Delivery Operations Executive

Delivery Operations Executive

Shape the Future of AI & Data with Us

At Datatonic, we are Google Cloud's premier partner in AI, driving transformation for world-class businesses. We push the boundaries of technology with expertise in machine learning, data engineering, and analytics on Google Cloud Platform (GCP). By partnering with us, clients future-proof their operations, unlock actionable insights, and stay ahead of the curve in a rapidly evolving world.

Role

Join our team as an Operations Executive – the glue that keeps our Global Consulting Delivery team running like clockwork!

We're on the lookout for a proactive, detail-loving Operations Executive to join forces with our awesome Delivery Ops team. You'll work closely with our existing Operations Execs and report into our Senior Delivery Operations Manager – all while playing a key role in keeping our consulting engine humming.

If you love spinning chaos into order, enjoy solving puzzles with data, and get a little thrill from ticking things off your to-do list, this could be your dream role. You'll help streamline processes, keep our PSA systems in shape, manage important project and people data, and support reporting that helps our leadership make big decisions.

We’re a fast-paced, ever-evolving tech consultancy – so we’re looking for someone who thrives on variety and change, with top-notch organisational skills and a calm, can-do attitude.

This is an amazing launchpad if you're looking to sharpen your operational chops – you’ll work closely with delivery managers, sales teams, and technical teams, all while learning how great projects come to life behind the scenes.

Your responsibilities will include:

• Managing data entered in systems such as project delivery timelines, resource assignments, and budgets

• Monitoring timesheet submission compliance and ensuring accuracy of time logged by consultants.

• Monitoring consulting employee’s workload, utilisation, and overtime.

• Assisting in capacity planning by monitoring forecasts and proactively identifying gaps in capacity.

• Assisting the process of creating resource requests and assigning people to projects based on their skills, experience, availability, and career goals..

• Assisting Delivery Managers in planning project kick offs, generating invoices, and project close-outs.

• Collaborating with Operations, Delivery Managers, Sales Leadership, and Finance to continually improve, document, and train employees on standard operating procedures throughout the lifecycle of an opportunity from qualification through to delivery.

• Preparing reporting of key metrics within delivery for executive and board-level meetings.

• Setup and coordinating meetings with key internal stakeholders across Delivery, Sales and Finance

Requirements: 

• Highly organised approach to your work and able to juggle competing priorities.

• Keen attention to detail to ensure accuracy of data in key systems.

• Strong analytical and problem solving skills.

• A natural communicator with an engaging and considerate approach.

• A drive to develop communication skills in order to manage stakeholder relationships of all levels. 

• Desire to join a diverse, multi-national team of AI & Cloud Engineering enthusiasts.

What would really set you apart:

• Training or hands on experience in resource management

• Experience working in a consulting or professional services environment

• Knowledge and experience of working with CRM and Analytics Tooling

What’s in It for You?

We believe in empowering our team to thrive, with benefits including:

• Holiday: 25 days plus bank holidays (obviously!)

• Health Perks: Private health insurance (Vitality Health) and Smart Health Services

• Fitness & Wellbeing: 50% gym membership discounts (Nuffield Health, Virgin Active, Pure Gym).

• Hybrid Model: A WFH allowance to keep you comfortable.

• Learning & Growth: Access to platforms like Udemy to fuel your curiosity.

• Pension: (Auto-enrollment after probation period. 3% employer contributions raising 1% per year of service to a max of 10%)

• Life Insurance: (3 x your base salary!)

• Income Protection: (up to 75% of base salary, up to 2 years) 

• Cycle to Work Scheme

• Tech Scheme 

Why Datatonic?

Join us to work alongside AI enthusiasts and data experts who are shaping tomorrow. At Datatonic, innovation isn’t just encouraged - it’s embedded in everything we do. If you’re ready to inspire change and deliver value at the forefront of data and AI, we’d love to hear from you!

Are you ready to make an impact?

Apply now and take your career to the next level.