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General Manager(08584) - 421 Blue Ravine Road, Suite 300

Company Description

Northcentral Pizza is comprised of 25 Domino's Franchise locations and GROWING! 

There are lots of opportunities for growth, development, and promotion. General Managers can expect competitive wages, benefits, and vacation.

Job Description

ABOUT THE JOB
You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got.

Apply now!

JOB REQUIREMENTS AND DUTIES
You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity..
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. .
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions
EXPOSURE TO
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. Varying and sometimes adverse weather conditions when delivering product, driving and couponing. and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Qualifications

Relevant Dominos or Quick Service Pizza Experience, Minimum 2 years management experience.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About General Manager(08584) - 421 Blue Ravine Road, Suite 300, Domino's

Welcome to Northcentral Pizza, where we pride ourselves on being more than just a team – we're a family. As the General Manager, you'll be stepping into a pivotal role at one of our 25 Domino's Franchise locations in Folsom, California. If you have a knack for leadership and an eye for detail, this is your chance to shine! You'll be responsible for overseeing all aspects of store operations during your shift, from managing costs and controlling inventory to ensuring our customers receive the exceptional service they deserve. Picture yourself not only running the show but also setting the tone for a vibrant work environment that encourages growth and teamwork. This is a position that goes beyond management; it's about inspiring and developing your crew while maintaining our high standards. You'll enjoy competitive wages, benefits, and a fun atmosphere, plus ample opportunities for career advancement. Many of our fantastic team members started their careers with us and have progressed to become franchise owners. Domino's is not just about pizza; it's about passion for delivering excellence, fostering relationships, and having a blast in the process. So, if you're ready to take that next step in your career and lead our dedicated team, it’s time to apply and show us what being a boss is all about!

Frequently Asked Questions (FAQs) for General Manager(08584) - 421 Blue Ravine Road, Suite 300 Role at Domino's
What are the primary responsibilities of a General Manager at Northcentral Pizza?

As a General Manager at Northcentral Pizza, you'll oversee daily operations, manage staff, ensure customer satisfaction, and maintain financial controls. Your role is crucial for setting policies, enhancing team performance, and ensuring the store meets corporate standards while promoting a fun work environment.

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What qualifications do you need to become a General Manager at Northcentral Pizza?

To qualify as a General Manager at Northcentral Pizza, candidates should have a minimum of 2 years of management experience in a fast-paced environment, preferably in the quick-service restaurant sector. Relevant experience with Domino's or a comparable pizza franchise is a plus and demonstrates the necessary understanding of the operations.

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How does Northcentral Pizza support the growth of its General Managers?

Northcentral Pizza is committed to the professional development of its General Managers by providing extensive training and opportunities for advancement. Many team members have successfully transitioned from assistant managers to franchise owners, illustrating a clear path for career growth within the company.

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What skills are essential for succeeding as a General Manager at Northcentral Pizza?

Success as a General Manager at Northcentral Pizza requires strong leadership skills, effective communication, multitasking abilities, and a thorough understanding of operational and financial management. Additionally, a customer-focused mindset and the ability to foster a positive work culture are vital.

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How does the company ensure a positive work environment for General Managers and their teams?

Northcentral Pizza fosters a positive work environment by encouraging diversity, recognizing individual talents, and providing an atmosphere that values collaboration. The mission is to help team members reach their highest potential, ensuring everyone feels valued and appreciated.

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Common Interview Questions for General Manager(08584) - 421 Blue Ravine Road, Suite 300
What strategies would you use to manage a team effectively as a General Manager?

In managing a team, I would focus on clear communication, setting achievable goals, and regularly providing constructive feedback. I believe in leading by example and motivating my team through recognition and fostering a collaborative atmosphere.

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How do you handle customer complaints as a General Manager?

Handling customer complaints is key to maintaining customer loyalty. I would first listen attentively to the customer's concerns, empathize with their feelings, and then take prompt action to resolve the issue, ensuring a satisfactory outcome.

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Can you describe your experience with budget management?

I have significant experience in managing budgets, which includes monitoring expenses, identifying areas for cost savings, and ensuring financial targets are met. I prioritize building strong cost control systems to maximize profitability.

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What methods do you use to track employee performance?

Tracking employee performance is essential for growth. I utilize performance metrics, conduct regular check-ins and performance reviews, and encourage peer feedback. It's important to celebrate successes and address any areas needing improvement.

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How would you ensure food safety and quality standards are met in your store?

Ensuring food safety and quality begins with proper training for all staff. I would reinforce strict adherence to health guidelines and conduct regular inspections. Additionally, I would monitor food preparation processes and maintain cleanliness in the work area.

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What do you think makes a successful General Manager?

A successful General Manager is adaptable, proactive, and a strong leader. They possess excellent communication skills, can multitask effectively, and prioritize team morale while driving the store's overall performance and customer satisfaction.

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Describe a time when you had to deal with a difficult situation in a previous management role.

In a previous management role, I faced a situation where staff conflicts affected work efficiency. I addressed the issue by facilitating open communication sessions to allow team members to voice their concerns, which fostered understanding and improved teamwork.

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How do you prioritize tasks during a busy shift?

During busy shifts, I prioritize tasks based on urgency and impact on customer service. I delegate responsibilities effectively to my team members while ensuring everyone is focused on maintaining quality service and operational efficiency.

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What steps would you take to increase sales at your store?

To increase sales, I would implement local marketing strategies, such as community events or promotions, enhance our menu offerings based on customer feedback, and focus on exceptional customer service to encourage repeat business.

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Why do you want to work as a General Manager for Northcentral Pizza?

I am drawn to Northcentral Pizza due to its commitment to team development and exceptional customer service. I admire the potential for career advancement and the emphasis on a positive work culture that aligns with my personal values.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 31, 2025

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