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Resource & Planning Operations Manager

Company Description

We’re Entain. Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 25 well-known brands and over 24,000 people, but we all play for the same team. When we win, we win together.


Our vision is to be the world leader in betting, gaming and interactive entertainment by bringing moments of excitement into people’s lives. We will achieve this through our focus on sustainability and growth, driving change in the fast-paced world of entertainment. 

Job Description

As a Resource Operations Manager, you will play a critical role in driving operational efficiency and strategic resource planning across our product development, engineering, and technology teams. Working within the Planning & Resource team, you’ll support the effective allocation, governance, and optimisation of resources to ensure alignment with business priorities and delivery timelines.

Reporting to the Senior Manager, Planning & Resource, you will lead initiatives to improve workforce planning, streamline processes, and support the achievement of business objectives through robust, data-informed decision making.

You'll be joining a small, high-performing team with a wide remit and ambitious goals. This role is ideal for someone who is detail-oriented, solutions-focused, and thrives in a fast-paced, collaborative environment.

 Are you looking for an opportunity to add true value to a team? 

Key responsibilities

  • Maintain an accurate data set to reflect who all our P&T resource are and where they are aligned to ensure one single source of the truth
  • Collaborate with key teams that feed into the data set to ensure a high level of data integrity which will drive data driven decisions throughout P&T
  • Partner with our TA, Finance and HR teams to oversee the governance of vacancy approval to ensure it adheres to our audit requirements  
  • Work closely with our selected key 3rd parties to effectively manage contingent labour requests

Qualifications

Essential

  • Intermediate excel skills, ability to write formulas and produce pivot tables is essential
  • Experience in working with a large, continually changing data set
  • Strong attention to detail and organisational skills
  • Proven experience of effectively managing stakeholders of all levels
  • Proven experience of governance and process management
  • Comfortable in delivering collaborative meetings
  • Ability to manage multiple priorities in a fast-paced environment

Desired

  • Experience of using resource planning tools and software

Additional Information

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning.

Depending on your role and location, you can expect to receive benefits like

  • Generous group bonus scheme
  • Hybrid working – 2 days in the office per week from either our Manchester or Leeds office
  • Private medical insurance 
  • Pension scheme – matched to 6% 
  • Ability to buy and sell holiday 
  • Free subscription to wellbeing app Unmind 
  • Additional “It’s Your Game” day off to use at either Christmas or New Year 
  • Entain & Enhance days – 2 paid days off to focus on your professional or personal development 
  • Share save scheme 
  • Paid subscription to LinkedIn Learning 

And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. 

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

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Average salary estimate

$55000 / YEARLY (est.)
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$50000K
$60000K

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What You Should Know About Resource & Planning Operations Manager, Entain

At Entain, we are looking for a Resource & Planning Operations Manager to join our innovative team in Marble St, Manchester. In this pivotal role, you will be the architect of operational efficiency and resource planning for our product development, engineering, and technology teams. As part of the dynamic Planning & Resource team, your mission is to ensure the effective allocation and optimization of resources, aligning them seamlessly with our business goals and delivery timelines. You’ll report directly to the Senior Manager, Planning & Resource, and spearhead initiatives that enhance workforce planning and streamline our processes. If you thrive in fast-paced environments and are detail-oriented with a knack for solutions, this role might be a perfect fit for you. Your responsibilities will include maintaining precise data sets for resource allocation, collaborating with key teams to ensure impeccable data integrity, and partnering with our TA, Finance, and HR teams to oversee vacancy approvals. With a strong emphasis on governance and stakeholder management, you’ll be at the forefront of driving impactful, data-informed decisions. Our small, collaborative team is focused on high performance, making this an exciting opportunity to significantly contribute to our operations while enjoying competitive benefits, including hybrid working arrangements. If adding true value to a team excites you, we want to hear from you!

Frequently Asked Questions (FAQs) for Resource & Planning Operations Manager Role at Entain
What are the responsibilities of a Resource & Planning Operations Manager at Entain?

The Resource & Planning Operations Manager at Entain plays a key role in driving operational efficiency by overseeing resource allocation and optimization within our product development and engineering teams. Core responsibilities include maintaining accurate data for resource alignment, ensuring data integrity, managing stakeholder relationships, and partnering with teams like TA, Finance, and HR to govern vacancy approvals in compliance with audit requirements.

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What qualifications are required for the Resource & Planning Operations Manager position at Entain?

Candidates applying for the Resource & Planning Operations Manager position at Entain should possess intermediate Excel skills, experience managing large data sets, and a strong attention to detail. Proven governance and process management experience is essential, as well as the ability to handle multiple priorities in a fast-paced environment. Familiarity with resource planning tools is a plus.

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How does Entain support the professional development of Resource & Planning Operations Managers?

At Entain, we are committed to the continuous professional development of our employees, including those in the Resource & Planning Operations Manager role. Our benefits include dedicated days off for personal development, access to a paid LinkedIn Learning subscription, and our unique 'Entain & Enhance’ days, designed to empower you to enrich your skills and knowledge.

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What is the company culture like for a Resource & Planning Operations Manager at Entain?

The culture at Entain is inclusive and collaborative, fostering a positive environment where every team member is celebrated for their individuality. As a Resource & Planning Operations Manager, you'll be part of a close-knit, high-performing team, where contributions are recognized, and innovation is encouraged, making it an exciting workplace for driven professionals.

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What hybrid working options are available for the Resource & Planning Operations Manager at Entain?

Entain offers a flexible hybrid working model for the Resource & Planning Operations Manager role, allowing employees to work from the office two days a week from either our Manchester or Leeds locations. This setup promotes a healthy work-life balance while enabling collaboration with colleagues in person.

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Common Interview Questions for Resource & Planning Operations Manager
How do you ensure data integrity when managing resource data sets?

To ensure data integrity, I regularly collaborate with key teams to cross-check information and establish a consistent method for maintaining and updating data. Implementing checks and balances, and conducting periodic audits helps in keeping data reliable, which supports better decision-making.

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Can you give an example of how you’ve effectively managed stakeholders at different levels?

In my previous role, I held regular updates for stakeholders, tailoring my communication style based on their needs. For example, I provided detailed insights for executive management while offering more granular data to project teams. This ensured alignment across the board and maintained engagement.

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Describe a time when you improved a process related to resource planning.

In my last position, I streamlined our resource allocation process by developing an automated dashboard that provided real-time insights into resource availability. This reduced manual tracking time and allowed for quicker decision-making, ultimately improving project delivery timelines.

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What tools or software have you used for resource management?

I have used various resource planning tools such as Microsoft Project and Asana, along with advanced Excel functionalities for data analysis. My experience with these tools has allowed me to efficiently manage resources and track project progress effectively.

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How do you handle competing priorities in a fast-paced environment?

I prioritize competing tasks by assessing their urgency and impact on business objectives. Using project management methodologies like Agile allows me to remain adaptable, enabling me to adjust plans as needed while ensuring that all key tasks are completed on time.

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What strategies do you employ to enhance team collaboration?

I encourage open communication and regular brainstorming sessions, where every team member is empowered to share ideas and solutions. Fostering an environment that values feedback helps in building trust and ensures that collaboration results in impactful outcomes.

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How do you assess the effectiveness of a resource allocation decision?

I assess effectiveness by reviewing key performance indicators post-implementation and soliciting feedback from team members. Analyzing project outcomes against the allocated resources helps in determining if adjustments are needed for future planning.

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What experience do you have with governance in resource management?

In my previous roles, I established governance frameworks that outlined clear approval processes for resource allocation. This involved creating workflows that ensured compliance with audit requirements, helping maintain transparency and accountability throughout the management process.

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How do you ensure alignment between resource planning and business objectives?

Aligning resource planning with business objectives requires constant communication with stakeholders to understand strategic goals. I utilize data analytics to forecast needs and ensure that resource allocation decisions directly support our overarching business aims.

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What role do you think a Resource & Planning Operations Manager plays in a company's success?

A Resource & Planning Operations Manager is pivotal in driving operational efficiency and strategic alignment across teams. By ensuring that the right resources are allocated effectively, we can enhance productivity and support innovation, directly impacting the organization’s overall success.

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Full-time, hybrid
DATE POSTED
April 12, 2025

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