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Level 1 Assistant Manager(06681) - 7270 Antoine

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Level 1 Assistant Manager(06681) - 7270 Antoine, Domino's

Are you a natural leader ready to take the next step in your career? Domino's Pizza is looking for a Level 1 Assistant Manager at our 7270 Antoine location in Houston, Texas! As an Assistant Manager, you’ll take charge of the store during your shifts, ensuring everything runs smoothly while guiding your team to deliver exceptional service. Your day will be busy as you oversee inventory control, manage cash flow, and build relationships with customers, all while setting an example for your crew. We love hard work but also believe in having a good time while doing it, and Domino's provides a fun and flexible work environment. Think you have what it takes? We want someone with strong judgment, excellent math skills, and multitasking prowess. Your responsibilities will include staffing and training, following policies to maintain store cleanliness, and adhering to food safety standards. The opportunity for advancement is endless; many of our team members started as delivery drivers and moved up to franchise ownership. What’s more, we value diversity and recognize each individual’s unique contributions. So, if you’re ready to thrive in a supportive team atmosphere and take pride in being part of the best pizza delivery company in the world, don’t hesitate! Join us at Domino's Pizza, where you can show us what you've got and build a career you can be proud of!

Frequently Asked Questions (FAQs) for Level 1 Assistant Manager(06681) - 7270 Antoine Role at Domino's
What are the key responsibilities of the Level 1 Assistant Manager at Domino's Pizza?

As a Level 1 Assistant Manager at Domino's Pizza, you will be responsible for overseeing the entire store during your shifts. This includes managing staff, handling cash control, maintaining inventory, and ensuring customer satisfaction. Your leadership will set the tone for your team, and you will need to follow all policies and procedures diligently. Furthermore, you’ll be expected to manage staffing, training, and ensuring the store’s cleanliness, all while providing top-notch service to our valued customers.

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What qualifications do I need to apply for the Level 1 Assistant Manager position at Domino's Pizza?

To apply for the Level 1 Assistant Manager position at Domino's Pizza, you’ll need strong leadership skills, a knack for multi-tasking, and a good understanding of basic math for cash handling. Previous experience in a supervisory role is preferred but not mandatory. Most importantly, you need to embody the spirit of teamwork and possess excellent communication skills to interact effectively with both team members and customers.

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What opportunities for advancement exist for a Level 1 Assistant Manager at Domino's Pizza?

Domino’s Pizza offers exciting advancement opportunities for Level 1 Assistant Managers. Many employees start their careers in entry-level positions such as delivery drivers and work their way up to management roles or even franchise ownership. Your hard work and dedication could lead you to positions like General Manager or Manager of Corporate Operations, showcasing our commitment to developing talent from within.

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What are the work conditions like for a Level 1 Assistant Manager at Domino's Pizza?

The work conditions for a Level 1 Assistant Manager at Domino's Pizza involve action-packed shifts that include standing for most of the day, navigating through a fast-paced environment, and handling diverse responsibilities, from the kitchen to customer interactions. While you may encounter varying weather conditions while making deliveries, your indoor workspace can be equally vibrant, needing adaptability to fluctuating temperatures, kitchen equipment, and heightened activity levels during busy shifts.

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What is the training process like for the Level 1 Assistant Manager role at Domino's Pizza?

Training for the Level 1 Assistant Manager role at Domino's Pizza is hands-on and thorough. You’ll receive orientation and on-the-job training that will equip you with the necessary skills and knowledge to excel in your position. Through practical experience, you’ll learn about inventory control, customer service, and various operational protocols that are essential to managing a successful pizza store.

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Common Interview Questions for Level 1 Assistant Manager(06681) - 7270 Antoine
How do you manage team performance in a high-pressure environment?

To effectively manage team performance under pressure, it’s important to maintain open communication, set clear expectations, and provide regular feedback. I ensure my team knows their individual responsibilities and motivate them by recognizing their successes while offering support during busy periods. It's crucial to stay calm and focused, facilitating a collaborative atmosphere that encourages teamwork.

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Can you describe a time when you handled a difficult customer situation?

When faced with a difficult customer situation, I prioritize listening to the customer’s concerns and showing empathy. For example, if a customer is unhappy with their order, I would calmly apologize for the inconvenience, actively listen to their feedback, and offer a suitable resolution such as a replacement or discount. My objective is to turn a negative experience into a positive one by valuing their feedback and retaining their loyalty.

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What techniques do you use for effective inventory management?

Effective inventory management involves routine stock checks, keeping updated records, and being aware of sales trends. I utilize technology for forecasting demand and reducing waste. Additionally, I ensure my team understands the importance of inventory control processes and follows them consistently to maintain optimum stock levels.

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How do you ensure quality customer service in your role?

To ensure quality customer service, I emphasize training my team on the importance of promptness and friendly communication. We use feedback from customers to continuously improve our service. Regularly monitoring interactions and encouraging staff to take ownership of customer requests helps build a service-oriented mindset that places customers first.

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What strategies do you implement for effective staff training?

For effective staff training, I focus on a hands-on approach complemented by comprehensive guides and documentation. I pair new hires with experienced team members for mentorship and ensure that training sessions include role-play scenarios for real-life application. Regular follow-ups and performance evaluations help solidify their learning and skill development.

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Describe how you would handle a situation where a team member is not following company policies.

In a situation where a team member is not following company policies, I would address the issue directly and privately, aiming to understand the reasons behind their actions. I believe in providing constructive feedback and offering additional support or retraining if necessary. Reinforcing the importance of policies helps create a culture of accountability.

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What do you enjoy most about working in a team environment?

What I enjoy most about working in a team environment is the diversity of ideas, collaboration, and shared accomplishments. Each team member brings unique strengths, which when combined create a powerful effect. Celebrating our successes together builds camaraderie, drives motivation, and fosters a positive work culture.

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How do you maintain cleanliness and organization in the store?

I maintain cleanliness and organization by implementing daily checklists and training my team on the importance of these practices. Regular inspections ensure that we adhere to high standards. I set expectations for personal responsibility and lead by example, showing my team the value of a well-organized workspace for both our customers' experience and our efficiency.

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What steps do you take to ensure food safety and compliance standards are met?

To ensure food safety and compliance standards are met, I stay updated on health regulations and conduct regular training sessions to educate my team about these policies. I perform routine audits of our storage and preparation areas to maintain proper handling practices and emphasize the importance of cleanliness and personal hygiene in preventing any health hazards.

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How would you handle staff scheduling conflicts?

In handling staff scheduling conflicts, I prioritize open communication with the team members involved. I often review the schedule well in advance and encourage staff to voice any conflicts as they arise. Finding a compromise or adjusting shifts fairly while ensuring the needs of the store are met is key to promoting a harmonious work environment.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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