Assistant Manager(08278) - 154 Country Club Gate Ctr

As the Assistant Manager at 154 Country Club Gate Center, your responsibilities will include training employees, conducting daily food quality checks, taking in-person and phone orders, making pizzas, and managing the team effectively. You'll also ensure compliance with food safety standards while providing excellent customer service.

To be eligible for the Assistant Manager position at 154 Country Club Gate Center, candidates must be over 18 years old and have previous management experience. This role requires strong leadership skills and a passion for food and customer service.

An Assistant Manager at 154 Country Club Gate Center is responsible for counting inventory regularly and managing stock levels to ensure that all food supplies are available. This helps maintain the quality of service and supports daily operations.

Absolutely! Customer service is a major focus for the Assistant Manager role at 154 Country Club Gate Center. Providing a great experience for customers is key, which involves interacting with them positively, taking orders accurately, and resolving any concerns that may arise.

The Assistant Manager at 154 Country Club Gate Center is responsible for managing shifts efficiently. This includes scheduling staff, ensuring breaks are given fairly, and maintaining constant communication with the team to optimize performance and customer satisfaction.

To effectively prioritize tasks as an Assistant Manager, I assess urgency and importance, focusing on customer service and team management first. I delegate tasks to ensure efficiency and maintain open communication with my team to adapt to changing priorities.

In a previous role, I encountered a difficult customer who was unhappy with their order. I listened patiently, apologized sincerely, and offered a replacement or a discount. This approach not only resolved the issue but also helped retain the customer’s loyalty.

I focus on hands-on training, encouraging teamwork and open discussion. Utilizing role-playing exercises is also effective, allowing team members to practice scenarios they may encounter in customer service, ensuring they feel confident in their roles.

I ensure food safety by training staff on health guidelines, conducting regular check-ups on food preparation, and maintaining cleanliness in the kitchen. Regular audits and promoting a culture of safety consciousness among staff are essential.

I assess team performance using metrics such as customer satisfaction scores, speed of service, and accuracy of order fulfillment. Regular feedback sessions also help identify areas for improvement and celebrate achievements.

Effective inventory management involves regular counts, forecasting demand based on sales trends, and setting par levels for supplies. I also collaborate with suppliers to ensure we receive timely deliveries, minimizing waste and keeping costs down.

I motivate my team by recognizing their efforts, offering incentives for outstanding performance, and fostering a positive work atmosphere. Regular team-building activities also go a long way in forming strong relationships and enhancing team morale.

When conflicts arise, I address them directly by listening to both parties and facilitating a constructive conversation. I aim to find common ground and work towards a solution that fosters team unity and alignment with our goals.

I view customer feedback as a valuable opportunity to improve. I actively encourage it, monitor reviews, and promptly address any concerns raised by customers to ensure they feel heard and valued.

I’m passionate about hospitality and community engagement, and the Assistant Manager role at 154 Country Club Gate Center aligns with my career goals. I’m eager to contribute to a team that values quality and customer service while building local connections.