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Solution Consultant

About EDITED

EDITED is the world’s leading AI-driven retail intelligence platform. We empower the world’s most successful brands and retailers with real-time decision making power. 

By connecting internal business and external market data, EDITED infuses intelligence into every retail decision. We help retailers increase margins, generate more sales, and drive better business outcomes through AI-powered market and enterprise intelligence that fuels automation. 

At EDITED, we foster a dynamic and inclusive culture where creativity thrives and collaboration is at the heart of everything we do. Our environment is dynamic and supportive, encouraging team members to take initiative, innovate, and continuously grow. We value diversity, transparency, and a shared commitment to excellence, creating a workplace where everyone's voice is heard and contributions are recognised. 

We believe that achieving a positive work-life balance is key to driving innovation and success. Our flexible working options—including hybrid working, flexible hours and a work from anywhere policy—empower our team to perform at their best. 

The Role

As a Solutions Consultant at EDITED, you will partner with Sales Executives to deliver impactful product demonstrations and craft tailored solutions to align with client needs. Collaborating across Sales, Product, Marketing, and Customer Success teams, you’ll play a vital role in showcasing the value of our platform. You’ll do this by shaping product development, enhancing go-to-market strategies, and ensuring a successful handover to Customer Success. 

We are looking for an enthusiastic, forward-thinking thought leader to join our team and impact EDITED’s growth and product suite by providing actionable feedback, supporting team training, and delivering best-practice workflows. 

What You'll Be Doing As A Solution Consultant:

  • Drive revenue: Partner with Sales to deliver compelling product demonstrations that showcase value and drive deals.

  • Ensure client success: Collaborate with cross-functional teams (Sales, Business Development, Product, Marketing, Customer Success) to understand client needs, craft tailored solutions, and ensure successful product adoption.

  • Facilitate smooth onboarding: Actively participate in client onboarding, providing training and support to ensure a smooth transition.

  • Contribute to product innovation: Contribute to product development by providing feedback and insights to the Product team.

  • Develop compelling messaging: Assist Product Marketing in developing compelling messaging and delivering engaging product demonstrations.

  • Enable customer success: Support the Customer Success and Enablement team with best-practice demonstration outlines and methodology.

  • Empower sales teams: Help to onboard new Sales Executives by providing training on products and internal systems.

What We’re Looking For In A Solution Consultant:

Must Have:

  • Experience or Enthusiasm for the Retail Industry:  A strong interest in the retail sector, ideally supported by experience working within a retail head office environment.

  • Technical Acumen: Two or more years in a technical role with the ability to come up-to-speed on technologies quickly

  • Pre-sales and collaboration expertise: Proven ability to deliver tailored product demos and support cross-functional sales deals

  • Communication & presentation: Excellent communication and presentation skills, with the ability to articulate value to diverse audiences.

  • Commercial insight: Strong commercial acumen with the ability to align client needs with platform capabilities, setting realistic expectations.

  • Customer-centric approach: Passionate about customer success and ROI.

  • Feedback forward: Generous with feedback and receptive to feedback with an eagerness to learn.

  • Data-driven decision-making & Proactive problem-solving: Analytical thinker who uses data to inform decisions and can anticipate challenges to find solutions.

  • Adaptability and Results-driven: Ability to respond to evolving market demands with a focus on achieving measurable outcomes.

Nice to Have:

  • Product knowledge: Deep understanding of EDITED and the fashion retail industry.

  • Project management: Ability to coordinate initiatives and ensure timely delivery.

  • Challenger mindset: Confidently articulates ideas and strategies, challenges ideas, and offers suggestions.

  • Commitment & initiative: A self-starter who goes above and beyond

What We Offer You As A Solution Consultant

We value our team and to attract exceptional people, we offer an excellent package! This year, we were recognised as one of the top companies to work for in the UK.

  • You can utilise our flexible working policy to ensure you can work around your schedule - this means starting & finishing when it suits you best!

  • At EDITED we are set up to work remotely and utilise a hybrid approach with a minimum requirement of 2 days per week in the office

  • Enhanced parental leave policy

  • 25 days annual leave + public holidays (and an extra day for every year at EDITED)

  • Work from anywhere policy

  • Unlimited access to L&D content library 

  • Season Ticket Loan & Cycle to Work schemes

  • Access to an Employee Assistance Programme

  • Gifts for work anniversaries and big life events

  • Dog friendly office

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

EDITED Glassdoor Company Review
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EDITED DE&I Review
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CEO of EDITED
EDITED CEO photo
Geoff Watts
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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Solution Consultant, EDITED

Join EDITED as a Solution Consultant in London, where you will immerse yourself in the exciting world of AI-driven retail intelligence! At EDITED, we empower brands and retailers to make informed decisions using real-time insights. Your role will involve partnering with our dynamic sales team to deliver compelling product demonstrations that highlight our platform's value. A key function will be collaborating across various teams—Sales, Product, Marketing, and Customer Success—to tailor solutions that meet client needs and ensure effective product adoption. You'll help guide clients through the onboarding process, equipping them with the necessary training and support for a seamless transition. Your insights will directly influence product innovation, allowing you to contribute your ideas to our team and help shape the future of our platform in the retail sector. You will also assist in crafting engaging messaging and methodologies for best practices, enabling the success of not just clients, but also our sales teams. We're keen to have an enthusiastic and forward-thinking individual join us—someone with a passion for the retail industry and strong communication skills. If you're ready to take initiative, drive results, and be part of a culture that values diversity and collaboration, the Solution Consultant position at EDITED could be your perfect fit!

Frequently Asked Questions (FAQs) for Solution Consultant Role at EDITED
What are the main responsibilities of a Solution Consultant at EDITED?

As a Solution Consultant at EDITED, your main responsibilities will include partnering with sales teams to deliver impactful product demonstrations, collaborating with various departments to tailor solutions that meet client needs, facilitating smooth client onboarding, and contributing to product innovation by providing valuable feedback to the Product team. Your role will also encompass developing compelling messaging in collaboration with Product Marketing and supporting the Customer Success team to ensure the long-term success of clients.

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What qualifications are required for the Solution Consultant position at EDITED?

To qualify for the Solution Consultant position at EDITED, candidates should have a strong interest or experience in the retail industry, at least two years in a technical role, and proven expertise in pre-sales and collaboration. Excellent communication and presentation skills are essential to effectively articulate the platform's value to diverse audiences. A customer-centric approach, strong commercial insight, adaptability, and a data-driven mindset are also key qualifications sought.

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What is the work culture like for a Solution Consultant at EDITED?

EDITED fosters a dynamic and inclusive culture that thrives on collaboration and creativity. As a Solution Consultant, you'll be part of a supportive environment where team members are encouraged to take the initiative and innovate. The company values work-life balance and offers flexible working options, including a hybrid approach, enabling you to work in a way that suits your lifestyle while driving results.

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How will the Solution Consultant at EDITED contribute to client success?

The Solution Consultant at EDITED will play a foundational role in client success by actively engaging in the onboarding process, ensuring that clients receive thorough training and the necessary support for a successful introduction to our platform. Additionally, through collaboration with cross-functional teams, you'll tailor solutions based on client needs and continuously monitor the adoption and success of our offerings to maximize return on investment for our clients.

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What growth opportunities does a Solution Consultant have at EDITED?

A Solution Consultant at EDITED has significant growth opportunities, including the chance to contribute directly to product development and innovation. By providing actionable feedback and insights, you'll influence the direction of our platform. Additionally, you'll gain experience in various aspects of the business, from sales to marketing, affording you the opportunity to expand your skill set and advance your career within the company.

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Common Interview Questions for Solution Consultant
Can you describe your experience working with retail clients as a Solution Consultant?

In answering this question, share specific examples that highlight your experience with retail clients, including the types of solutions you have provided and how they aligned with client needs. Emphasize your communication skills and your ability to tailor your approach based on different client requirements.

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How do you approach delivering a product demonstration?

When responding, outline your process for preparing a product demo. Discuss how you gather information about the client’s needs beforehand, the key features you focus on during the presentation, and how you tailor the demo to resonate with the audience's specific interests.

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What strategies do you use to keep clients engaged during presentations?

It’s important to illustrate your interactive techniques, such as asking questions, encouraging client participation, and using relevant case studies. Mention how you tailor your communication style based on the client's preferences for a more engaging experience.

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How do you identify and understand client needs?

Explain the methods you use to assess client needs, such as conducting initial meetings, asking probing questions, and utilizing feedback from previous engagements. Emphasize your customer-focused approach and adaptability in tailoring solutions.

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Describe a time you had to adapt quickly to changing client requirements.

Offer a specific example where you successfully accommodated changing requirements, detailing your analytical skills, problem-solving approach, and how you ensured the client was satisfied with the outcome.

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How do you stay informed about trends in the retail industry?

Discuss your strategies for keeping up-to-date with retail trends, such as attending webinars, reading industry publications, and participating in professional networks. This shows your commitment to continuous learning and understanding of the market.

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What are your key considerations when onboarding a new client?

Share the steps you prioritize during onboarding, including setting clear expectations, providing comprehensive training, and ensuring timely follow-ups. Highlight your focus on fostering a strong relationship from the start.

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How do you handle feedback from clients after product demonstrations?

Illustrate your proactive approach to soliciting and incorporating client feedback into future demonstrations. Discuss the importance of feedback in improving your presentations and product understanding.

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Can you give an example of how you've contributed to product development?

Provide a specific instance where your input as a Solution Consultant led to changes in product functionality or messaging, showcasing your analytical skills and ability to align team efforts with client feedback.

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How do you ensure customer success post-implementation?

Discuss strategies you’ve used to ensure client success by staying in contact, providing ongoing support, and measuring client satisfaction. Mention how you use data to inform your decisions and anticipate potential challenges.

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Full-time, hybrid
DATE POSTED
April 3, 2025

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