Associate - O2C Service Delivery

As an Associate - O2C Service Delivery at foodpanda, your responsibilities will include performing the bill run process using SAP, issuing timely invoices to customers and vendors, resolving payment issues, and ensuring accurate entry during month-end close reporting. You'll coordinate with other departments to troubleshoot payment discrepancies and continuously evaluate and implement improvements in business processes related to payroll and vendor payments.

To qualify for the Associate - O2C Service Delivery role at foodpanda, you should be a fresh graduate with a degree in Accounting, Business Administration, or Finance. We're looking for individuals who are detail-oriented and process-oriented, with good understanding of financial and operational controls. Excellent communication skills, particularly in English, are also important to effectively liaise with international vendors and stakeholders.

At foodpanda, we prioritize personal and professional development for all our employees. As an Associate - O2C Service Delivery, you'll receive ample opportunities for learning and development. You'll work within a dynamic and international team, participating in regular company and team events. Our supportive environment fosters growth, equipping you with the skills necessary to excel in your career.

The Associate - O2C Service Delivery position at foodpanda is based in Taguig, Philippines. This role offers a hybrid work setup, aligning with an EU schedule which includes a midshift with a night allowance. We embrace flexible working arrangements to create a productive and comfortable environment for our team members.

As an Associate - O2C Service Delivery at foodpanda, you’ll enjoy a variety of benefits including free food, health, and dental insurance, as well as opportunities for learning and development. We foster a great working atmosphere and provide employees with responsibilities from day one, ensuring that everyone feels valued and empowered in their roles.

When answering this question, highlight any academic projects or internships where you used SAP or similar financial software. Discuss specific experiences related to billing processes, such as invoice creation or reconciliation, and show how you can apply these skills in the Associate - O2C Service Delivery role at foodpanda.

To tackle this question effectively, provide an example of a situation where you successfully managed conflict. Emphasize your communication skills, your ability to remain calm under pressure, and how you focused on finding a resolution that satisfied both parties—key traits for an Associate - O2C Service Delivery at foodpanda.

In response, you should demonstrate your knowledge of Revenue Accounting Principles by discussing how they guide invoicing, revenue recognition, and financial reporting. Link this understanding back to how it would apply to the responsibilities of the Associate - O2C Service Delivery position at foodpanda.

Here, detail your approach to process improvement. Discuss methods such as utilizing software features to automate invoicing or collaborating with team members for input. Highlight how these improvements can enhance efficiency and accuracy—qualities that are crucial for the Associate - O2C Service Delivery role at foodpanda.

For this question, reflect on experiences where you've gathered, analyzed, and presented data. Mention the tools you used and how the reports were crucial in decision-making. Relating it back to how your analytical skills can support the Associate - O2C Service Delivery role will emphasize your fit for the job at foodpanda.

When answering, showcase your organizational skills. Describe your methods for prioritizing tasks, such as using tools or systems to track deadlines. Mentioning how this discipline can help manage workload effectively will align well with the role of Associate - O2C Service Delivery at foodpanda.

Make sure you express your knowledge of foodpanda's mission to deliver a fast and brilliant experience to customers. You can also mention the company's commitment to diversity and inclusion in the workplace. This shows that you're not only qualified but also genuinely interested in contributing to foodpanda's goals.

Discuss specific strategies you might employ to optimize the payment cycle, like better communication with vendors or implementing new technologies. Highlighting your proactive mindset will resonate with the expectations for the Associate - O2C Service Delivery role at foodpanda.

Provide examples of how you ensure accuracy in your tasks, such as double-checking data entries or using checklists. Relate this back to how your attention to detail can benefit the responsibilities of the Associate - O2C Service Delivery role at foodpanda.

Here, discuss your aspirations in the finance field that align with the opportunities at foodpanda. Whether it's gaining proficiency in service delivery or moving into a management role, connecting your goals with the company’s growth can show your commitment and long-term interest in joining foodpanda as an Associate - O2C Service Delivery.