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Assistant Manager - 4686 - job 1 of 2

Company Description

Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 1983, Team Washington, Inc. has evolved into one of the best Domino’s Pizza franchises and is globally recognized for great service, great teamwork, and great food. What other pizza franchises do you know that serve pizza to the President of the United States? That’s right, we do. With a multitude of awards and achievements, Team Washington, Inc. works hard to be the best and give back to the neighborhoods we serve.

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Job Description

Summary: Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.  

 

Essential Job Functions: 

1. Understands all policies, procedures, standards, specifications, guidelines and training initiatives to effectively oversee and manage store in the absence of the General Manager. 

2. Ensures customers feel welcome, and team members are responsive, courteous, friendly and service-oriented. 

3. Supervises that food and products are consistently prepared and served according to brand standards including portioning, image and service. 

4. Assists other team members to complete opening, closing, and preparation lists.

5. Actively manages others by working hands-on in preparing food, servicing customers and overseeing the coordination of deliveries. 

6. Supports company and store objectives in sales, service, quality, appearance of facility, sanitation and cleanliness through training of employees and creating a positive, productive working environment. 

7. Control cash by adhering to cash handling and reconciliation procedures. 

8. Fills in where needed to ensure customer service standards and efficient operations.

9. Assists in product management confirming all products are receiving in correct unit count, and condition and that deliveries are performed in accordance with brand standards. 

10. Ability to identify labor or food cost, and with specific actions to impact those figures positively.

11. Assists in scheduling labor by anticipated business activity while guaranteeing positions are staffed when and as needed and labor cost objectives are achieved. 

12. Be knowledgeable of policies regarding human resources. 

13. Provide suggestions and recommendations to General and Regional Managers.

14. Maintains professional and technical knowledge by attending educational workshops; reviewing QSR related publications. 

15. Perform other duties as assigned. 

 

Company Wide Responsibilities: 

1. Promotes company policies and advocates for Team Washington 

2. Assures proper attendance and actions 

3. Provides and receives positive feedback and/or constructive criticism 

4. Maintains good communication with co-workers 

5. Serves as a resource for co-workers

6. Cross-trains, learns how role interacts with other departments 

7. Works with manager and management to solve problems, providing suggestions as needed 8. Maintains clean and organized work area, taking ownership of surroundings 

9. Maintains appropriate confidentiality in information

 

Qualifications

All your information will be

  • To perform this job successfully, an individual must be able to perform each essential function  satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability  required. Reasonable accommodations may be made to enable individuals with disabilities to perform the  essential functions.
  • Ability to pass applicable Company background checks. 
  • Excellent written and verbal communication skills as needed in interactions with management,  and customers, take and process orders
  • Superb ability to multi-task
  • Ability to function in a dynamic, fasted paced environment
  • Ability to adjust to changing priorities
  • Ability to enter orders using a computer keyboard or touch screen
  • Ability to take orders over the counter or phone
  • Ability to work independently and as part of a team
  • Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to  make correct monetary change
  • Ability to lead the team on duty! 

kept confidential according to EEO guidelines

Additional Information

All your information will be kept confidential according to EEO guidelines.

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What You Should Know About Assistant Manager - 4686, Domino's

Are you ready to take the next step in your career? At Domino's Pizza, a leading name in the pizza industry since 1960, we’re looking for an enthusiastic and dedicated Assistant Manager to join Team Washington, Inc. Based in Bethesda, MD, this position offers a unique opportunity to support a renowned pizza franchise that has served customers—including the President of the United States! In this role, you’ll play a pivotal part in overseeing daily operations, managing teams, and ensuring customer satisfaction is always our top priority. You’ll assist the General Manager in maintaining high standards of food quality, cleanliness, and service, while also being hands-on in preparing meals and interacting with customers. Your dynamic role will include training and developing team members, ensuring efficient operations, and managing labor costs effectively. If you love fast-paced environments and have a knack for multitasking, then this Assistant Manager position at Domino's is perfect for you. Join us, and be part of a team focused on togetherness, excellent service, and great food. Apply today and discover what makes working at Domino's a unique chance to thrive and grow!

Frequently Asked Questions (FAQs) for Assistant Manager - 4686 Role at Domino's
What are the responsibilities of the Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you will be responsible for overseeing daily operations, managing staff, and ensuring high standards of customer service and food quality. This includes training team members, managing labor schedules, and maintaining cleanliness in the store, all while ensuring that customers feel welcomed and satisfied with their experience.

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What qualifications do you need to be an Assistant Manager at Domino's Pizza?

To qualify for the Assistant Manager position at Domino's Pizza, candidates should possess excellent communication skills, a strong ability to multitask, and the capability to lead a team. Additionally, experience in a fast-paced environment and proficiency in handling cash and managing inventory are highly beneficial.

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How does the Assistant Manager at Domino's Pizza support team development?

The Assistant Manager at Domino's Pizza plays a vital role in team development by providing training, encouragement, and constructive feedback to team members. By promoting a positive working environment and ensuring every team member understands their role, the Assistant Manager helps cultivate a strong team dynamic, fostering both individual and collective success.

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What skills are essential for success as an Assistant Manager at Domino's Pizza?

Success as an Assistant Manager at Domino's Pizza relies on a blend of strong leadership, multitasking, and effective communication skills. Candidates should also be adept at problem-solving and have a keen eye for detail to ensure operational efficiency and high customer satisfaction levels.

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What is the work environment like for an Assistant Manager at Domino's Pizza?

The work environment for an Assistant Manager at Domino's Pizza is dynamic and fast-paced. You'll work closely with a team in a lively atmosphere, prioritizing customer satisfaction while managing various operational duties. It's a collaborative space where team spirit and a focus on quality food and service are paramount.

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Common Interview Questions for Assistant Manager - 4686
How do you prioritize tasks as an Assistant Manager in a busy pizza environment?

To prioritize tasks effectively, I would assess the immediate needs of the operation, such as peak customer times and special events. Drawing on my experience, I would focus on ensuring customer orders are fulfilled promptly while also managing staff efficiently, leading by example, and remaining flexible to adjust priorities as needed.

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Can you share an example of how you handled a difficult customer situation?

In previous roles, when faced with a difficult customer, I ensured to listen empathetically to their concerns before offering solutions. I would aim to turn their experience into a positive one by promptly addressing their issues, maintaining professionalism, and reinforcing our commitment to customer satisfaction.

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What strategies would you use to motivate your team as an Assistant Manager?

To motivate my team effectively, I would implement regular recognition programs to celebrate achievements and cultivate a positive working environment. I also believe in open communication, ensuring team members feel valued and that their input is taken seriously, leading to enhanced productivity and morale.

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How do you handle stress in a fast-paced food service environment?

Handling stress in a fast-paced environment begins with staying organized and maintaining a calm demeanor. I would prioritize tasks, delegate when appropriate, and take regular short breaks to clear my mind, ensuring I'm always ready to lead my team effectively and deliver excellent customer service.

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What steps do you take to ensure food quality and safety?

Ensuring food quality and safety starts with adhering to brand standards and training staff on best practices. I would regularly review procedures for food handling, maintain proper storage conditions, and perform checks to confirm compliance, ultimately ensuring that every customer receives safe and delicious food.

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How do you approach team training as an Assistant Manager?

My approach to team training includes a combination of hands-on demonstrations and interactive learning. I believe in mentoring by example while encouraging team members to ask questions, allowing them to gain confidence in their skills and fully understand their responsibilities.

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Describe a time you improved efficiency in your workplace.

In a previous position, I identified that our order preparation times could be improved by adjusting staff schedules during peak hours. By analyzing customer traffic patterns, I implemented a more efficient system that not only reduced wait times for customers but also optimized labor costs effectively.

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What do you know about Domino’s Pizza and its mission?

I understand that Domino's Pizza has established itself as a leader in the pizza industry by consistently delivering quality food and exceptional customer service. The company's mission emphasizes commitment to its people and communities, which aligns with my personal goals to foster teamwork and giving back.

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How would you contribute to a positive working environment as an Assistant Manager?

Contributing to a positive working environment involves creating an atmosphere of open communication, recognition, and respect. I would encourage my team to share ideas freely, celebrate successes together, and create a culture where everyone feels empowered and motivated to succeed.

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Why do you want to work for Domino’s Pizza?

I am drawn to Domino’s Pizza not only for its reputation as a leading pizza franchise but also for its commitment to team dynamics and exceptional service. The supportive culture and opportunities for growth at Domino’s resonate with my own professional values, making it an ideal environment for me to contribute and thrive.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 14, 2025

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