Job details

Outside Services Attendant

Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find five world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, The Sandbox, The Lido, and Sedge Valley. Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness. Inspired by the heathland golf courses of London, Sand Valley showcases golf as it was meant to be, much like the other Dream Golf properties, Bandon Dunes and Rodeo Dunes.

Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the eleventh Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine.

The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.

Position Summary:

The Outside Service Attendant is one of the most visible employees of the facility. This position is tasked with providing customers with exceptional service upon arrival at the facility. Greeting the guests in a friendly authentic manner and giving assistance as to where to proceed when needed. Above all else, the Outside Service Attendant’s attitude is the Guest’s first “moment of truth” when arriving on property; you must be ready to start creating experiences of a lifetime.

Primary Duties and Responsibilities:

Welcome all Guests who arrive on property. Appropriately determine where the Guest is staying and playing. Use this information to deliver concise messaging to the Guest regarding their stay.
Transport golf bags from the bag drop area or bag storage room to appropriate shuttle, caddie, or golf course.
Greet golfers returning from the course, clean golf clubs, and assist with transporting and loading into vehicles or returning bags to the bag storage room
Perform practice range duties including transporting range balls to range and filling appropriate containers, cleaning & maintaining the tee area, repositioning bag stands or barriers, removing trash from receptacles, refilling club cleaner, operating the ball picker, washing range balls, etc.
Assist the Starter with getting golfers to the first tee.
Work as a Caddie Greeter to introduce Guests to their Caddies and work through any storage needs of golf bags or extra equipment in a professional and organized manner.
Refill water stations on all golf courses.
Keep the Bag Room neat, organized, and orderly at all times.
Provide excellent hospitality, professional advice, and assistance to all Guests.
Conduct oneself in a professional manner and maintain a professional image at all times.
Assist in the organization and execution of tournaments and outings.
Work closely with other departments such as Food & Beverage, Groups, and Front Desk to seamlessly resolve any Guest issues.
Complete all other duties as assigned by the Head Golf Professional.
Most importantly…create experiences of a lifetime!

Qualifications:

Preferred 1-2 years in hospitality experience.
Positive attitude, professional manner and appearance in all situations.

Physical Requirements (must have the ability to):

Read and write (English).
Communicate verbally with staff members with or without the use of two-way radios.
Give and/or follow verbal and written instructions.
Visually inspect all work areas.
Operate vehicles and equipment for several hours at a time.
Perform mathematical calculations involving fractions, decimals, and percentages.
Retrieve, read and interpret information from technical sources.
Stand, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time.
Lift up to 50 lbs. occasionally, 30 lbs. frequently, and 10 lbs. constantly.

Sand Valley Perks:

Restaurant Discounts
Retail Discounts
Employee Meal Program
Golf Privileges
Uniforms Provided
Employee Assistance Program - Canopy

Classification:

Full-Time or Part-Time Seasonal, Hourly, Non-Exempt

Sand Valley LLC is an Equal Opportunity Employer

Average salary estimate

$37500 / YEARLY (est.)

min

max

$30000K

$45000K

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What You Should Know About Outside Services Attendant, Dream Golf

The Outside Services Attendant at Sand Valley is your opportunity to be the welcoming face of one of Wisconsin's premier golf resorts! Located amidst the stunning natural beauty of rugged sand dunes, your role is all about creating unforgettable experiences for guests. You’ll be the first point of contact, greeting visitors with that friendly warmth Sand Valley is known for! As you help them navigate through the property and enjoy their time on the golf course, you'll also take on diverse tasks, from transporting golf bags and cleaning clubs to maintaining the practice range. Your responsibilities don’t stop there; you’ll ensure that all water stations are stocked, assist in organizing tournaments, and maintain the neatness of the bag room. Every interaction is a chance to make someone’s day a little brighter! If you have a knack for hospitality and can handle the occasional physical challenge, like lifting bags and standing on your feet for hours, we’d love to see you join our team. At Sand Valley, we value a positive attitude and professionalism because our guests come to immerse themselves in tranquility and excitement. The role comes with various perks, including dining discounts and golf privileges. So, if you are ready to roll up your sleeves and be part of a team that prioritizes guest experiences over everything else, then Sand Valley is the perfect place for you!

Frequently Asked Questions (FAQs) for Outside Services Attendant Role at Dream Golf

What are the main responsibilities of the Outside Services Attendant at Sand Valley?

As an Outside Services Attendant at Sand Valley, your primary responsibilities include welcoming guests, assisting them with their luggage, transporting golf bags, cleaning golf clubs, and maintaining a tidy practice range. You'll also support the Starter in getting golfers to the first tee and provide exceptional hospitality throughout their visit.