Product Manager

Deliverect

As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the while being a part of something larger than themselves.

Department Focus

Welcome to the epicentre of the digital ordering revolution—Deliverect. Within our Product Department, we stand unwavering in our dedication to consistently and efficiently deliver groundbreaking solutions to the global marketplace. Our mission is more than a goal; it's a commitment to bridging the gap between customers and the businesses they hold dear.

Whether streamlining digital ordering for delivery or on-premise service, we are the architects of tools that empower businesses to flourish in our swiftly evolving digital landscape. Behind the scenes, our engineers, designers, and product managers are fueled by boundless passion and innovation, perpetually pushing the boundaries of what's possible. In our world, the word "impossible" finds no home.

We're not just thinkers; we're doers on a grand scale, acting on ideas that create fresh and improved ways to serve our customers. Our products, relied upon by businesses across the globe, represent our integral role in their success—a role we take immense pride in.

Our commitment goes beyond crafting products; it's about creating experiences. User-friendly, dependable, and scalable, we design and build technology that empowers without overwhelming, always keeping simplicity and user-friendliness at the forefront. Join us in the Product Department, where innovation is not just a buzzword—it's our way of life.

Your Impact

As a Product Manager, you will play a key role in supporting the product’s development and deployment, with a focus on large-scale deployments for our MM and Enterprise B2B customers. In this role, you will also assist with regional market research, ensuring the product is aligned with the specific needs of different markets and regions, helping drive product-market fit. You will work closely with the domain lead, engineering teams, and other stakeholders to ensure the product delivers value to our customers and is successfully deployed in various regions.

• Support the product vision, strategy, and roadmap for Deliverect’s New Product, focusing on both short-term and long-term goals.

• Play a key role in leading and supporting large-scale deployments of the Product for MM and enterprise B2B customers, ensuring seamless integration and adoption.

• Gather insights and data from regional markets to help inform product development and ensure alignment with local customer needs and trends.

• Work with cross-functional teams, including engineering, design, sales, and customer support, to define, prioritize, and deliver key features.

• Assist in translating customer feedback and business needs into actionable product features, ensuring the finance product solves key pain points for customers.

• Utilize KPIs, analytics, and customer insights to inform product decisions and continuously optimize the finance product’s performance.
• Work closely with engineering and deployment teams to ensure the product is deployed successfully and effectively to customers.
• Assist senior product managers in maintaining product roadmaps and business cases that align with the company's broader strategy and customer needs.

• Provide ongoing support to ensure customer success during product rollouts, acting as a liaison between customers and internal teams.

• 1-3 years of experience managing SaaS products, particularly in B2B environments, with a strong understanding of product lifecycle and deployment.

• Proven ability to lead or support large-scale deployments of complex products, ensuring successful implementation and adoption.

• Experience in conducting regional market research to understand customer needs, market trends, and competition, ensuring the product is tailored to different regions.

• Ability to understand customer needs and translate them into actionable product features that drive success.

• Experience in using customer insights, data, and KPIs to inform product decisions and optimize product performance.

• Strong verbal and written communication skills with the ability to engage stakeholders and customers at all levels.

• Ability to work effectively with engineering, design, and business teams to ensure product success and alignment with customer needs.

• Experience in the fintech industry, particularly in financial products or services, is a plus.

• Exposure to AI/ML product management or related technologies, particularly in a product context, is highly beneficial.

• Familiarity with enterprise B2B environments and understanding of complex customer needs in these sectors.

• Experience with accounting software or related financial tools is a big plus and will greatly enhance your ability to understand customer requirements and product needs.

• This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Downtown, Toronto office location and 2 days of remote work. Fluency in English is required, with strong written and verbal communication skills being essential.

• In addition to the specific requirements outlined, candidates should thrive in a fast-paced, competitive environment, demonstrate high motivation, independence, and teamwork, and be committed to achieving common goals within the organisation.

Join Deliverect: Where You Shape Tomorrow's Success

At Deliverect, we're not just seeking team members; we're on the lookout for dynamic individuals who thrive in a fast-paced SaaS environment. We are fuelled by perceptive, ambitious, and determined professionals who embrace challenges and turn them into opportunities for innovation.

What We Bring to the Table:

Unicorn Status: Join a fast-growing SaaS unicorn at the forefront of the order management industry.

Learning Opportunities: We invest in your growth with a dedicated learning budget and clear learning pathways.

Inclusive Policies: Our paternity/maternity policies, enhanced vacation entitlement, and working arrangements reflect our commitment to your success.

Diverse Team: Become part of an international team that values diversity, fostering a culture of transparency and visibility.

A Peek into Life at Deliverect:

Performance-Driven Freedom: Your contributions speak louder than the clock. Achieve flexibility by focusing on what matters—delivering impactful results. Your autonomy in choosing how you achieve success is recognised and celebrated.

Innovation Hub: Immerse yourself in a culture of constant innovation, where weekly releases and new features keep our products at the forefront.

Big Challenges, Bigger Solutions: Be part of a mission to solve some of the global tech industry's most significant challenges.

Equal Opportunities at Deliverect:

We're committed to creating an inclusive and diverse workplace. We actively encourage applications from underrepresented individuals, fostering a workplace where everyone is treated with respect and provided equal opportunities to thrive.

Rights to Work:

While we welcome diverse backgrounds, it's crucial to note that applicants must have the legal right to work in the country of the role. Though we value contributions from various backgrounds, we currently can't offer financial support for relocation or travel assistance.

Supporting Your Journey:

If you need assistance or support during our recruitment process or require accommodations due to a disability, reach out to us at talent@deliverect.com. Join Deliverect, a workplace where culture meets career advancement.