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Social Media Executive (m/f/d)

Company Description

We’re Entain. Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 30+ well-known brands and over 29,000 people, but we all play for the same team. When we win, we win together. 

Our vision is to be the world number one in betting, gaming and interactive entertainment by bringing moments of excitement into people’s lives. We will achieve this through our focus on sustainability and growth, driving change in the fast-paced world of entertainment. 

We are an in-house creative agency responsible for bringing all communications and marketing briefs to life, through creating and producing innovative content that increases business performance across Entain brands. We deliver campaigns spanning multiple media touchpoints, including CRM, performance marketing, tv and social. 

Job Description

We are looking for a German speaking Social Media Manager to join our brand new social team, working across our BWIN brand for the DACH market. As our Social Media Manager you will be responsible for creating cut through engaging content that fans love, across our social channels on both Social according to the already defined social media strategy. You will be in charge of our social media activities, enhacing our brand presence, and driving customer acquisition and retention through strategic social media initiatives.

This is a brand new role, in a brand new team so there is a genuine opportunity to put your own mark on this role and our BWIN brand in this local market. Although you will have the support of the Head of Social, we are looking for a self-starter, who can hit the ground running and help us create some epic social content that will engage our popular customer base. 

Day to day you will be involved in the following:

  • Strategy Implementation through social content that increases brand awareness, engagement and conversion rates for our brands.
  • Leading and creating engaging social content across our social channels. Capturing live audio-visual content on-the-ground from sport arenas across Germany and/or Austria
  • Develop a content calendar to ensure a consistent and cohesive brand voice and messaging.
  • Plan and execute creative and effective social media campaigns, Including contests, promotions and partnerships.
  • Foster and manage a vibrant online community by actively engaging with followers, responding to comments and messages and encouraging user generated content.
  • Monitor social media channels for trends, feedback, and opportunities of engagement. 
  • Collaboration with third party agencies on major integrated campaigns
  • Collaborate with influencers, partners and Industry stakeholders to amplify our social media presence
  • Analyse social media performance data to Identify trends, Insights and areas of improvement.
  • Proactively monitoring and evaluating content – around key events, conversations, sentiment and insights
  • Testing and optimising as the community develops – measuring and learning as you go
  • Contributing to weekly editorial meetings – ideating engaging social content initiatives around key events
  • Collaborating with marketeers and designers – understanding the work is shaped by a diverse range of skillsets
  • Continuosly explore new social media platforms and technologies to keep the brand at the forefront of digital inovation
  • Activating premium brand partnerships & sponsorships.
  • Travel to the regions to inspire and collaborate with marketing and creative teams
  • Some international travel will be needed as part of this role

Qualifications

Essential

  • Being fluent in English and German (written & verbal) is critical for this role, either native or C1 certified. 
  • Strong experience as a Social Media Manager previously 
  • Having a keen interest or knowledge in football, major sports or gaming would be a major plus for this role. You will create social content for your sports and gaming customers/ followers, so this genuine interest will be a huge bonus you can bring to the role! 
  • Experience in growing social media communities
  • Content creation across different social channels
  • Experience innovating creative social campaigns that increases audience engagement
  • An ability to interpret social analytics, key performance indicators and judge performance
  • The flexibility to balance multiple work streams and projects at one time
  • Some experience editing and filming content
  • Excellent written and verbal communication skills

Desirable

  • Experience working within multiple markets  
  • Experience working on brands in a regulated sector 

Additional Information

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in Austria, you can expect to receive great benefits like:

  • Min salary starting from €32,000
  • Group bonus scheme
  • Hybrid working – 2 days in the office
  • Life assurance – 2x Annual Salary
  • Ability to buy holiday
  • Free subscription to wellbeing app Unmind
  • Additional “It’s Your Game” day off to use at either Christmas or New Year
  • Entain & Enhance days – 2 paid days off to focus on your professional or personal development
  • Share save scheme
  • Team Spirit - events (e.g. Action Day, Roof-top BBQ party), team building (e.g. EOY Party), sports activities (e.g. tennis, yoga, football) and pro-bono activities

And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. 

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. 

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What You Should Know About Social Media Executive (m/f/d), Entain

Welcome to Entain! We’re on the lookout for a dynamic Social Media Executive (m/f/d) to add to our fresh social team at our vibrant Berlin office, based at Unter den Linden 40. If you have a passion for social media and a knack for creating engaging content, then our BWIN brand needs you! In this exciting new role, you'll be tasked with implementing a social media strategy that drives brand awareness and customer engagement across our channels in the DACH market. You’ll dive into your creativity as you develop a content calendar and craft eye-catching posts that resonate with our audience. From capturing live content during sports events in Germany and Austria to strategizing contests and partnerships, there’s so much variety in this role! Plus, you’ll not just be creating; you’ll also be analyzing performance data to find new opportunities and trends which means your insights will truly shape our social presence. Engaging with our online community and collaborating with partners and influencers will be key parts of your mission here. Perhaps you’re a football fan or have a gaming background—this could be your secret weapon to connect with our audience. We value self-starters, so if you can hit the ground running and want to make your mark in the fast-paced world of social media, we would love to hear from you. Join us at Entain, where we work together and celebrate our wins!

Frequently Asked Questions (FAQs) for Social Media Executive (m/f/d) Role at Entain
What are the main responsibilities of a Social Media Executive at Entain?

As a Social Media Executive at Entain, your primary responsibilities include creating engaging content for our social channels, implementing the social media strategy for the BWIN brand, and increasing brand awareness and engagement. You'll also capture live content from sports events, develop a content calendar, plan and execute social media campaigns, and analyze performance data to optimize our strategies.

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What qualifications do I need to apply for the Social Media Executive position at Entain?

To apply for the Social Media Executive role at Entain, you should be fluent in English and German, with strong experience in social media management. A keen interest in sports or gaming is beneficial, and you should demonstrate expertise in content creation and community growth, alongside the ability to analyze social media metrics effectively.

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How does Entain support the growth of a Social Media Executive's career?

At Entain, we believe in fostering talent and providing opportunities for professional development. As a Social Media Executive, you'll have access to structured development days, mentoring, and opportunities to collaborate with other marketing professionals. We also encourage continuous learning through our 'Entain & Enhance' days, designed to help you grow personally and professionally.

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Is experience in a regulated sector beneficial for the Social Media Executive role at Entain?

Yes, having experience in a regulated sector can be beneficial when applying for the Social Media Executive position at Entain. Understanding the nuances of marketing in a regulated environment can enhance your ability to create compliant social media content and effectively navigate the landscape while driving audience engagement.

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What type of social media campaigns will I create at Entain?

As a Social Media Executive at Entain, you will create various social media campaigns such as contests, promotions, and strategic partnerships, all aimed at enhancing brand presence and engagement. You will have the opportunity to innovate and test creative concepts that amplify our BWIN brand across different platforms.

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Common Interview Questions for Social Media Executive (m/f/d)
How do you approach content creation for different social media platforms as a Social Media Executive?

When creating content for different social media platforms, I adapt my messaging and formats to align with the unique audience and features of each platform. This involves understanding what content performs best on each channel, focusing on visual appeal for Instagram, concise messaging for Twitter, or interactive posts for Facebook, ensuring consistent brand voice while engaging different user bases effectively.

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Can you describe your experience with community management in social media?

Community management is crucial for fostering engagement. My experience includes actively responding to follower comments and messages, creating polls or asking questions to encourage interaction, and building user-generated content initiatives. I believe in establishing a two-way conversation that allows followers to feel valued and connected to the brand.

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What strategies do you use to analyze social media performance?

To analyze social media performance, I utilize analytics tools to track Key Performance Indicators, such as engagement rates, reach, and follower growth. I evaluate content performance by assessing which posts resonate most with our audience and adjust our strategy based on findings. Regularly reviewing trends also helps inform future campaigns.

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How do you stay updated on social media trends and changes?

I stay updated on social media trends by following industry-leading blogs, joining webinars, participating in relevant online communities, and networking with fellow professionals. Additionally, I test new features and trends personally to gain insight into their effectiveness before utilizing them in our marketing strategies.

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Describe a successful social media campaign you've led and what made it successful.

A successful campaign I led involved a themed contest that encouraged users to share their best moments using our products. We used creative graphics and engaging messaging, promoted it across various platforms, and collaborated with influencers. The key to its success was not just creativity but also strategic timing and active engagement, which resulted in a significant increase in user-generated content and brand visibility.

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What role does user-generated content play in your social media strategy?

User-generated content is vital in my social media strategy as it fosters community engagement and builds trust with potential customers. I encourage followers to share their own experiences and feature this content on our channels, showing appreciation and creating authenticity in our brand messaging.

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How do you handle negative comments or feedback on social media?

Handling negative comments requires a calm, constructive approach. I respond promptly to acknowledge the issue, thank the user for their feedback, and offer a solution whenever possible. This not only helps in resolving the concern but also showcases our commitment to customer satisfaction.

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What innovative content ideas do you bring for engaging a sports audience?

I bring ideas focused on live event coverage, behind-the-scenes footage, fan polls, or interactive Q&A sessions with athletes. Engaging large sports audiences requires real-time connectivity and creative trends like memes or challenges that capture the excitement and passion surrounding sporting events.

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Illustrate your experience collaborating with influencers.

I have worked with various influencers to amplify brand reach through sponsored posts, events, and live sessions. It’s crucial to align with influencers whose values resonate with our brand and audience. I ensure these partnerships are mutually beneficial, creating authentic content that engages their followers while promoting our message effectively.

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What goals do you set for your social media campaigns and how do you measure success?

I set specific, measurable goals for each campaign, such as increasing engagement by a certain percentage or gaining a specific number of followers. Success is measured through analytics, tracking progress against these goals. Regular reviews and performance comparisons help refine strategies for future campaigns.

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Full-time, hybrid
DATE POSTED
January 10, 2025

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