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General Manager(01688) - 131 N Lincoln Dr

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$37500 / YEARLY (est.)
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$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager(01688) - 131 N Lincoln Dr, Domino's

If you believe you're destined to be the leader, then the General Manager position at Domino's Pizza in Troy, Missouri, might be your calling! You thrive in a stimulating environment where you can showcase your skills, motivate a team, and ensure every facet of operations runs smoothly. As the General Manager, you will be responsible for everything that happens during your shift, which means you'll oversee cost controls, manage inventory, handle cash procedures, and maintain exceptional customer relations. Setting the example is key here; your actions set the tone for your crew, and adherence to policies is non-negotiable. You’ll need to balance multiple tasks while ensuring the highest quality of service and cleanliness in the store. Experience is advantageous, but what really matters is your natural leadership ability, your knack for judgment, and your understanding of numbers. Advanced career paths await you here; many of our team members have leveraged their positions into successful franchise ownership! Join us in creating the best pizza delivery service—apply today and show us how you can lead with enthusiasm and excellence!

Frequently Asked Questions (FAQs) for General Manager(01688) - 131 N Lincoln Dr Role at Domino's
What are the responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, you'll take charge of all store operations during your shifts. This includes responsibilities like managing finances, overseeing inventory levels, ensuring customer satisfaction, and leading staff effectively. You must ensure compliance with company policies and foster a positive work environment to motivate your team.

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What qualifications are required for the General Manager position at Domino's Pizza?

While a background in management or team leadership is beneficial for the General Manager role at Domino's Pizza, the most essential qualification is your ability to inspire and guide others. Strong organizational, communication, and mathematical skills are also necessary to manage operations efficiently.

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What growth opportunities are available for a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, the potential for growth is significant. Many of our successful team members began their journeys in entry-level positions, moving up to become franchise owners or regional managers. Our company values the advancement of staff and often promotes from within.

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How does Domino's Pizza prioritize team diversity in hiring for General Manager roles?

Domino's Pizza is committed to embracing diversity and inclusion within the workplace. As a General Manager, your role will involve recognizing and valuing the unique contributions of each team member, ensuring that everyone can reach their highest potential, regardless of background.

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What skills are essential for success as a General Manager at Domino's Pizza?

To succeed as a General Manager at Domino's Pizza, you need strong leadership skills, excellent multitasking abilities, and a solid understanding of financial management. Customer service orientation and effective communication are also crucial, as you'll interact with team members and clients regularly.

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Common Interview Questions for General Manager(01688) - 131 N Lincoln Dr
How do you handle conflict among team members as a General Manager?

Conflict resolution is key in a General Manager role. It's important to stay calm and listen to each party's perspective before facilitating a solution that addresses everyone's concerns.

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Can you describe a time when you improved a process within your workplace?

Sharing specific examples of process improvements showcases your initiative. Discuss the situation, actions taken, and the positive outcome, indicating your commitment to efficiency.

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What strategies would you use to motivate your team?

Motivation can come from setting clear goals, recognizing individual achievements, and fostering a fun, competitive environment. Explain how you might implement these strategies in practice.

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How do you ensure exceptional customer service in your store?

Customer service starts from the top, so leading by example is vital. Discuss how you would train your staff, monitor service levels, and personally engage with customers to ensure their satisfaction.

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What experience do you have managing inventory?

Describe your past experiences with inventory management, emphasizing your attention to detail and how you use data to make informed decisions about stock levels.

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How would you handle high stress during busy periods in the store?

Being calm under pressure is crucial. Discuss techniques you use to manage stress, such as prioritization, delegation, and maintaining a positive culture among your team.

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What do you think is the key to successfully running a pizza delivery store?

The key is a combination of efficiency, staff training, and customer satisfaction. Your approach to balancing these elements shapes the overall success of the store.

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How do you approach training new team members?

Effective training involves thorough orientation, ongoing mentorship, and clearly defined expectations. Share how you would personalize training for different learning styles.

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What role does financial analysis play in your management style?

Financial analysis is crucial; it informs your decisions on cost control and profitability. Explain how you utilize financial data to optimize operations.

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How would you respond to negative feedback regarding the store?

Negative feedback is an opportunity for growth. Discuss your approach to addressing complaints, analyzing the underlying issues, and implementing changes for improvement.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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