Mid Market Account Executive

As a Mid Market Account Executive at Deliverect, your primary responsibilities include prospecting and connecting with potential clients in the restaurant industry, guiding them through the sales process, cultivating existing relationships, and successfully closing new business deals. You will utilize CRM tools to manage your sales pipeline effectively, achieve sales targets, and contribute to Deliverect's growth by offering innovative solutions tailored to the needs of medium-sized restaurants and grocery chains.

To be considered for the Mid Market Account Executive role at Deliverect, candidates should have a minimum of 3 years of successful experience in a SaaS sales environment. A track record of independently managing sales cycles and building strong client relationships is essential. Additionally, strong communication, negotiation, and interpersonal skills, along with a deep understanding of restaurant operations and the challenges faced by customers, are key qualifications for this position. Fluency in French is a significant advantage.

Deliverect empowers its Mid Market Account Executive by providing a performance-driven culture where flexibility and autonomy are valued. The company invests in your growth through dedicated learning budgets, clear pathways to advancement, and a focus on innovation. With weekly releases and a supportive team environment, you'll have the tools and resources you need to excel and achieve your sales targets while fostering meaningful client relationships.

A typical day for a Mid Market Account Executive at Deliverect is dynamic and engaging. You'll start by prospecting potential clients through various channels like phone calls and video meetings. Following this, you will consult and advise clients on the unique value of Deliverect's solutions. You'll also focus on growing existing client relationships to identify new opportunities and close deals, while effectively using CRM tools to manage your sales pipeline and track interactions throughout the day.

Deliverect is committed to creating an inclusive environment, and they actively encourage applications from underrepresented individuals. If you need assistance during the recruitment process or accommodations due to a disability, you can reach out to their talent team at talent@deliverect.com for support. They value diversity and respect, ensuring that all candidates are treated fairly throughout the hiring process.

When preparing to answer this question, highlight specific strategies you utilize to identify potential clients, such as market research, networking events, and leveraging social media platforms. Discuss your experience with outreach methods, including phone calls and cold emails, and emphasize your ability to personalize your approach based on the client's needs and industry trends.

A strong answer would encompass your years of experience in SaaS sales, particularly any previous roles where you interacted with the restaurant industry. Be sure to cover specific challenges these businesses face and how the products you sold addressed these issues. This will demonstrate your understanding of the industry and your ability to tailor solutions to meet client needs.

When addressing this question, discuss your approach to relationship management. Highlight the importance of regular follow-ups, understanding client needs through active listening, and providing valuable insights that could help their business. Mention techniques such as scheduling check-ins, sending personalized updates, and soliciting feedback to ensure their needs are continuously met.

To close deals effectively, you should emphasize the importance of clearly articulated value propositions and addressing potential objections. Discuss techniques such as building urgency, offering tailored solutions during negotiations, and sharing success stories from previous clients to instill confidence. Your knowledge of Deliverect's offerings and the ability to connect them directly to client objectives will be essential.

For this question, provide detailed examples of CRM tools you've utilized, emphasizing how these helped organize your sales process, track client interactions, and follow up. Discuss features that allowed for pipeline management, reporting, and analysis of sales activities. Mention how your familiarity with these tools can lead to enhanced efficiency in your role at Deliverect.

Share your experiences adapting to market changes, such as keeping abreast of industry news, utilizing analytics, and engaging in professional development. Highlight how your adaptability has led to successful outcomes and stress the importance of remaining flexible and open to new ideas while serving the evolving needs of your clients.

In your response, connect your personal career goals with Deliverect's mission and values. Discuss how your skills and experiences align with their commitment to innovation and excellence in the hospitality sector. Express enthusiasm for the collaborative work environment and the opportunity to positively impact client success through Deliverect's solutions.

Here, you might express the importance of resilience in sales. Share personal strategies for coping with rejection, such as analyzing the situation to learn from it, seeking feedback, and maintaining a positive outlook. Emphasize your commitment to continuous improvement and focusing on future opportunities rather than dwelling on setbacks.

Discuss the organizational tools and techniques you use to prioritize tasks effectively. Highlight strategies such as setting daily and weekly goals, categorizing accounts based on urgency, and leveraging tools for reminders and follow-ups. Illustrating your ability to balance multiple priorities will demonstrate your effectiveness as a Mid Market Account Executive.

When answering this question, showcase your knowledge of current challenges such as labor shortages, rising costs, technological integration, and changing consumer preferences. Explain how Deliverect's solutions can help address these challenges, providing real-world examples or potential ideas to show your understanding and readiness to contribute.