General Manager(07714) - 10789 Tierrasanta Blvd

As a General Manager at Domino's Pizza, your primary responsibility is to ensure the smooth operation of the store during your shift. This includes managing cost controls, overseeing inventory, and maintaining positive customer relationships. You'll set examples for your team by following policies and procedures and ensuring that all crew members do the same. Additionally, you'll have a hand in training staff, maintaining food safety protocols, and addressing any customer concerns promptly.

To be considered for the General Manager position at Domino's Pizza, prior leadership experience is preferred, although a willingness to learn can also go a long way. Candidates should demonstrate a solid understanding of team dynamics and food safety protocols. Excellent customer service skills, a proactive attitude, and the ability to follow established systems are essential. Additionally, applicants must be at least 18 years old.

General Managers at Domino's Pizza can expect to earn an hourly wage ranging from $21 to $26, depending on their experience and performance. In addition to competitive pay, there are also benefits such as sick pay, potential vacation pay, and health care benefits. Plus, high-performing managers may qualify for performance-based bonuses!

Absolutely! At Domino's Pizza, we pride ourselves on promoting from within. As a General Manager, you'll have the opportunity to learn valuable skills that can pave the way for advancing your career. Many of our managers have progressed to corporate positions or become franchisees, making it a fantastic stepping stone for those looking to grow in the food service industry.

The work environment at Domino's Pizza is fun and fast-paced. As a General Manager, you'll be leading a team that thrives on energy and positive interactions with customers. You'll face a variety of challenges each day, which adds excitement and keeps things interesting. In addition, we encourage creativity and teamwork, so you can always count on a supportive atmosphere!

Addressing an unhappy customer requires patience and empathy. Start by listening to their concerns without interrupting. Acknowledge their feelings and apologize for their experience. Then, offer solutions or compensation if appropriate, ensuring the customer knows their satisfaction is your priority. Utilize this opportunity to train your team on customer service excellence.

To manage costs effectively as a General Manager at Domino's Pizza, I would closely monitor inventory levels to prevent waste, implement portion control, and regularly review pricing and labor hourly trends. Training team members on efficient operating practices is also key. Regularly evaluating and adjusting procedures ensures we stay within budget while maintaining our high service and quality standards.

My leadership style is collaborative and empowering. I believe in fostering a team environment where everyone feels valued and motivated to contribute. I encourage open communication and feedback, which helps build trust. By focusing on team member development and celebrating successes, I promote a positive and dynamic workplace culture.

During a busy shift, prioritizing team communication and customer service is crucial. I would ensure that each staff member is clear on their roles and responsibilities and that we are well-prepared for high-volume orders. Additionally, staying adaptable to changing needs and continually checking in with my team will help maintain efficiency and keep morale high.

Ensuring food safety and compliance starts with regular staff training on food handling protocols and hygiene standards. I would conduct daily checks to ensure that all food items are stored and prepared according to health guidelines. Keeping a clean preparation area and monitoring the temperature of food items are also essential practices I would enforce regularly.

Team morale is critical in managing a Domino's Pizza store. A motivated and happy team is more productive and tends to provide better customer service. I would encourage a fun work environment through team-building activities and recognition programs to celebrate individual and team successes. This creates a positive culture that reflects in our service and operations.

Certainly! In a past role, two team members had a disagreement that was affecting their performance. I took the time to listen to both perspectives in private, ensuring they felt heard. After gathering the facts, I facilitated a constructive conversation between them, encouraging open dialogue. By focusing on teamwork and solutions rather than blame, we reached a resolution that strengthened their working relationship.

I am passionate about food service, and Domino's Pizza is known for its quality and customer satisfaction. The company's commitment to promoting from within is particularly appealing, as I believe in personal and professional growth. I love the idea of leading a team in a company that values fun and supports its employees, creating an environment where we all succeed together.

I believe performance-based bonuses are a fantastic way to motivate employees and recognize their hard work. They encourage a culture of excellence and reward individuals who contribute positively to the team's success. Transparent criteria for earning bonuses also help foster a sense of accountability and pride in our work.

Implementing training for new team members starts with a well-documented training program. I would pair new hires with experienced staff members, using a buddy system. This practical approach allows them to learn through observation and hands-on experience. Regular check-ins during the training period help address any questions or concerns, and I would encourage trainers to provide constructive feedback to ensure a smooth onboarding process.