Solution Designer

As a Solution Designer at Deputy, you will be responsible for managing various Billing & Finance and People applications, including systems like Zuora and Salesforce. You will gather requirements, design end-to-end solutions, and oversee project delivery alongside engineers and vendors. Additionally, you will act as an architectural leader, partnering with stakeholders to ensure applications meet business needs and are scalable for future demands.

Candidates for the Solution Designer role at Deputy should have at least 5 years of experience in a relevant role, such as a Solution Architect or business systems engineer, with a strong focus on SaaS technologies, particularly Zuora and Salesforce. Advanced SQL knowledge and experience with architectural frameworks like TOGAF are also beneficial. Certifications in Salesforce or experience in CPQ are a plus.

The Solution Designer at Deputy contributes significantly to project delivery by owning the design and execution of solutions. This includes gathering requirements, designing systems, and providing hands-on configuration where necessary. They lead complex projects and ensure alignment between technology and business objectives, while collaborating closely with various stakeholders.

At Deputy, the work environment for a Solution Designer is dynamic and collaborative. You will be immersed in a flexible remote-first culture that values innovation and inclusiveness. The role involves engaging with different teams and departments, allowing for a blend of technical and interpersonal skills to shine.

Employees at Deputy enjoy a variety of perks, including ownership through share options, flexible remote working policies, comprehensive parental leave, and ongoing personal development opportunities. You can also participate in hackathons, social events, and wellness programs, all within a supportive and diverse workplace.

Certainly! In my previous positions, I worked extensively with various Billing and Finance applications like Zuora and Salesforce. My role included managing integrations, ensuring compliance, and optimizing processes to enhance application performance and user experience. I always strive to align technology with business goals.

I am familiar with numerous architectural frameworks, including TOGAF and Zachman. My experience includes utilizing these frameworks to develop roadmaps that connect technological capabilities with business objectives and facilitate effective project delivery within a SaaS environment.

I believe that effective communication is key when gathering requirements. I usually start by meeting with stakeholders to understand their needs and goals, followed by analyzing existing systems to identify gaps. I then synthesize this information into clear, actionable requirements for the project team.

When facing project delivery challenges, I prioritize open communication and collaboration with my team and stakeholders. I first assess the situation to identify the root cause of the challenge and then work together to explore potential solutions, often drawing on previous experiences to guide our approach.

One notable project I led involved implementing a new finance application where I coordinated efforts across multiple teams to streamline the billing process. By gathering requirements, designing a comprehensive solution, and leading the implementation, we achieved a 30% increase in efficiency and positive feedback from stakeholders.

To ensure scalability, I focus on designing modular and flexible solutions that can evolve with business needs. This involves considering performance, security, and integration capabilities during the design phase. Additionally, I regularly engage with key stakeholders to anticipate future needs and incorporate them into the solution design.

I approach this challenge by simplifying complex concepts using relatable analogies and visual aids. I prioritize clarity and ensure that I am addressing the concerns or objectives of my audience, which helps facilitate productive discussions and decision-making.

Essential technical skills for a Solution Designer include expertise in relevant SaaS applications like Zuora and Salesforce, strong SQL knowledge, and familiarity with architectural methodologies. Understanding system integration and having development experience can also provide a competitive edge in creating effective solutions.

I stay current by actively engaging with industry publications, attending webinars, and participating in professional groups. Additionally, I pursue continuous learning and certification opportunities, which helps me remain informed on emerging technologies and best practices that can benefit my role as a Solution Designer.

I am drawn to Deputy's mission to empower frontline workers and transform their work experiences. The innovative SaaS solutions you offer align with my passion for technology that puts people first. I see this position as a fantastic opportunity to leverage my skills while contributing to a positive change in the workplace.