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Sr. Manager, Workplace

GAQ226R232

The Senior Manager, AMER Workplace Operations, will be responsible for managing a team of workplace staff and overseeing all operational activities within our office spaces across the Americas region. You will ensure the efficient and effective delivery of maintenance, onsite amenities, employee experience initiatives, front desk management, food services, and related activities. You will collaborate closely with key stakeholders to ensure a seamless workplace experience that fosters productivity, well-being, and engagement for all employees.

Key Responsibilities:

  • Team Leadership & Management:

    • Lead, mentor, and develop a high-performing team of workplace staff, ensuring they are aligned with the company’s vision and value
    • Set clear expectations, provide coaching, and support professional growth within the team.
    • Oversee daily operations of front desk services, maintenance, food services, and employee amenities.

  • Workplace Operations & Facilities Management:

    • Manage the overall operations of a growing portfolio of office spaces across the Americas region, ensuring alignment with company goals and objectives.
    • Ensure the maintenance and upkeep of office spaces, including managing vendor relationships, addressing service requests, and overseeing preventative maintenance programs.
    • Oversee the delivery of onsite amenities and services that enhance the employee experience, including food services, fitness facilities, and event spaces.

  • Employee Experience:

    • Partner with HR and other cross-functional teams to ensure that workplace services contribute positively to employee engagement and overall well-being.
    • Develop and implement programs that enhance employee satisfaction and support a collaborative, productive work environment.
    • Ensure front desk operations provide a welcoming and professional experience for employees, visitors, and vendors.

  • Operational Strategy & Reporting:

    • Establish and manage budgets for workplace operations, ensuring cost-effective resource allocation and adherence to budget constraints.
    • Develop and implement operational processes and workflows that drive efficiency and streamline daily activities.
    • Provide regular reporting to senior leadership on operational performance, team productivity, and employee satisfaction.

  • Continuous Improvement & Innovation:

    • Identify and implement best practices in workplace operations, facilities management, and employee experience.
    • Stay current on industry trends, emerging technologies, and workplace innovations to continually enhance our office spaces and services.

Qualifications:

  • Bachelor's degree in Business Administration, Facilities Management, Operations Management, or related field (preferred).
  • 8+ years of experience in workplace operations, facilities management, or a related field, with at least 3 years in a leadership role.
  • Proven ability to manage and mentor a team of diverse workplace professionals.
  • Strong understanding of office space management, maintenance, food services, and employee experience best practices.
  • Experience working in a high-growth, fast-paced tech environment.
  • Excellent communication, interpersonal, and leadership skills.
  • Strong project management skills and ability to drive initiatives from inception to completion.
  • A solutions-oriented mindset, with the ability to solve problems and make decisions in a timely and effective manner.
  • Proficiency in workplace management software and Microsoft Office Suite.

 

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks utilizes the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.

 

Zone 1 Pay Range
$174,700$267,800 USD

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on TwitterLinkedIn and Facebook.

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Average salary estimate

$221250 / YEARLY (est.)
min
max
$174700K
$267800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Manager, Workplace, Databricks

If you're an experienced leader in workplace operations and ready to elevate employee experiences, Databricks has an exciting opportunity for you as a Senior Manager of Workplace in the vibrant city of San Francisco, California. Here, you'll lead a dedicated team focusing on enhancing the day-to-day operations within our offices across the Americas. Your mission will involve creating a lively workplace that promotes productivity, well-being, and a sense of belonging among employees. Responsibilities include managing the front desk, maintenance, food services, and all amenities that contribute to an engaging work environment. You'll collaborate closely with HR and various departments to develop initiatives that keep our team motivated and satisfied. In this role, you’ll also oversee budgets and implement innovative strategies that streamline processes while staying current with industry advancements. Your leadership skills will shine as you mentor your team, guiding them toward success and aligning their goals with Databricks' mission. Join us to play a crucial role in shaping the future of workplace environment, contributing not just to operational success but also to a culture that values and supports every team member!

Frequently Asked Questions (FAQs) for Sr. Manager, Workplace Role at Databricks
What are the key responsibilities of the Sr. Manager, Workplace at Databricks?

The Sr. Manager, Workplace at Databricks is tasked with leading a team to oversee daily operations across multiple office locations in the Americas. This role requires managing front desk services, maintenance, food services, and improving employee amenities, ensuring a harmonious employee experience aligned with the company's vision.

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What qualifications are necessary for the Sr. Manager, Workplace position at Databricks?

To qualify for the Sr. Manager, Workplace role at Databricks, candidates should ideally hold a bachelor’s degree in Business Administration, Facilities Management, or a related field. A minimum of 8 years in workplace operations, including 3 years in a leadership capacity, is also required, along with strong communication and project management skills.

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How does the Sr. Manager, Workplace at Databricks contribute to employee well-being?

The Sr. Manager, Workplace at Databricks plays a vital role in enhancing employee well-being by developing programs that contribute positively to work culture. This includes ensuring the delivery of amenities, fitness services, and wellness initiatives that promote a collaborative and engaged workforce.

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What is the pay range for the Sr. Manager, Workplace position at Databricks?

The pay range for the Sr. Manager, Workplace role at Databricks is competitive, with a salary range of $174,700 to $267,800, depending on experience and qualifications. Additionally, candidates may be eligible for performance bonuses and other compensation benefits as part of their total package.

Join Rise to see the full answer
What kind of work environment can I expect at Databricks as a Sr. Manager, Workplace?

As the Sr. Manager, Workplace at Databricks, you can expect a dynamic and inclusive work environment that encourages collaboration and innovation. The culture emphasizes employee satisfaction, creative solutions to workplace challenges, and ongoing professional growth.

Join Rise to see the full answer
Common Interview Questions for Sr. Manager, Workplace
Can you describe your experience in managing workplace operations?

When answering this question, highlight specific examples of your past roles where you've overseen operations, mentioning the size of teams managed and key responsibilities you handled, such as facility maintenance, amenities management, or budget oversight.

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How do you ensure a positive employee experience in the workplace?

Discuss your approach to employee engagement, such as gathering feedback, implementing programs aimed at well-being, and ensuring that onsite services align with employee needs, all while creating an inviting environment.

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What strategies do you use to manage a team effectively?

Share your methods for team management, including setting clear expectations, providing mentorship, and conducting regular performance reviews that help in professional development while aligning individual goals with organizational objectives.

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How do you handle conflict within your team?

Outline your approach to conflict resolution by explaining how you remain impartial, encourage open communication, and focus on finding solutions that uphold team morale and productivity.

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What tools or software have you used for workplace management?

Detail your familiarity with workplace management software, including any specific tools you’ve used to track maintenance requests, budget allocations, and reporting, and explain how they enhance operational efficiency.

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Describe a time you improved a workplace process.

Use the STAR method (Situation, Task, Action, Result) to present a specific instance where you identified an inefficiency, implemented a change, and successfully improved a process, showcasing the positive outcome.

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What is your approach to budgeting for workplace operations?

Explain your strategy for developing a budget by considering historical expenditures, forecasting future needs, and ensuring alignment with company goals while maintaining cost-effectiveness.

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How do you stay updated on industry trends related to workplace operations?

Talk about the various resources you utilize, such as industry publications, networking with professional associations, and attending conferences, to keep abreast of developments and best practices in workplace operations.

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How do you measure employee satisfaction within the workplace?

Describe the methods you employ to gauge employee satisfaction, such as surveys, feedback sessions, and suggestions boxes, and discuss how you analyze the results to implement improvements.

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What innovative workplace solutions have you implemented in your previous roles?

Share specific examples of innovative solutions you've introduced, such as flexible workspaces, wellness programs, or tech-driven amenities that enhance the workplace environment and boost employee productivity.

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Databricks, the data and AI company, helps data teams solve the world’s toughest problems.

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DATE POSTED
April 17, 2025

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