

Growth planning & professional development 

  • Be primarily responsible for leading a large agent population across multiple offices/cities, motivating, coaching and mentoring sales agents, as well as providing strategic and operational guidance to the Company’s executive team
  • Be a subject matter expert in attracting, retaining and guiding Compass agents while fostering an exceptional company culture
  • Lead regular office-wide agent meetings (for the purposes of growth planning, broader performance reviews, company policy updates and any other company or market-updates) 
  • Relay market intelligence from Research team and Business Development targets to agents 
  • Provide agents with high level Business planning, feedback and professional development guidance 
  • Lead initiatives to boost agent productivity and reinforce these practices through coaching 
  • Regular tracking/monitoring of key metrics and platform adoption that drive revenue and increase efficiency 
  • Help Agents to develop and deliver their personal sales goals

Culture-building 

  • Ensure Compass is creating a positive work environment to ensure agent satisfaction and overall retention
  • Promote positive behavioral attributes & attitudes amongst agents
  • Resolve agent, brokerage and contract/compliance issues
  • Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

Company strategy 

  • Relay on-the-ground market trends from agents to Business Development and Executive team 
  • Develop and share perspective on future agent management.
  • Act as a conduit between local leadership and our agents by implementing various sales-related initiatives and policies in alignment with the company’s vision and values
  • Help to build & drive the strategies implemented by regional & national operations to grow the adoption of Compass tech, programs, and ancillary services within your agent population

Agent growth & pitching new business 

  • Partner with Business Development to collaborate on agent candidates 
  • Lead and provide support to agents in pitching new business opportunities
  • Collaboratively working with agent teams on sales exclusive presentations and proper market pricing with sellers 
  • Complete Agent Contract renewals for your agent roster annually

Who you are: 

  • In-depth knowledge and proven track record in the leadership areas listed above 
  • An energetic, forward thinking, creative individual with high ethical standards and an appropriate professional demeanor
  • A strategic planner with analytical ability, good judgment and strong operational focus. 
  • Superior verbal and written communication skills to ensure clear and consistent delivery of the Company’s messaging
  • High emotional intelligence; professional and trustworthy with confidential and sensitive information
  • Excellent organizational skills and interpersonal skills, including ability to resolve disputes and observe confidentiality
  • Technologically forward-thinking
  • Hands-on approach with the maturity and experience to navigate all levels of the organization. Capable of engaging a diverse set of stakeholders and gaining their trust 
  • Self-starter attitude and ability to exercise judgment and problem-solve with minimal supervision; a bias towards action and over communication 
  • A commitment to exceed goals that is internal, constant, and self imposed

What We’re Looking For: 

  • Bachelor’s degree, preferred 
  • Personal Sales Experience as a Realtor with 7+ years of being licensed, Brokers license preferred; validly licensed in applicable state(s) at all times of service
  • At least 8 years of experience as a Sales Manager in Real Estate
  • Deep understanding of local real estate contracts and laws
  • Must obtain the state license requirements for any jurisdiction in which they are operating (e.g., Broker’s level)

Compensation:

The salary pay range for this position is a base pay of $175,000 - $250,000; however, the base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met. 

Perks that You Need to Know About:

Participation in our incentive programs (which may include where eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, marriage leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

 
Do your best work, be your authentic self.
At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive.  Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

Notice for California Applicants

Los Angeles County Fair Chance Notice

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CEO of Compass
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Robert Reffkin
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Average salary estimate

$212500 / YEARLY (est.)
min
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$175000K
$250000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Sales Manager, Compass

At Compass, we believe in helping everyone find their place in the world, and as a Senior Sales Manager based in San Francisco, you're at the forefront of that mission. This role is perfect for those passionate about revolutionizing the real estate industry while offering vibrant support to residential real estate agents. You'll have the opportunity to lead and inspire a large team of agents, ensuring they not only meet but exceed their professional goals. As you implement strategic sales initiatives and foster a culture that emphasizes positive engagement, you will act as a vital link between the regional leadership team and our talented agents. Your day-to-day will involve coaching, mentoring, and providing in-depth guidance—all while cultivating an environment where agents can thrive. You'll also lead regular meetings, keep agents informed about market trends, and drive initiatives that enhance productivity. If you're an energetic and strategic planner who's ready to elevate agent performance and satisfaction, you might just find your perfect place with us at Compass. Beyond the leadership aspect, you'll also be involved in building relationships with business development teams and helping agents pitch for new opportunities. We value innovative thinkers who are committed to promoting our positive culture and contributing to the success of our incredible team. Join us, and be part of something truly transformative in real estate!

Frequently Asked Questions (FAQs) for Senior Sales Manager Role at Compass
What are the key responsibilities of a Senior Sales Manager at Compass?

As a Senior Sales Manager at Compass, your key responsibilities include leading a significant agent population across multiple offices, implementing strategic and operational guidance, coaching and mentoring sales agents, and enhancing agent productivity through innovative initiatives. You will also conduct regular meetings, relay market intelligence, and ensure that agents are achieving their personal sales goals while contributing positively to the company culture.

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What qualifications are necessary for the Senior Sales Manager role at Compass?

To qualify for the Senior Sales Manager position at Compass, candidates should have at least 8 years of experience as a Sales Manager in real estate, with a Bachelor's degree preferred. A valid Realtor's license and deep understanding of local real estate contracts are necessary. Additionally, proven leadership abilities, excellent communication skills, and a strategic mindset are essential to succeed in this role.

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How does Compass support the professional development of Senior Sales Managers?

Compass is committed to the professional development of its Senior Sales Managers by providing ongoing training, access to resources for growth planning, and opportunities to lead and mentor agents. With a strong focus on internal talent growth, Compass encourages a culture of continuous learning to ensure their leaders remain at the forefront of the real estate industry.

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What does the culture at Compass look like for Senior Sales Managers?

At Compass, the culture is collaborative, dynamic, and inclusively focused. Senior Sales Managers are expected to be culture carriers who foster positivity and engagement. This environment encourages diverse ideas and perspectives, while promoting strong relationships among agents and leadership, ensuring that everyone feels like they belong and can thrive.

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Are there any specific technologies or platforms that Senior Sales Managers at Compass need to master?

Yes, Senior Sales Managers at Compass should be technologically forward-thinking, with a solid understanding of Compass's proprietary tools and real estate technology platforms. Proficiency in data analytics and the ability to leverage technology to improve operational efficiencies and agent productivity is crucial for success in this role.

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Common Interview Questions for Senior Sales Manager
What is your management style when leading agents as a Senior Sales Manager?

When responding to this question, discuss your approach to leadership, emphasizing collaboration, empowerment, and mentorship. Share examples of how you motivate your team and balance performance expectations with support that encourages growth.

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How do you handle underperforming agents in your team?

For this question, explain your assessment techniques and approach to constructive feedback. Highlight your experience with developing tailored improvement plans and encouraging open communication to address challenges directly.

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Can you describe an initiative you led that boosted team productivity?

When answering, outline a specific initiative and detail its rationale, implementation process, and measurable outcomes. Emphasize collaboration and how you engaged your team to achieve these results.

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How do you keep up with trends in real estate to relay to your agents?

Discuss your methods for staying informed about industry shifts, such as attending seminars, subscribing to important publications, and analyzing data trends. Emphasize the importance of sharing this knowledge proactively with your agents.

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What techniques do you use to foster a positive work culture?

You should articulate specific strategies that promote positive behavior and team collaboration. Mention initiatives you might have implemented in past roles that encouraged a strong sense of belonging and satisfaction among agents.

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Describe your experience in developing training programs for agents.

Detail your experience developing or facilitating training sessions aimed at skill enhancement or onboarding. Discuss how you tailored these programs to meet the needs of different learning styles within your teams.

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How would you approach conflict resolution among agents?

Share your conflict resolution style, emphasize active listening, and offer a practical example where you successfully navigated a dispute. Highlight your ability to maintain professionalism and focus on finding a constructive solution.

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How do you measure success in your sales teams?

Discuss specific metrics or KPIs you have utilized to evaluate player performance and team success. Emphasize the holistic nature of your approach, including both quantitative and qualitative assessments that can motivate agents.

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How do you maintain motivation among agents during challenging market conditions?

Explain your strategies for keeping morale high when challenges arise, focusing on transparent communication, setting achievable short-term goals, and highlighting individual and team successes to reinforce positivity.

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What is your experience with technology implementation for sales processes?

Describe your past experiences with implementing new technologies within your teams, including how you ensured effective training and buy-in from agents. Highlight the impact these technologies had on efficiency and performance.

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Our mission is to help everyone find their place in the world. We are building the first modern real estate platform pairing the industry’s top talent with technology to make the search and sell experience intelligent and seamless. Our team is m...

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DATE POSTED
February 21, 2025

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