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Operations Manager

WHO WE ARE

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!

 

Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

 

If so, AIDS Healthcare Foundation is the place for you!

 

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

  

AHF’s core values are:

 

  • Patient-Centered
  • Value Employees
  • Respect for Diversity
  • Nimble
  • Fight for What’s Right

 

STILL INTERESTED? Please continue!

 

YOUR CONTRIBUTION TO OUR SUCCESS!

A Operations Manager contributes to AHF by playing an integral role in supporting operations in both the Gym and Food For Health Marketplace.

 

A Operations Manager enhances the reputation of AHF by   consistently providing friendly, reliable, efficient and courteous service to all customers; creating a welcoming atmosphere; ensuring precise and error free transactions; being well-versed in product offerings; working seamlessly with colleagues to maintain a cohesive and harmonious work environment; being adaptable and willing to take on additional responsibilities as needed for the marketplace, including helping with inventory counts and maintinging clean and organized spaces; contributing to reduction in loss due to errors or theft by adhering to best practices in cash handling and all other security protocols;and maintaining a professional appearance and demeanor at all times, representing the marketplace positively in the community.   The Manager will directly lead both the gym and Food for Health Marketplace. The Operations Manager will assist in the administration, operations, safety, and cleanliness of each facility. This person will be responsible for the ordering, organization, and tracking of inventory. The Operations Manager will also be responsible for marketing strategies, supporting program innovation and increasing the skillset of the staff. Additional duties may be added in either space at any given time.      

 

You will be a passionate advocate for our top initiatives.

 

To be successful as a Operations Manager it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.

 

AHF has a collaborative organizational structure where staff are accountable to multiple leaders.

 

The Operations Manager  will work as a part of a close-knit team to ensure that the gym and marketplace provide exceptional service to our patrons. The team member will communicate, transition, and be flexible as needed in this role.  

AHF Commitment

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment. AHF will consider qualified applicants with criminal histories in a manner consistent with the requirements of the ordinance.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Operations Manager, AIDS Healthcare Foundation

Join AIDS Healthcare Foundation as an Operations Manager in sunny Los Angeles, where you'll make a real difference in people's lives while being a crucial part of a dedicated team! At AHF, we pride ourselves on being the largest specialized provider of HIV/AIDS medical care in the nation, and our mission is to provide innovative medical care and advocacy to everyone, regardless of their ability to pay. As our Operations Manager, you will play a vital role in ensuring our Gym and Food For Health Marketplace operate smoothly, all while creating a warm and welcoming environment for our customers. You’ll be responsible for maintaining high standards of service, overseeing customer interactions, and leading the team to achieve operational success. From managing inventory and marketing strategies to fostering a collaborative workplace, your contributions will be pivotal in enhancing the reputation of AHF. We're looking for someone who embodies our core values of patient-centered care, respect for diversity, and the willingness to adapt to dynamic environments. Your passion for our initiatives and commitment to excellence will help us provide exceptional services to the community. Let's work together to help those in need while building a successful and inclusive workplace at AHF. If you’re excited about this opportunity, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Operations Manager Role at AIDS Healthcare Foundation
What are the main responsibilities of an Operations Manager at AIDS Healthcare Foundation?

As an Operations Manager at AIDS Healthcare Foundation, your main responsibilities include managing the daily operations of the Gym and Food For Health Marketplace, ensuring high-quality service to customers, maintaining inventory, and developing marketing strategies. You'll also play a crucial role in fostering a positive workplace culture and leading a team to meet operational goals while upholding AHF's mission.

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What qualifications are needed to become an Operations Manager at AIDS Healthcare Foundation?

To be considered for the Operations Manager position at AIDS Healthcare Foundation, candidates should possess leadership experience, preferably in a healthcare or service environment. A strong understanding of operations, excellent communication skills, and the ability to adapt in dynamic surroundings are essential. Knowledge of inventory management and marketing strategies will also be beneficial.

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How does the Operations Manager contribute to the mission of AIDS Healthcare Foundation?

The Operations Manager at AIDS Healthcare Foundation contributes to the organization's mission by ensuring that operations run efficiently and effectively, allowing staff to focus on providing excellent service to the community. By leading initiatives that promote patient-centered care and adhering to AHF's core values, the Operations Manager helps the foundation fulfill its commitment to accessible healthcare for all.

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What skills are important for an Operations Manager at AIDS Healthcare Foundation?

Important skills for an Operations Manager at AIDS Healthcare Foundation include strong leadership and communication, problem-solving abilities, organizational skills, and adaptability. An effective Operations Manager should also possess a customer-focused mindset, knowledge of cash handling and security protocols, and the capacity to work collaboratively within a team environment.

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What opportunities for career growth exist for Operations Managers at AIDS Healthcare Foundation?

Operations Managers at AIDS Healthcare Foundation can enjoy numerous opportunities for career growth, including further development of managerial skills, exposure to various organizational functions, and the potential for advancement within the foundation. AHF promotes a culture of growth and encourages its employees to take on expanding roles in support of its mission.

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Common Interview Questions for Operations Manager
What motivated you to apply for the Operations Manager position at AIDS Healthcare Foundation?

When answering this question, focus on your passion for healthcare and the mission of AIDS Healthcare Foundation. Share specific reasons related to their commitment to providing care and advocacy for those living with HIV/AIDS. Highlight your desire to be part of a team that makes a tangible difference in the community.

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Can you describe your leadership style as an Operations Manager?

Provide an honest description of your leadership style, whether it's collaborative, democratic, or transformational. Use examples from previous roles to illustrate how you empower team members and foster a positive work environment that aligns with AHF's core values.

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How do you prioritize tasks in a busy work environment?

Discuss your method for prioritizing tasks, such as using a task management system or prioritization matrix. Emphasize your ability to remain flexible and adapt quickly to changing demands while ensuring that essential operations are maintained at AHF.

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Give an example of how you contributed to enhancing customer satisfaction in a previous role.

Share a specific example that demonstrates your focus on customer service. Discuss the steps you took to gather feedback, identify areas for improvement, and implement changes that resulted in increased customer satisfaction, which aligns with AHF's commitment to patient-centered care.

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How do you handle conflict among team members?

Explain your approach to conflict resolution, which may include clear communication, active listening, and promoting understanding between team members. Emphasize your belief in addressing issues promptly before they escalate, creating a harmonious work environment at AHF.

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What strategies would you implement for inventory management at AHF?

Discuss specific inventory management strategies that you have used in the past, such as regular audits, implementing inventory tracking software, or optimizing stock levels. Tailor your response to AHF's operational needs and emphasize your focus on reducing waste and improving efficiency.

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How important is teamwork in the role of Operations Manager?

Highlight the crucial role of teamwork in achieving operational goals and providing excellent service. Discuss your experience fostering collaboration among team members, building trust, and how this positively impacts the overall performance at AIDS Healthcare Foundation.

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Describe a successful marketing campaign you have managed.

Provide a specific example of a marketing campaign you managed, detailing the goals, strategies, and results achieved. Emphasize your understanding of market outreach techniques and your ability to drive initiatives that increase awareness of services, aligning with AHF's mission.

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What do you believe are the biggest challenges facing Operations Managers in healthcare?

Discuss challenges such as compliance with regulations, maintaining a high standard of service, and managing resources effectively. Relate these challenges to the mission of AIDS Healthcare Foundation and express your commitment to innovative solutions.

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How do you stay updated on industry trends relevant to the Operations Manager role?

Explain your methods for staying informed about industry trends, such as attending conferences, joining professional associations, or reading relevant literature. Demonstrate your dedication to continuous improvement and innovation within the operations at AHF.

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To provide “Cutting edge medicine and advocacy, regardless of ability to pay.”

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Full-time, on-site
DATE POSTED
April 11, 2025

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