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General Manager(06912) -3601 N 19th St, #C image - Rise Careers
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General Manager(06912) -3601 N 19th St, #C

Job Description

ABOUT THE JOB


You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.


You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!


JOB REQUIREMENTS AND DUTIES


You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.


In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.


ADVANCEMENT


Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.


DIVERSITY


Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.


SUMMARY STATEMENT


We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!


QUALIFICATIONS


General job duties for all store team members


Operate all equipment.

Stock ingredients from delivery area to storage, work area, walk-in cooler.

Prepare product.

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.


Training


Orientation and training provided on the job.


Communication Skills


Ability to comprehend and give correct written instructions.

Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.


Essential Functions/Skills


Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

Must be able to make correct monetary change.

Verbal, writing, and telephone skills to take and process orders.

Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

Ability to enter orders using a computer keyboard or touch screen.


WORK CONDITIONS


Exposure to


Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

Sudden changes in temperature in work area and while outside.

Fumes from food odors.

Exposure to cornmeal dust.

Cramped quarters including walk-in cooler.

Hot surfaces/tools from oven up to 500 degrees or higher.

Sharp edges and moving mechanical parts.


SENSING


Talking and hearing on telephone.

Near and mid-range vision for most in-store tasks.

Depth perception.

Ability to differentiate between hot and cold surfaces.


TEMPERAMENTS


The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTSincluding, but not limited to the following:


Standing


Most tasks are performed from a standing position.


Walking


For short distances for short durations.

Surfaces include ceramic tile"bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".


Sitting


Paperwork is normally completed in an office at a desk or table.


Lifting


Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72"high.


Carrying


Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.


Pushing


To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.


Climbing


Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.


Additional Information

Stooping/Bending


Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.


Crouching/Squatting


Performed occasionally to stock shelves and to clean low areas.


Reaching


Reaching is performed continuously; up, down and forward.

Workers reach above 72"occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.


Hand Tasks


Eye-hand coordination is essential. Use of hands is continuous during the day.

Frequently activities require use of one or both hands.

Shaping pizza dough requires frequent and forceful use of forearms and wrists.

Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.


Machines, Tools, Equipment, Work Aids


Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.


DRIVING SPECIFIC JOB DUTIES


Deliver product by car and then to door of customer.

Deliver flyers and door hangers.


REQUIRES


Valid driver's license with safe driving record meeting company standards.

Access to an insured vehicle which can be used for delivery.


ESSENTIAL SKILLS


Navigational skills to read a map, locate addresses within designated delivery area.

Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.


PHYSICAL DEMANDS


Carrying


During delivery, carry pizzas and beverages while performing"walking" and "climbing" duties.


Driving


Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.


Walking


Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.


Climbing


During delivery of product, navigation of five or more flights of stairs may be required.


WORK CONDITIONS


Exposure To


Varying and sometimes adverse weather conditions when delivering product, driving and couponing.


SENSING


Far vision and night vision for driving.

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Average salary estimate

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$60000K

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What You Should Know About General Manager(06912) -3601 N 19th St, #C, Domino's

Are you ready to step into a leadership role at Domino's Pizza? As a General Manager, you'll be the driving force behind our team in Waco, Texas, leading with purpose and passion. If you're someone who thrives on responsibility, loves multitasking, and has a knack for connecting with people, this job is for you! You'll oversee everything from cost controls to customer relations. Imagine your day filled with motivating your crew, ensuring exceptional service, and maintaining our store's stellar image. Yes, it’s a demanding role, but it's also incredibly rewarding. Your impact will resonate through every pizza delivered and every customer satisfied. At Domino's, we're all about growth and opportunity. Many successful franchise owners started off as delivery drivers right where you are! Join our dynamic and fun workplace, where your skills will shine, your hard work will be recognized, and your future can be bright. So if you're ready, grab this chance to lead with Domino's Pizza as our next General Manager. Apply today and help us continue being the best pizza delivery company around!

Frequently Asked Questions (FAQs) for General Manager(06912) -3601 N 19th St, #C Role at Domino's
What responsibilities does a General Manager have at Domino's Pizza?

As a General Manager at Domino's Pizza, your primary responsibilities include overseeing store operations, managing cost controls, coordinating inventory, and ensuring excellent customer relations. You'll set the standard for teamwork and adherence to policies, all while keeping the store’s image in tip-top shape. Your role will require multitasking, effective communication, and leading by example to ensure success.

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What qualifications do I need to apply for the General Manager position at Domino's Pizza?

To apply for the General Manager position at Domino's Pizza, candidates should have strong judgment skills, basic math abilities, and excellent multitasking capability. Although prior management experience is preferred, it’s not mandatory. A passion for customer service and team leadership, coupled with a flexible working attitude, will go a long way in shaping your success in this role.

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What kind of work environment can I expect as a General Manager at Domino's Pizza?

Working at Domino's Pizza as a General Manager means being part of a vibrant, team-oriented atmosphere. You'll face diverse challenges, whether it’s managing the crew or ensuring that every pizza leaves the kitchen perfectly made. The environment is dynamic, and you'll find yourself adapting to different scenarios daily while still having fun. Our mission is to create a welcoming workspace where everyone can contribute and thrive!

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How does Domino's Pizza promote advancement for General Managers?

Advancement opportunities at Domino's Pizza are abundant! Many of our team members start out as delivery drivers and progress to management, ultimately becoming franchise owners or regional managers. As a General Manager, you'll be provided with the tools and mentorship necessary to grow your career within the company, backed by our commitment to recognizing the unique talents of each individual.

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What personal traits make a successful General Manager at Domino's Pizza?

A successful General Manager at Domino's Pizza should be a natural leader with strong communication skills. You should have a spirit of teamwork, an eye for detail, and the ability to handle stress while meeting strict quality standards. Empathy, adaptability, and a genuine passion for delivering quality service are also vital traits that contribute to a thriving management experience.

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Common Interview Questions for General Manager(06912) -3601 N 19th St, #C
What leadership style do you use as a General Manager?

As a General Manager, it's essential to showcase a leadership style that inspires and unites the team. You might consider a collaborative approach where you motivate your team by involving them in decision-making, thus enhancing productivity and morale.

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How do you handle conflict among team members at Domino's Pizza?

To handle conflicts, addressing the issue promptly and professionally is key. Encourage open communication, mediate discussions between the involved parties, and find a constructive solution to restore harmony and maintain team morale.

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Can you describe a time when you improved sales at a previous position?

When discussing past success, focus on specific strategies taken to boost sales, such as implementing promotions, enhancing customer service, or developing new marketing tactics. Highlight measurable outcomes to illustrate your impact.

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What are your strategies for ensuring excellent customer service?

Ensuring excellent customer service starts with effective training and leading by example. Establish clear service expectations, provide team members with the tools they need, and continually seek feedback from customers to improve service quality.

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What steps do you take to manage inventory effectively?

Effective inventory management involves regular checks, maintaining accurate records, and forecasting needs based on sales trends. It’s also beneficial to establish strong communication with suppliers to ensure timely deliveries and stock availability.

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How do you ensure compliance with company policies?

To ensure compliance, regularly train and coach team members on company policies and procedures. Foster an environment of open dialogue where employees feel comfortable discussing any uncertainties regarding policy adherence.

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How would you approach staffing challenges during busy periods?

Addressing staffing challenges requires proactive planning, such as scheduling additional staff during peak hours, creating a pool of reliable temporary workers, or motivating current staff to take on extra shifts through incentives.

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What metrics do you use to measure store performance?

Key metrics for measuring store performance include sales figures, customer satisfaction ratings, employee turnover rates, and operational efficiency indicators like delivery times and order accuracy. Regularly reviewing these metrics can guide further improvements.

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Tell me about a time you had to make a difficult decision.

When discussing difficult decisions, focus on a specific scenario, how you evaluated the situation, included relevant stakeholders, and the steps taken to reach and communicate that decision. Share the outcomes and lessons learned.

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Why do you want to be a General Manager at Domino's Pizza?

Your answer should reflect a strong alignment with Domino's values and your passion for the brand. Share your desire to create a positive working environment and sustainably grow sales, emphasizing your excitement about the opportunity to lead a talented team.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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