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Marketing Support Specialist

This role is part of the National Business Development Support team in Toronto or Montreal.

We are seeking a dynamic Marketing Support Specialist to join our team. The ideal candidate will help support the execution of various initiatives within our team of strategists. You will be responsible for organizing and managing events, leading or supporting webcast production, managing Continuing Education (CE) credits, and specialize in brand guidelines and graphic design. You are also eager to learn the life and health insurance industry and need for B2B focused marketing. You will interact with internal and external stakeholders working in other fields, as a result; Interpersonal savvy is therefore essential. More specifically, you will be required to:

  • Have an affinity for unique and modern B2B marketing strategies to break the barriers of what is being done in the industry.

  • Protect the Desjardins brand

  • Familiarize yourself with internal approval guidelines: compliance, legal, brand and public relations

  • Support and/or lead specialized development projects, initiatives and activities that impact Life & Health Insurance business development and Product and Advance Case.

  • Support partners and team members to help them position, plan, develop, execute, and monitor strategic marketing projects and initiatives

  • Provide technical support for projects, complex operational issues, event logistics, and the production of advertising and promotional materials and technical estimates. Carry out specialized technical studies, research, and analysis.

  • Serve as a resource person for the submission of solutions and action plans.

What we offer*

  • Competitive salary and annual bonus

  • 4 weeks of flexible vacation starting in the first year

  • Defined benefit pension plan that provides predictable, stable income throughout retirement

  • Group insurance including telemedicine

  • Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

What you bring to the table

  • College diploma in a related field

  • A minimum of three years of relevant experience

  • Please note that other combinations of qualifications and relevant experience may be considered

  • Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with english-speaking partners, members and/or clients

  • Intermediate knowledge of Compliance branding, PR, Legal

  • Intermediate knowledge of Marketing strategies

  • Intermediate knowledge of Adobe suite of tools including Photoshop, InDesign and creation of graphics and images

  • Intermediate knowledge of Business Development asset OAW/Quebec (wholesaling, life &health product) 

  • Intermediate knowledge of copyrighting 

  • Available for travel occasionally 10-20% in Ontario and Quebec

Business insight, Interpersonal Savvy

#LI-Hybrid

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Marketing (FG)

Unposting Date

2025-04-8
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Guy Cormier
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Marketing Support Specialist, Desjardins

We’re excited to announce an opening for a Marketing Support Specialist at Desjardins, based in vibrant Toronto! If you’re dynamic, organized, and have a passion for B2B marketing strategies, we want to hear from you! In this role, you will play a crucial part in our National Business Development Support team by helping to execute various exciting initiatives. You’ll manage events, support webcast productions, and oversee Continuing Education (CE) credits, all while maintaining our brand integrity through graphic design and brand guidelines. Your role will involve collaborating with various stakeholders and learning about the life and health insurance industry—how cool is that? Your creativity and innovative mindset will shine as you develop modern marketing strategies that stand out in our industry. You’ll also be responsible for ensuring compliance with internal approval guidelines and serving as a key resource for project submissions and action plans. To thrive in this role, you should have a college diploma in a related field and at least three years of relevant experience (though we’re open to considering other combinations of qualifications). Fluency in both French and English is essential due to the diverse nature of our work. Plus, if you’re familiar with Adobe tools like Photoshop and InDesign, that’s a fantastic bonus! Along with a competitive salary, we offer a flexible vacation policy, a defined benefit pension plan, and great health benefits. Join us at Desjardins, where equity, diversity, and inclusion are not just words, but a commitment to creating a welcoming environment for everyone!

Frequently Asked Questions (FAQs) for Marketing Support Specialist Role at Desjardins
What are the responsibilities of the Marketing Support Specialist at Desjardins?

As a Marketing Support Specialist at Desjardins, you will be responsible for organizing events, supporting webcast production, managing Continuing Education credits, and ensuring compliance with branding and marketing guidelines. You'll also assist in developing innovative B2B marketing strategies, collaborating with internal and external partners, and providing technical support for various projects and promotional materials.

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What qualifications are needed for the Marketing Support Specialist position at Desjardins?

To qualify for the Marketing Support Specialist role at Desjardins, you should possess a college diploma in a relevant field along with a minimum of three years of experience. Strong communication skills in both French and English are necessary, as well as intermediate knowledge of marketing strategies, Adobe tools, and compliance guidelines. Open to further qualifications, Desjardins values diverse backgrounds.

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How does Desjardins support the professional development of their Marketing Support Specialists?

Desjardins values the development of its employees, providing opportunities for ongoing training and exposure to industry-best practices. As a Marketing Support Specialist, you're encouraged to contribute to specialized projects and initiatives that advance your skills while gaining significant insights into the life and health insurance sector.

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What kind of work environment can a Marketing Support Specialist expect at Desjardins?

The work environment at Desjardins for a Marketing Support Specialist is dynamic, collaborative, and supportive. You’ll interact with a team of strategists and various stakeholders, allowing you to grow professionally while embracing the company's commitment to equity, diversity, and inclusion.

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What benefits do Marketing Support Specialists receive at Desjardins?

Desjardins offers a robust benefits package for Marketing Support Specialists, including a competitive salary, an annual bonus, and four weeks of flexible vacation starting in the first year. You’ll also receive comprehensive health and wellness benefits, telemedicine options, and a defined benefit pension plan.

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Common Interview Questions for Marketing Support Specialist
Can you describe your experience with B2B marketing strategies?

When answering this question, share specific examples of B2B marketing campaigns you've been involved in. Highlight your role, the strategies you deployed, and the results achieved. Make sure to align your experience with what Desjardins is looking for in this role, such as innovative approaches that challenge industry norms.

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How do you ensure compliance with branding and marketing guidelines?

Discuss your approach to familiarizing yourself with branding guidelines and your experience in adhering to compliance requirements. Emphasize any past experiences where you successfully maintained brand integrity in your projects while ensuring all necessary approvals were obtained.

Join Rise to see the full answer
What tools and software are you proficient in, and how have you utilized them?

Illustrate your proficiency with tools like Adobe Photoshop and InDesign, perhaps by describing a project where you effectively used these tools to create marketing materials. Provide details about your creative process and how such tools contribute to effective marketing.

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Describe a time you had to manage multiple projects simultaneously.

Use a STAR (Situation, Task, Action, Result) format to respond. Explain a time you balanced several projects, emphasizing your organizational skills and ability to prioritize tasks. Highlight the strategies you implemented to ensure on-time project delivery.

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How would you handle constructive criticism on a project you managed?

Outline your ability to accept and learn from feedback. Describe a specific instance where you received constructive criticism and how you took action to improve the project or your skills thereafter. Emphasize personal growth and flexibility in your response.

Join Rise to see the full answer
What is your experience with event management or logistics?

Talk about any events you’ve organized, detailing the logistics, planning process, and any challenges you faced. Explain how you navigated those challenges successfully, showcasing your problem-solving skills.

Join Rise to see the full answer
Can you give an example of a project where you took the lead?

Identify a project where you assumed leadership responsibilities. Describe the project’s goals, your strategies for leading your team, and the eventual impact of the project on the business or marketing initiative.

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What makes you a good fit for Desjardins and this Marketing Support Specialist role?

Reflect on your values and how they align with Desjardins’ dedication to equity, diversity, and inclusion. Discuss your relevant skills and experiences, and how you are eager to contribute positively to the team while continuing to grow professionally.

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How do you keep up with the latest marketing trends and industry developments?

Share your strategies for staying updated with industry trends, like following respected marketing journals, attending webinars, or participating in relevant professional groups. Illustrate how you have applied this knowledge in previous positions.

Join Rise to see the full answer
What do you understand about the life and health insurance industry, and its marketing needs?

Demonstrate your understanding of the specific marketing challenges and opportunities within the life and health insurance sector. Refer to any research you've done or experiences in similar industries, linking this knowledge back to how you can contribute to Desjardins' marketing efforts.

Join Rise to see the full answer
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Desjardins Group is the leading cooperative financial group in Canada and the fifth largest cooperative financial group in the world with assets of $227 billion. It has been rated one of Canada’s top 100 employers by Mediacorp Canada. To meet the...

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DATE POSTED
March 27, 2025

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