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Sales Coordinator

Company Description

THE COMPANY

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic, and transportation. In 2023, Continental generated sales of €41.4 billion and currently employs around 200,000 people in 56 countries and markets. 

ContiTech is one of the world’s leading industry specialists. The Continental group sector offers its customers connected, environment-friendly, safe, and convenient industry and service solutions using a range of materials for off-highway applications, on rails and roads, in the air, under and above the ground, in industrial environments, for the food sector and the furniture industry. With about 42,000 employees in more than 40 countries and sales of some 6.8 billion euros (2023), the global industrial partner is active with core branches in Asia, Europe and North and South America.

Are you ready to shape the future with us?

Job Description

HOW YOU WILL MAKE AN IMPACT

The Sales Analyst is responsible for sales/program support to automotive customers of the ContiTech OESL DTS segment in North America Region. Coordination and processing of sales tasks within administration of pricing within SAP system and assist in managing account receivables/Financial reports. Sales support for the KAM and participation in the implementation of the sales, turnover and profit contribution targets defined by the ContiTech Original Equipment Solutions (OESL) DTS segment at customer and/or sales NA region levels.

Core Responsibilities:

  • Managing and setting series prices into the SAP system, check and track the series price with Sales team incl. checking the price contracts directly from customer B2B portal.
  • Credit Management: Tracking and solving if invoices are not paid from customer; Assist Accounting Department with customer collections and past due accounts by doing follow up with customers and A/R.
  • Coordination of customer Tooling Purchase orders with the customers process and Accounting/Quality department, following up the invoices to ensure no delays on tooling payments.
  • Generate the necessary documents to assess the profitability and implementation of price strategies.
  • General and local support regarding sales topics.
  • Support the controlling area and sales team with the data extracted by SAP for budget and strategy planning purposes.
  • Maintains customer and article master data, scheduling agreements, orders, price lists, and FC / planning data for own customer area in the SAP.
  • Checks and confirms purchase statements / piece price and tooling/prototype/R&D contracts for completeness and accuracy and clarifies any discrepancies.
  • Monitor frequently the customers portals for any new or updated purchase orders, samples orders and other pertinent commercial documents.
  • Download Purchase orders from customers portals, distribute internally and storage properly.
  • Potential for account management, supporting a handful of smaller accounts and/or service accounts.                                                                                                                                                                    

Qualifications

WHAT YOU BRING TO THE ROLE

  • Bachelor’s degree in business administration or engineering
  • 2 years’ professional experience in sales administration  
  • Experience with excel (i.e. formulas, arrays, etc.)
  • Experience conducting meetings with management and customers
  • Communication and results oriented
  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas now or in the future for this job posting.
  • Continental is not able to pay relocation expenses for this opportunity.

Additional Information

THE PERKS

  • Immediate Benefits
  • Robust Total Rewards Package
  • Paid Time Off
  • Volunteer Time Off  
  • Tuition Assistance
  • Employee Discounts, including tire discounts.
  • Competitive Bonus Programs
  • Employee 401k Match
  • Diverse & Inclusive Work Environment with 20+ Employee Resource groups.
  • Hybrid Work
  • Employee Assistance Program
  • Future Growth Opportunities, including personal and professional.
  • And many more benefits that come with working for a global industry leader!

EEO-Statement:

EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to [email protected] or contact US Recruiting at 248.393.5566. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.

 

Ready to drive with Continental? Take the first step and fill in the online application.

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Sales Coordinator, Continental

Are you a detail-oriented individual with a passion for sales? Continental is seeking a Sales Coordinator to join our dedicated team in Rochester Hills, MI. As a Sales Coordinator, you’ll play a vital role in providing support to our automotive customers within the ContiTech OESL DTS segment. Your days will be dynamic, filled with tasks such as managing pricing in our SAP system, coordinating credit management, and assisting the sales team in meeting profit targets. You'll ensure smooth processing of tooling purchase orders and diligently track customer payments, all while generating necessary documents to gauge profitability and price strategy implementation. If you're well-versed in Excel, possess a bachelor’s degree in business administration or engineering, and have at least two years of experience in sales administration, this is a fantastic opportunity to make an impact. You’ll thrive in our collaborative environment where you’ll be integral to supporting strategic planning and data management for the sales team. Join us at Continental and use your skills to contribute to innovative and sustainable mobility solutions.

Frequently Asked Questions (FAQs) for Sales Coordinator Role at Continental
What are the main responsibilities of a Sales Coordinator at Continental?

The Sales Coordinator at Continental is responsible for a variety of tasks that support sales activities, including managing pricing in the SAP system, tracking account receivables, coordinating tooling purchase orders, and generating profitability reports. You will work closely with the sales team and assist in various customer interactions to ensure smooth operations.

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What qualifications are necessary for the Sales Coordinator position at Continental?

To become a Sales Coordinator at Continental, candidates should have a bachelor’s degree in business administration or engineering and at least two years of professional experience in sales administration. Proficiency in Excel, strong communication skills, and a results-oriented mindset are crucial for this role.

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How does the Sales Coordinator support customer relationships at Continental?

The Sales Coordinator at Continental supports customer relationships by actively engaging in credit management activities, tracking unpaid invoices, and ensuring timely follow-up with customers. By facilitating a smooth process for tooling purchase orders and maintaining clear communication, the Sales Coordinator helps strengthen the partnership between Continental and its clients.

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What tools does the Sales Coordinator use at Continental?

The primary tool that the Sales Coordinator at Continental uses is the SAP system, where they manage pricing, customer data, and sales-related documents. Additionally, proficiency in Excel will be beneficial for performing data analysis and generating reports efficiently.

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Are there growth opportunities for a Sales Coordinator at Continental?

Yes, Continental offers various growth opportunities for Sales Coordinators. Employees are encouraged to pursue personal and professional development, with potential paths leading into account management or more specialized sales roles within the company.

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Common Interview Questions for Sales Coordinator
How do you manage and prioritize multiple sales tasks as a Sales Coordinator?

When managing multiple sales tasks as a Sales Coordinator, it's essential to assess each task's urgency and importance. Utilizing tools like task lists or project management software can help keep track of deadlines. I recommend setting daily goals and tackling the most critical tasks first while being flexible to address any urgent requests from the sales team.

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Can you share an experience where you improved a sales process?

In my previous role, I noticed that invoice tracking was often delayed, causing issues with cash flow. I implemented a system to proactively follow up on invoices and set reminders for overdue accounts. This not only expedited payments but also improved our relationships with customers, as they appreciated the timely communication.

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What strategies do you use to ensure clear communication with customers?

To ensure clear communication with customers, I use a combination of regular updates, confirmation emails, and active listening. Establishing a rapport helps customers feel valued, and following up on previous discussions reinforces trust. I also make it a point to clarify any confusion promptly and keep them informed about the status of their orders.

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Describe a time when you had to resolve a conflict with a customer.

Once, a customer was unhappy with a pricing discrepancy on their invoice. I took the initiative to investigate the issue, gathering relevant data before approaching them. By clearly explaining the pricing structure and offering a solution, I was able to resolve their concerns and retain their business. Open dialogue and transparency were vital in this situation.

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How do you adapt to changes in the sales environment?

Adapting to changes in the sales environment requires flexibility and a proactive mindset. I stay updated on industry trends and encourage open discussions with my team to share insights. Being willing to learn and embrace new technology or processes is also crucial for ongoing success.

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What role does data analysis play in your work as a Sales Coordinator?

Data analysis is essential to my role as a Sales Coordinator, as it helps provide insights for pricing strategies and sales forecasts. I regularly analyze sales data from the SAP system to identify trends, assess customer account performance, and make informed decisions that support the sales team’s goals.

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How do you ensure accuracy in your sales reports?

To ensure accuracy in sales reports, I utilize validation checks within my data inputs and regularly cross-reference figures with other team members. It’s crucial to be meticulous and double-check orders, customer contracts, and data entries to prevent any discrepancies.

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Why do you want to work as a Sales Coordinator for Continental?

I'm drawn to the Sales Coordinator role at Continental due to its commitment to innovation and sustainability in the automotive sector. I admire the company's dedication to continuous improvement and see myself contributing meaningfully to its goals, while also growing within a reputable organization.

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What tools or software are you familiar with that can aid your work as a Sales Coordinator?

I am proficient in SAP for managing sales processes, as well as Excel for data analysis and reporting. Additionally, I have experience with CRM systems, which help track customer interactions. Familiarity with communication tools like Slack or Microsoft Teams also enhances collaboration within the team.

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How do you handle tight deadlines in a sales environment?

Handling tight deadlines requires effective time management and prioritization. I break tasks into smaller, manageable parts and focus on one at a time, while also ensuring open communication with my team. Staying organized and maintaining a positive attitude allows me to meet deadlines consistently.

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Shaping the future of mobility to make it more safe, smart and sustainable.

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DATE POSTED
March 27, 2025

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