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Staff Software Engineer (Developer Platform)

About Coupang:

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

 

Job Overview: 

The Developer platform team is responsible Coupang’s developer experiences including Coupang’s internal workload management and microservice ecosystem which scales to thousands of microservices. We are in a process to revolutionize our developer experiences and internal infrastructure by adopting the best technologies available.

We are looking for an architect who has deep understanding of distributed system, hands-on experiences in large scale backend services, Kubernetes, gRPC and service mesh. You will be responsible to design the architecture and lead the team to deliver a modern platform that powers all Coupang’s internal services.  

 

What You Will Do:

As a Staff Software Engineer in Developer platform, you will partner with leaders of multiple platform teams. You will work closely with the product team to define and implement simple solutions of complex infrastructure problems while ensuring to build a highly scalable, reliable and efficient platform for our customers. You will technically lead projects working on full stack development teams using JAVA, AWS, Kafka, Kubernetes, gRPC and service mesh. You will be accountable for raising the bar on engineering and operational excellence.

In this role, you will:

  • Architect workload and service management infrastructure. 
  • Hands-on develop critical infrastructure components.
  • Decompose complex problems into simple, straightforward solutions, providing mechanisms for the teams to prioritize ruthlessly and “move with urgency”.
  • Demonstrate excellence resulting in scalable systems and services with the highest quality architecture and design.
  • Dive deep into critical system issues, proactively addressing similar root causes, and raise the bar on Operational Excellence.
  • Collaborate with other Coupang tech leaders to make the service extensible to unlock opportunities for innovations.

  
Qualifications:

  • One who has bachelor’s degree in computer science or related technical fields. 
  • One who has 8+ years professional software development experience, or 6 years’ experience with advanced degree.  
  • One who has 2+ years’ experience of project tech lead. 
  • One who has hands-on experience in designing and developing large scale distributed system in the last 3 years. 
  • One who is fluent in one or more among Golang, C/C++, Python or Java.
  • Proven track record of delivering mission critical systems.
  • Experience with cloud computing using AWS or Azure or GCP.

      
  Preferred Qualifications:

  • One who has experience in Kubernetes, go language, and AWS cloud.
  • One who has experience in JSON, YAML, Jsonnet and gPRC.
  • One who has deep understanding of operating system kernel and distributed system such as Kafka, Cassandra and Google Spanner.  
  • One who has experience in concurrency, multi-threading, synchronization, and non-blocking IO. 
  • Ability to handle multiple competing priorities in a fast-paced environment and leading the delivery of large-scale services for complex business offerings.
  • One who is capable of or is fluent in English communication.  
  • One who has master or PhD degree in computer science or other related technical fields.   

Pay & Benefits

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation.

The base pay for this position ranges from $171,000/year in our lowest geographic market to $351,000/year in our highest geographic market. Pay is based on several factors, including market location, and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits

  • Medical/Dental/Vision/Life, AD&D insurance
  • Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
  • Long-term/Short-term Disability
  • Employee Assistance Program (EAP) program
  • 401K Plan with Company Match
  • 18-21 days of Paid Time Off (PTO) a year based on tenure
  • 12 Public Holidays
  • Paid Parental leave
  • Pre-tax commuter benefits

General Description of Other Compensation

“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation offered to the hired applicant in addition to their established salary range or wage scale.

 

Equal Opportunities for All

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at usrecruiting@coupang.com.

Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

R0053550

 

 

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What You Should Know About Staff Software Engineer (Developer Platform), Coupang

Coupang is on the hunt for a talented Staff Software Engineer for our Developer Platform team, located in the vibrant Mountain View, USA. If you have a passion for architecting robust backend services and a knack for revolutionizing developer experiences, this is your chance to step into the spotlight! At Coupang, we thrive on making lives easier and pushing the boundaries of what’s possible in e-commerce, and we want you to join our dynamic team. You will be instrumental in shaping the future of our developer platform, guiding a team as they design and implement systems that handle thousands of microservices with precision. You will dive deep into complex problems, simplifying them into actionable solutions, utilizing cutting-edge technologies like Kubernetes, gRPC, and AWS. As a Staff Software Engineer, you will lead the charge in our mission to bring together engineering excellence with operational quality, all while collaborating with various teams to ensure seamless experiences for our internal customers. With 8+ years of software development experience, including extensive work with distributed systems, you’ll become a critical asset in elevating Coupang’s internal infrastructure. Here, you won’t just build systems; you’ll build your career—encouraged to innovate, grow, and make a meaningful impact in a fast-paced and collaborative environment. If you’re ready to make waves in the tech world with a company that’s making a difference, Coupang is the place for you!

Frequently Asked Questions (FAQs) for Staff Software Engineer (Developer Platform) Role at Coupang
What are the primary responsibilities of a Staff Software Engineer at Coupang?

As a Staff Software Engineer at Coupang, your primary responsibilities will include architecting the workload and service management infrastructure, hands-on development of critical components, decomposing complex problems into simple solutions, and leading engineering teams towards operational excellence. You'll work closely with product teams to create scalable, reliable platforms that enhance developer experiences across Coupang's ecosystem.

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What qualifications are required for the Staff Software Engineer position at Coupang?

To qualify for the Staff Software Engineer position at Coupang, candidates should hold a bachelor’s degree in computer science or a related technical field. Additionally, 8+ years of professional software development experience is essential, alongside project tech lead experience. Proficiency in JAVA, AWS, Kubernetes, and familiarity with distributed systems are crucial for success in this role.

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What technologies should a Staff Software Engineer at Coupang be familiar with?

A Staff Software Engineer at Coupang should be well-versed in technologies such as Kubernetes, gRPC, and cloud computing platforms like AWS. Experience with programming languages such as Golang, C/C++, Python, or Java is vital, along with a strong understanding of distributed systems and tools like Kafka and Cassandra.

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How does Coupang support the professional growth of their engineering team?

Coupang fosters a vibrant culture focused on innovation and growth, providing various opportunities for professional development. As a Staff Software Engineer, you’ll have access to hands-on projects, collaboration with tech leaders, and an environment that encourages you to push boundaries and explore new technologies—ultimately enhancing your technical expertise and career advancement.

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What is the work environment like for a Staff Software Engineer at Coupang?

The work environment for a Staff Software Engineer at Coupang is dynamic and collaborative, characterized by a startup culture coupled with the resources of a large, global company. Engineers are encouraged to take initiative, innovate, and participate actively in shaping solutions that resolve complex challenges, making it a fast-paced and fulfilling place to work.

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Common Interview Questions for Staff Software Engineer (Developer Platform)
Can you explain your experience with distributed systems?

In your response, highlight your experience in designing and developing large-scale distributed systems, focusing on specific projects where you anticipated challenges and implemented successful strategies. Mention technologies and architectures you’ve utilized, and demonstrate a solid understanding of how distributed systems function.

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What approaches do you take when decomposing complex problems?

Explain your methodology for breaking down complex problems into manageable components. Discuss specific frameworks or principles you follow to streamline problem-solving and how you prioritize issues before addressing them.

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Describe your experience with Kubernetes and how you've used it in past projects.

Detail your hands-on experience with Kubernetes, including specific projects where you configured and managed clusters, orchestrated containers, and addressed issues related to deployment scalability. Mention any monitoring or logging tools you integrated with Kubernetes for better observability.

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How do you ensure the quality and reliability of the systems you build?

Discuss your processes for maintaining engineering excellence, such as code reviews, automated testing, and monitoring. Share examples of how you've used these practices to deliver robust and reliable software solutions.

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What is your approach to leading a technical project?

Outline your approach to leading projects, starting from planning and initiation through execution and delivery. Emphasize your focus on communication, collaboration with stakeholders, and continuous feedback throughout the development process.

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How do you stay current with the latest technologies and trends in software engineering?

Share specific methods you use to keep your skills and knowledge up-to-date, including reading industry publications, attending conferences, contributing to open source, or participating in online courses to ensure you're aligned with advancements in technology.

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Can you describe a time when you had to deal with a critical production issue?

Provide a concrete example where you faced a critical issue in production. Discuss the steps you took to diagnose the problem, implement a solution, and the lessons learned that helped you mitigate similar issues in the future.

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What programming languages are you most comfortable with, and why?

Discuss your proficiency in key programming languages relevant to the position, such as Java, Python, or Golang. Explain your preference for specific languages and how they align with the types of projects you've worked on.

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How do you approach collaboration within cross-functional teams?

Elaborate on your strategies for effective collaboration, emphasizing communication styles, tools, and practices you employ to ensure alignment and teamwork across different technical and non-technical roles.

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What steps do you take to prioritize work in a fast-paced environment?

Discuss your prioritization strategies for balancing competing demands, including ways you assess urgency and importance, and your methods for communicating priorities to your team or stakeholders to ensure alignment on project deliverables.

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Our mission is to create a world in which our customers ask "How did I ever live without Coupang?"

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