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Domino's General Manager (04179) - job 1 of 2

Company Description

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Domino’s began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have always fed the power of what’s possible at Domino’s. We are a company built on innovative solutions and a belief that we are never done getting better, we embrace change and the potential it unlocks for everyone. We are focused on developing an inclusive culture, with dignity and respect for all, where team members can grow, thrive, and bring their best selves to work every day. The diversity of our workforce is what helps to make us an enduring brand, where we can grow and thrive together.

Extra cash? New skills? More opportunity? Find what you're after at Domino's - where you'll have fun while making and delivering great food. One of the greatest things about working in a Domino’s is that it can fit your goals for work and life. Flexible schedules, extra cash and convenient locations. That’s all available. But there’s even more for the taking. Many of our corporate and franchise store team members have made the leap from entry-level to business owners. Others have pursued leadership opportunities throughout the brand. For those with their sights set on becoming managers, a store role can offer the chance to hone their skills in customer service, inventory management and people development. Find your full potential with Domino's!

Job Description

You’re the boss, the big cheese, top dog. You’re a natural born leader, so maybe it's time you moved up. You want to be the head honcho? Well now's your chance - Domino's Pizza is hiring bosses - more specifically operating partners. It's a tough job, one that needs a natural like you. Of course, you'll need skills – sound judgment, business acumen, empathy, people management insight and the ability to multitask.
  You'll be working for a company that's at the forefront of the Quick Service Restaurant industry, with a benefits package to match! As an Operating Partner you will have the opportunity to run a $1-2 million business, with the safety net of a 43-store franchise. This is work experience you're going to use for a long time to come, ideally growing within the operation to ultimately guide and develop future Operating Partners, or perhaps franchise on your own. If that's not for you, consider this an ideal opportunity to learn the ins and outs of the Quick Service Restaurant industry, navigating labor costs, food costs, waste management, people management, and mastering the service industry. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, big shot, show us what you've got.
  We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Our mission is to recognize, appreciate, value and utilize talents and contributions of all individuals. To create an empathetic environment where all team members are valued for their differences and encouraged to reach their highest potential. If this sounds like a culture you want to be a part of and lead, what are you waiting for? Apply!
  Duties & Responsibilities: Being in charge comes with great responsibility. You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You are the leader – so set the example! You must follow ALL policies and procedures 100% of the time and expect the same from your crew. Additionally, you have the opportunity to lead a team toward a common, outstanding goal: sell more pizzas, have more fun, and make more dough! In doing so, you will be responsible for staffing, paperwork submission, food management, scheduling, maintaining image standards, store cleanliness, marketing, and profitability. Additional requirements and responsibilities include, but are not limited to the following:

  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, make sound, ethical judgments and decisions in a timely manner.
  • Enthusiastic customer greeting and positive personality – taking orders and fielding customer concerns with a smile!
  •  Operate, clean, and maintain all store facility and equipment.
  •  Prepare product to Domino’s specifications and guidelines.
  • Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork.
  • Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery.
  • Must possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate diverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Comfortability utilizing a computer keyboard, touch screen, and foot-paddle.

Benefits:

  • Opportunity to hone leadership and managerial skills for future business use
  • Learn the ins and outs of the Quick Service Restaurant industry - including managing food cost, labor cost, wage considerations, interviewing, people management, and the opportunity to manage a $1 million business
  • Competitive salary structure (base + monthly bonus)
  • Flexible & convenient schedule
  • Advanced leadership development opportunities
  • Health, Dental & Vision benefits
  • Team Fox company engagement outings including company parties, and team development activities.
  • Community involvement and local networking opportunities
  • Professional development & travel incentives
  • Opportunity to compete for national and global Domino's rewards

Qualifications

Physical Requirements: Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities:

  • Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4”.
  • Bulk product deliveries are made two to three time per week and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking.
  •  You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks.
  • Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes.

Additional Requirements:

  •  Must be 18 years of age and have a valid driver's license
  •  Must have access to an insured vehicle which can be used for delivery
  • Must pass a Criminal Background Check
  •  Must pass Motor Vehicle Record Check, meeting company-specific standards

Additional Information

All your information will be kept confidential according to EEO guidelines.

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CEO of Domino's
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Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Domino's General Manager (04179), Domino's

If you're ready to take your career to the next level, the role of General Manager at Domino's in Watkinsville, Georgia, could be the perfect fit for you! At Domino's, we pride ourselves on our legacy of innovation and community. As the General Manager, you're not just another employee but the driving force behind a 1-2 million dollar business. You’ll be the leader who shapes the culture, drives sales, and motivates your team to achieve great results. This position requires someone who can manage multiple tasks like a pro, from overseeing inventory and cash control to ensuring stellar customer service. We value exceptional team members who place importance on respect, empathy, and growth. Your contribution will extend beyond achieving daily goals; you'll inspire your crew to embrace their potential and aspire for their dreams, whether that’s advancing within Domino's or even opening their own franchise one day! Flexibility is key, and we're excited to offer management opportunities that fit your lifestyle. Plus, you’ll gain invaluable experience in the Quick Service Restaurant industry. So, if you've got the leadership skills, a passion for people, and the drive to make a difference while having a fun and thrilling journey, we want to hear from you! Be a part of the Domino's family, where our mission is to create a welcoming environment for all team members to grow and flourish alongside our delicious pizzas.

Frequently Asked Questions (FAQs) for Domino's General Manager (04179) Role at Domino's
What are the primary responsibilities of a General Manager at Domino's?

The General Manager at Domino's, particularly at our Watkinsville location, is responsible for everything that happens during their shift. This includes managing inventory control, cash management, and customer relations. You lead the team by setting an excellent example, ensuring all policies and procedures are followed, and driving the store toward meeting sales goals. You'll also handle staffing, scheduling, and maintaining operational standards to create a clean and welcoming environment.

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What qualifications are needed to become a General Manager at Domino's?

To become a General Manager at Domino's, you must be at least 18 years old with a valid driver's license. Having access to an insured vehicle is crucial for deliveries. Leadership experience in a restaurant or service environment is preferable, as well as skills in people management and multitasking. Additionally, you should pass a criminal background check and motor vehicle record check to ensure safety and compliance.

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How does Domino's support career growth for General Managers?

At Domino's, particularly as a General Manager in Watkinsville, you have ample opportunities for career advancement. Many of our leaders started as entry-level team members and grew within the organization. We offer comprehensive training programs, professional development workshops, and leadership events that equip you with essential skills to manage your business successfully and even prepare for franchise ownership in the future.

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What is the working environment like for a General Manager at Domino's?

The working environment for a General Manager at Domino's is dynamic and fast-paced. You'll work in a friendly and inclusive atmosphere where teamwork and cooperation are encouraged. As a leader, you'll foster a positive culture that values every team member's contributions, ensuring they feel appreciated and empowered to do their best work while serving delicious pizzas to our customers.

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Are there benefits associated with being a General Manager at Domino's?

Absolutely! As a General Manager at Domino's, you will enjoy competitive pay, including a base salary and monthly bonuses. In addition to financial rewards, you’ll benefit from flexible schedules, health, dental, and vision insurance, and advanced leadership development opportunities. We also host company engagement outings, offering a fun way to bond with your team outside of work. Your growth and well-being are a top priority at Domino's!

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Common Interview Questions for Domino's General Manager (04179)
How would you handle a dissatisfied customer as a General Manager at Domino's?

To effectively handle a dissatisfied customer, it's important to listen actively and empathize with their concerns. Acknowledge their feelings and assure them that you will do your best to resolve the issue. It's essential to stay calm, ask follow-up questions to fully understand the problem, and offer solutions that align with our commitment to service excellence at Domino's.

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What leadership style do you embody as a General Manager?

As a General Manager at Domino's, I embody a combination of transformational and participative leadership styles. I believe in inspiring my team and encouraging their input on decisions. Collaborating fosters a sense of ownership and motivates team members to perform at their best. My focus is on creating an environment where everyone feels valued and empowered to contribute.

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Can you describe a time you successfully increased sales?

Certainly! In my previous role, I analyzed sales trends and observed peak hours. By implementing targeted promotions during slow periods and training the team on cross-selling techniques, we successfully increased sales by 15% over three months. It was a team effort, and the key was fostering enthusiasm and motivating everyone to participate in achieving our sales goals.

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How do you prioritize tasks on a busy day at Domino's?

On a busy day, I prioritize tasks by assessing what is urgent and important. I ensure that customer orders are fulfilled promptly, as outstanding service is crucial. Then, I delegate tasks among team members based on their strengths, and I keep open communication lines to adapt as new challenges arise. Being organized and flexible is key in a fast-paced environment like Domino's.

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What strategies would you employ to manage food and labor costs?

To effectively manage food and labor costs at Domino's, I would continuously monitor inventory levels to minimize waste and ensure efficient ordering. I would also implement scheduling strategies to match staffing with sales forecasts, preventing overstaffing during slow hours. This approach, combined with conducting regular training for the team, ensures that we optimize operations while maintaining quality service.

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What would you do if a team member is not meeting performance expectations?

If a team member is not meeting performance expectations, I would first set up a one-on-one meeting to discuss any challenges they might be facing. Open communication is key. I would provide constructive feedback and identify specific improvement areas while offering support and resources to help them succeed. Regular check-ins would ensure they feel supported and motivated to enhance their performance.

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How do you foster team motivation and morale at Domino's?

I foster team motivation and morale at Domino's by recognizing achievements and encouraging team bonding through fun activities. Positive reinforcement is critical, whether a shout-out during team meetings or small rewards for exceptional performance. Creating an inclusive environment where everyone feels valued helps build a strong team spirit, which ultimately translates into better service and satisfaction for our customers.

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If hired as General Manager, what changes would you implement?

If hired as General Manager, I would first conduct a thorough assessment of existing operations. Based on my findings, I might implement training programs focused on customer service excellence and team development. Additionally, I would explore new marketing strategies to engage with our community better and attract new customers, ultimately driving sales and improving the overall customer experience.

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How would you ensure compliance with health and safety regulations as a General Manager?

Ensuring compliance with health and safety regulations is paramount, and I would achieve this through regular training for all staff members about our protocols. I would routinely check that our processes meet industry standards, from food handling to workplace safety. Promoting a culture of accountability ensures everyone understands the importance of maintaining a safe and healthy environment for both employees and customers.

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Describe your experience with inventory management in a restaurant setting.

In my previous roles, I was directly involved in inventory management, where I regularly tracked stock levels, conducted weekly audits, and evaluated supplier performance for quality and cost efficiency. Ensuring an efficient inventory system reduces waste and saves costs. I would also develop strong relationships with suppliers to negotiate better deals while maintaining the quality that our customers expect from Domino's.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 5, 2025

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