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Assistant Manager(06178) - 525 E Race St - job 1 of 3

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

Operate all equipment.

Stock ingredients from delivery area to storage, work area, walk-in cooler.

Prepare product.

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

Must be able to make correct monetary change.

Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

Ability to enter orders using a computer keyboard or touch screen.

Navigational skills to read a map, locate addresses within designated delivery area.

Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

Sudden changes in temperature in work area and while outside.

Fumes from food odors.

Exposure to cornmeal dust.

Cramped quarters including walk-in cooler.

Hot surfaces/tools from oven up to 500 degrees or higher.

Sharp edges and moving mechanical parts.

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

Depth perception.

Ability to differentiate between hot and cold surfaces.

Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72 high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing walking and climbing duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.

T

Additional Information

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.

Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$30000 / YEARLY (est.)
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$25000K
$35000K

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What You Should Know About Assistant Manager(06178) - 525 E Race St, Domino's

At Domino's Pizza, we’re not just cooking up delicious pizza; we’re looking for a dynamic Assistant Manager to join our vibrant team in Kingston, Tennessee! This is your chance to step into a leadership role where you can truly make a difference! If you're ready to bring your organizational skills and vibrant energy to the table, you'll oversee the daily operations of our store and lead your team with enthusiasm and support. Your responsibilities will span from implementing cost controls and managing inventory to ensuring outstanding customer relations. You’ll be the face of our store, setting the bar high for quality service and operational excellence. We believe in a fun and flexible working environment where your contributions are valued. Plus, there’s plenty of room for advancement – many of our team members start as delivery drivers and climb the ladder to general managers or even franchise owners. It’s all about building a strong team culture where everyone gets a chance to shine. So if you're ready to embrace new challenges and lead a fantastic crew, we’d love to hear from you. Come and be a part of the best pizza delivery company in the world and let’s make it great together!

Frequently Asked Questions (FAQs) for Assistant Manager(06178) - 525 E Race St Role at Domino's
What are the main responsibilities of the Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your main responsibilities include overseeing daily operations, managing team members, ensuring exceptional customer service, enforcing company policies, and keeping track of inventory and cost controls. You will set the example for your crew, drive profitability, and ensure a consistent and enjoyable customer experience.

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What skills are required to be an Assistant Manager at Domino's Pizza?

To be an effective Assistant Manager at Domino's Pizza, you should have strong leadership, organizational, and communication skills. Additionally, mathematical skills for managing cash control and inventory, the ability to multitask, problem-solving skills, and basic knowledge of food safety standards are essential for success in this role.

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What opportunities for advancement exist for an Assistant Manager at Domino's Pizza?

At Domino's Pizza, the journey doesn't stop at being an Assistant Manager. You can climb the ranks to General Manager and beyond, with opportunities to become a franchise owner or transition into corporate roles. The potential for growth is significant thanks to our strong commitment to developing our team members.

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What type of work environment does an Assistant Manager at Domino's Pizza experience?

The work environment for an Assistant Manager at Domino's Pizza is fast-paced and team-oriented. You'll enjoy a fun and flexible atmosphere where collaboration is key. The role requires adaptability to various conditions, as you will engage in both in-store tasks and deliver orders to customers.

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What kind of training is provided for new Assistant Managers at Domino's Pizza?

New Assistant Managers at Domino's Pizza receive thorough training that covers all aspects of store operations. Orientation and on-the-job training will equip you with essential skills and knowledge about policies, procedures, customer service, and team management to ensure you're well-prepared to lead.

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Common Interview Questions for Assistant Manager(06178) - 525 E Race St
How do you handle conflict among team members as an Assistant Manager?

In addressing conflict among team members, I believe in open communication and private conversations to understand differing perspectives. I would encourage the involved parties to express their views and work collaboratively to find common ground, thereby fostering a positive work environment.

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Can you describe a time you successfully managed a busy shift at Domino's Pizza?

Absolutely! A successful busy shift requires effective planning and clear delegation of tasks. I would prioritize workflow, assign specific roles to each team member, and maintain communication throughout the shift to ensure that we meet customer demands while maintaining order.

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What strategies do you use to maintain high customer satisfaction?

To keep customer satisfaction high, I focus on training my team to provide prompt and friendly service, answering customer inquiries efficiently, and addressing any complaints swiftly. Regularly seeking feedback can also help to understand areas for improvement.

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How do you ensure your team follows company policies and procedures?

I ensure adherence to company policies by conducting regular training sessions and leading by example. I believe it's important to coach my team on why these standards are in place and the benefits they bring not just to the business, but to team performance and customer satisfaction.

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What experience do you have with inventory management as an Assistant Manager?

In my previous roles, I actively managed inventory by tracking stock levels, developing reorder schedules, and auditing supplies. I utilized inventory management systems to ensure that we maintained optimal levels and minimized waste, contributing to overall operational efficiency.

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How do you motivate your staff during slow periods?

During slow periods, I would engage my team in training sessions, encourage brainstorming sessions for improving processes, and create fun challenges to boost morale. It's all about keeping the energy positive and making sure everyone feels included and engaged.

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How would you approach training a new team member as an Assistant Manager?

I would adopt a hands-on approach to training, pairing the new team member with experienced staff while ensuring they understand all their responsibilities. Regular check-ins to answer any questions and providing constructive feedback would help them build confidence in their role.

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What steps would you take to improve sales at your Domino's Pizza location?

Improving sales involves a multi-faceted approach, including enhancing marketing strategies, promoting special deals, and improving service quality. I would analyze sales reports to identify trends and provide tailored training for staff to upsell products whenever possible.

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Describe a time you implemented a new procedure that improved efficiency.

In a past role, I introduced a new order processing system that streamlined communication between the front counter and the kitchen. This reduced our order times significantly, improving customer satisfaction and staff workflow. Regular feedback and fine-tuning ensured its success.

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How do you approach ensuring store cleanliness and adherence to health standards?

Maintaining store cleanliness starts with setting clear expectations and responsibilities among my team. I would conduct regular inspections to ensure compliance with health standards and establish a cleaning schedule that all team members can easily follow. Continuous reminders about the importance of hygiene will help foster accountability.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 31, 2025

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