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Territory Sales Representative - job 1 of 6

Job Description

As a Territory Sales Representative for the market leader in windows, you'll be part of a dynamic team where your contributions are valued, and your professional development is prioritized. Join us and become an integral part of our winning team.

DUTIES AND RESPONSIBILITIES

  • 50% Drive Special Order Sales: Increase market share by driving sales of special-order sales units, dollars, and average selling price in the following business segments: Millwork Department, and Customer Order Expeditor (COS), & Specialty Assistant Store Manager (SASM)
  • 15% Training: Provide product knowledge training, product demonstrations and comprehensive MyCD program training for all millwork and ProDesk associates
  • 10% Maintain Existing Stock Business: Work with Merchandising Execution Team (MET) to ensure stock product integrity & correct price labels. Use Digital Bay Service request (DBSR) to rate the bays and ensure projects are executed correctly. Inspect displays both in showroom and in-aisle. Review Planograms and make sure the bays are set to planogram
  • 10% Customer Rapport: Engage with everyone at the store including store managers, assistant managers, receiving, & order expeditors
  • 5% Sales Planning: Strategically plan weekly schedule and report sales activity using available tools, including CRM and Call Reporting applications
  • 5% Problem Resolution: Address customer complaints promptly, investigate issues, and recommend solutions to ensure customer satisfaction
  • 5% Management Feedback: Share feedback to sales team leadership on competitive environment within your sales territory, challenges to driving sales and opportunities to drive sales
  • Travel 25% + with overnights: Depending on your territory overnights will be required
  • Store Visit Protocol:
    • Time In Store: 45 – 60 minutes on average. Time spent in store should be based on TSR’s judgement of current needs
    • Pro Sales Desk & Millwork Desk – training millwork associates and appointment setting
    • General Housekeeping - Review of product literature, review of store stock using Orderup and partner with MET when applicable
    • Display Quality Check – Ensure all displays meet the company’s quality expectations (Ex: No rips in screens, window/patio doors operating as intended, displays intact with no defects, etc.)

Qualifications

  • Education: High School Diploma or equivalent required; bachelor’s degree preferred
  • Experience: Proven direct sales experience in the building products industry preferred
  • Industry Knowledge: Understanding of the building products industry and home improvement retail channel preferred
  • Strong problem-solving, negotiation, and communication skills essential
  • General knowledge of major competitive brands within the industry
  • Proficient in Microsoft Office applications including Word, Excel, and PowerPoint
  • Solid time management skills with the ability to prioritize multiple responsibilities effectively
  • Strong interpersonal and teamwork skills with a high level of integrity and personal motivation
  • Being adaptable and open to new ways of working is crucial. Embrace change with a positive mindset
  • Ability to bounce back from setbacks, stay focused, and maintain productivity during challenges
  • Be willing to adapt to new processes, technologies, and ways of thinking
  • Collaborate with colleagues, share insights, and work together to achieve common goals

Additional Information

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment.

*Full-time is defined as regularly working 30+ hours per week.**Union programs may vary depending on the collective bargaining agreement.

All your information will be kept confidential according to EEO guidelines.

Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan or policy statement, please contact Human Resources at 281-897-7788 or [email protected]. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or [email protected]. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

California Consumer Privacy Act (CCPA) of 2018

Must be at least 18 years of age to apply.

Notice of Recruitment Fraud
We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Territory Sales Representative, Cornerstone Building Brands

If you’re looking to dive into the world of sales, the role of Territory Sales Representative at Cornerstone Building Brands in Fairfax, VA, might just be your next big adventure. In this dynamic position, you'll really get to showcase your sales skills as you help drive special order sales and increase market share within the millwork department. You'll become an essential part of a vibrant team where your ideas contribute to our overall success. A typical day will surely keep you on your toes – engaging with store managers, conducting product knowledge training for associates, and ensuring that displays maintain the highest quality standards. You don’t just get to sell; you build relationships and help enhance our sales strategies through insightful feedback. Plus, your entrepreneurial spirit will flourish as you actively engage with customers and troubleshoot any issues they may face. The best part? You’ll have flexibility in managing your schedule while traveling to meet clients. Cornerstone truly values your professional growth and offers a range of benefits, including comprehensive medical coverage, paid holidays, and even tuition reimbursement to further your career. So, if you’re ready to embrace a thrilling sales challenge and a supportive work environment, we can’t wait to see your application for the Territory Sales Representative position. Join us in making a difference in the building products industry!

Frequently Asked Questions (FAQs) for Territory Sales Representative Role at Cornerstone Building Brands
What are the primary responsibilities of a Territory Sales Representative at Cornerstone Building Brands?

As a Territory Sales Representative at Cornerstone Building Brands, you’ll focus on driving special order sales to enhance market share. Your responsibilities include training store associates, maintaining stock product integrity, building rapport with store personnel, and actively engaging with customers to address any concerns. Additionally, you’re expected to collaborate with your team to strategize sales plans while providing critical feedback to improve sales operations in your territory.

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What qualifications are necessary to become a Territory Sales Representative at Cornerstone Building Brands?

To succeed as a Territory Sales Representative at Cornerstone Building Brands, a high school diploma or equivalent is required, with a bachelor’s degree preferred. Candidates should have proven sales experience in the building products industry and a solid understanding of the home improvement retail channel. Strong problem-solving, negotiation, and communication skills are essential, alongside proficiency in Microsoft Office applications such as Word and Excel.

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What type of training and development opportunities are available for Territory Sales Representatives at Cornerstone Building Brands?

At Cornerstone Building Brands, training is a key element of your career development. As a Territory Sales Representative, you’ll receive training on product knowledge, sales techniques, and the MyCD program. The company also emphasizes ongoing professional development, offering resources for skill enhancement, team-building exercises, and even opportunities to participate in Employee Resource Groups to enrich your experience.

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How much travel is expected for the Territory Sales Representative role at Cornerstone Building Brands?

The Territory Sales Representative position at Cornerstone Building Brands requires approximately 25% travel, including overnight stays. Your travel will depend on your specific sales territory, allowing you to connect with clients, build relationships, and oversee store operations across different locations.

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What benefits can a Territory Sales Representative expect from Cornerstone Building Brands?

Cornerstone Building Brands offers an excellent benefits package for full-time Territory Sales Representatives, including medical, dental, and vision benefits starting from day one. Additional perks include PTO, paid holidays, life insurance, a 401k plan, tuition reimbursement, and professional development opportunities, allowing employees to thrive personally and professionally.

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Common Interview Questions for Territory Sales Representative
Can you describe your approach to driving special order sales as a Territory Sales Representative?

In your response, emphasize the importance of understanding customer needs and how you would leverage product knowledge to demonstrate the value of special order sales. Discuss specific strategies you’ve used in previous roles to increase sales and the metrics you monitored to assess success.

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How would you handle a situation where a customer is unhappy with their order?

A strong answer would highlight your problem-solving skills and emphasize empathy. Share an example from your experience where you resolved a customer complaint effectively, detailing the steps you took to ensure the customer's satisfaction and prevent similar issues in the future.

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What strategies do you use to maintain relationships with store managers and associates?

For this question, discuss the importance of consistent communication, respect, and support for their daily operations. Share how you would conduct regular check-ins, provide training, and gather feedback to ensure a positive relationship and a collaborative approach to sales.

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Can you discuss how you prioritize and manage your time as a Territory Sales Representative?

In your response, reference techniques like time blocking, setting daily goals, and using tools such as CRMs to track progress. Provide examples of how you’ve successfully managed multiple responsibilities while maintaining high performance in previous roles.

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What role does teamwork play in your sales approach?

Speak to the importance of collaboration in sales. Describe your experience working within a team, sharing insights, and how you leverage each member's strengths to achieve common goals, while also respecting individual contributions.

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How do you stay updated with industry trends and product knowledge?

Detail your process for staying informed, such as attending industry trade shows, following relevant online publications, and participating in training sessions. Explain how keeping current with trends directly influences sales strategies and customer interactions.

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What do you consider the most significant challenges for a Territory Sales Representative?

Address common challenges like market competition, customer acquisition, and maintaining product knowledge. Share how you tackle these challenges with proactive strategies, adaptability, and continuous learning to stay ahead.

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Describe a time you successfully facilitated a product demonstration. What was your approach?

Provide a detailed account of a successful product demonstration. Discuss your preparation process, how you engaged the audience, and the results achieved, showcasing your ability to communicate product benefits effectively.

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How do you incorporate feedback from sales managers into your daily activities?

Explain your approach to receiving and integrating feedback into your routine. Share how you value constructive criticism, and provide examples of changes you made based on feedback that helped improve your sales performance.

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What do you believe makes a successful Territory Sales Representative?

Your answer should reflect qualities such as resilience, strong communication skills, a customer-oriented mindset, and adaptability. Discuss how these traits have contributed to your success or how you strive to develop them in your current work.

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At Cornerstone Building Brands, our people are what make the difference. Through the core values, consistent behaviors and mindsets embraced by our employees, we have built a culture dedicated to understanding our customers’ needs and what matters...

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March 28, 2025

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