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Customer Service Rep(02684) - 515 Wagner Ave

Job Description

Customer Service Representative:
The following general description applies to all Customer Service Representatives. Please read the information listed below.

ABOUT THE JOB: You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

JOB REQUIREMENTS: You must be 16 years of age or older.

General Job Duties for All Store Team Members: Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily.

Training: Orientation and training provided on the job.

Communication Skills: Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system. Applicants must have a clear and upbeat speaking voice when communicating with customers on the phone.

Essential Functions/Skills: Applicant must have the ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Possess verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with

speed. Ability to enter orders using a computer keyboard or touch screen.

REMEMBER WE ARE LOOKING FOR PEOPLE WHO RE:


Clean Cut & Personable
Outgoing & Energetic
Dependable, Reliable & Punctual
Prompt & Responsible
Quick Learner &Self Motivated

Additional Information


  • Experience

    leading a team; during your shift, you will manage a staff of anywhere

    from 3 to 30 people. You will need to use your stellar attitude and

    motivational skills to get them in the right place, at the right time and

    doing the right thing all while creating a great place to work.
  • A clean driving

    record and the ability to pass a Motor Vehicle Record check. Safety is a

    priority for us and we want to make sure anyone we put on the road is safe

    to be there. You will also need access to reliable vehicle that is insured

    and have a valid driver's license.
  • A great role

    model - you're the person everyone will look to. From being on time for

    your shift, to having a great attitude to customers and co-workers and

    even how you dress - you have to have high standards for yourself and the

    rest of the team.
  • Our stores are

    open 7 days a week. Yes, that's right even on the weekends and the

    holidays; that's when we are busiest! While you schedule is pretty

    flexible, you have to be willing to work when the team needs you the most.
  • You have to be

    at least 18 years old.





    You'll be working for a company that is fun

    and flexible. Not to mention, its work experience you will rely on for a long

    time to come. You've had our pizza delivered to you, now it's time to help up

    be the pizza delivery company in the world. Go on, boss, show us what you've

    got. Apply now!

  • Domino's Glassdoor Company Review
    3.5 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
    Domino's DE&I Review
    No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
    CEO of Domino's
    Domino's CEO photo
    Russell Weiner
    Approve of CEO

    Average salary estimate

    $27500 / YEARLY (est.)
    min
    max
    $20000K
    $35000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Customer Service Rep(02684) - 515 Wagner Ave, Domino's

    Are you looking for an exciting opportunity as a Customer Service Representative at Domino's Pizza in Greenville, Ohio? If you have a lively personality, a passion for people, and the desire to have fun on the job, we've got the perfect gig for you! At Domino's, we pride ourselves on being the go-to pizza place during those busy hours, and we need enthusiastic Customer Service Reps who can bring their A-game. The job is all about connecting with customers, taking orders over the phone, and ensuring every pizza lover has a fantastic experience. You’ll be juggling various responsibilities, from stocking ingredients to operating our touch screen systems, while also communicating clearly and positively with both customers and team members. Whether you're seeking part-time shifts that fit around your studies or a full-time role, we have flexible scheduling that works for you! Plus, with our rapid growth, there are plenty of opportunities for advancement into management if that excites you. We value dependability, reliability, and a clean-cut, energetic attitude, so if you’re motivated and ready to be a role model for your peers, we want to hear from you. Join us at Domino's Pizza and be part of a team that’s dedicated to creating delicious moments while providing stellar service. It’s more than just a job; it’s an opportunity to grow and have a blast in a fun environment. So, what are you waiting for? Apply now and let’s make some great pizzas together!

    Frequently Asked Questions (FAQs) for Customer Service Rep(02684) - 515 Wagner Ave Role at Domino's
    What are the primary responsibilities of a Customer Service Representative at Domino's Pizza in Greenville, Ohio?

    As a Customer Service Representative at Domino's Pizza in Greenville, Ohio, your primary responsibilities will include taking phone orders, preparing products, stocking ingredients, and ensuring the cleanliness of the facilities. You'll be the face of the store, communicating with customers both in-person and over the phone to deliver an excellent pizza experience.

    Join Rise to see the full answer
    What qualifications do I need to become a Customer Service Representative at Domino's Pizza in Greenville?

    To qualify for the Customer Service Representative position at Domino's Pizza in Greenville, you must be at least 16 years old. We’re looking for individuals with excellent communication skills, a friendly demeanor, and basic math skills to handle transactions accurately. Previous experience in customer service is a plus but not required, as we provide on-the-job training.

    Join Rise to see the full answer
    Is previous experience required to work as a Customer Service Representative at Domino's Pizza in Greenville?

    No previous experience is required for the Customer Service Representative role at Domino's Pizza in Greenville, Ohio. We are more interested in your personality and eagerness to learn. Our comprehensive training program will equip you with the necessary skills to succeed in this role.

    Join Rise to see the full answer
    What are the working hours for a Customer Service Representative at Domino's Pizza in Greenville?

    The working hours for a Customer Service Representative at Domino's Pizza in Greenville are quite flexible. Since we are open 7 days a week, including weekends and holidays, we offer shifts that can fit around your schedule, making it a perfect job for students or anyone looking for a second source of income.

    Join Rise to see the full answer
    How can I advance my career as a Customer Service Representative at Domino's Pizza in Greenville?

    At Domino's Pizza in Greenville, there are ample opportunities for career advancement from the Customer Service Representative position. If you're enthusiastic and show leadership qualities, you can work your way up into management positions or even beyond, as we value and promote from within.

    Join Rise to see the full answer
    Common Interview Questions for Customer Service Rep(02684) - 515 Wagner Ave
    Can you describe your experience in customer service?

    When answering this question, share specific examples from your past experiences, focusing on interactions that showcase your ability to resolve issues and keep customers happy. Highlight your communication skills and mention any related roles or volunteer work.

    Join Rise to see the full answer
    How would you handle an irate customer?

    Use the STAR method to structure your response: Situation, Task, Action, and Result. Describe a specific instance where you successfully diffused a customer's anger by listening, empathizing, and providing a solution, demonstrating your problem-solving skills.

    Join Rise to see the full answer
    What do you think makes for great customer service?

    A great answer will include empathy, speed, and clarity. Share your belief that excellent customer service involves understanding the customer's needs and being proactive about resolving issues quickly and efficiently.

    Join Rise to see the full answer
    How do you manage multiple tasks during busy periods?

    Demonstrate your organizational skills here. Explain how you prioritize tasks based on urgency and customer needs, perhaps using examples from past experiences where you successfully juggled multiple responsibilities.

    Join Rise to see the full answer
    Why do you want to work at Domino's Pizza?

    Focus on the company's values and culture. Express enthusiasm for being part of a team that is dedicated to providing quality service and delicious food, and mention your desire to learn and grow within the organization.

    Join Rise to see the full answer
    How would you ensure accuracy when taking orders over the phone?

    Talk about the importance of active listening and confirming order details with customers. Mention methods you use to double-check orders to minimize mistakes, showcasing your attention to detail.

    Join Rise to see the full answer
    What would you do if you didn't know the answer to a customer's question?

    Indicate that you'd reassure the customer while ensuring you find the right information. Mention your willingness to ask a colleague or refer to training materials to provide accurate information and guarantee a positive customer experience.

    Join Rise to see the full answer
    Describe a time you provided excellent customer service.

    Use a specific example, showcasing your ability to go above and beyond for a customer. Describe the situation, the steps you took, and the positive outcome, illustrating your customer-oriented mindset.

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    How do you handle stress and pressure in a fast-paced environment?

    Explain coping mechanisms that work for you, such as staying organized, keeping a positive outlook, and taking short breaks by managing your pace during peak times to maintain productivity.

    Join Rise to see the full answer
    What qualities do you think are essential for a Customer Service Representative?

    Highlight qualities like patience, adaptability, strong communication, problem-solving skills, and a positive attitude. Illustrate each quality with brief examples or experiences that demonstrate their relevance to the role at Domino's Pizza.

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    At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

    5712 jobs
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    FUNDING
    SENIORITY LEVEL REQUIREMENT
    TEAM SIZE
    EMPLOYMENT TYPE
    Part-time, on-site
    DATE POSTED
    March 31, 2025

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