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SEM Manager

About Equip 

Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health.

Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture.  Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.

About the Role

The SEM Manager will play a key role in helping get more patients and families to the virtual doors of Equip by overseeing the health and growth of Equip’s paid search marketing (SEM) in its entirety.  They will be responsible for conducting research and testing of the channel, as well as analyzing and reporting out on performance. The SEM Manager must have a strong background in SEM, demonstrated analytical skills, and an ability to balance competing priorities. 

Responsibilities

  • Collaborate with Growth Marketing leadership on the overarching strategy for all of paid search marketing at Equip. 

  • Drive conversions through SEM while balancing volume, quality, efficiency, and pacing of campaigns – keeping performance in line with growth marketing goals.

  • Launch, monitor, and optimize campaigns to improve performance, including through keyword management, ad copy adjustments, bidding strategy optimization, etc.

  • Identify opportunities for growth & performance by leveraging data and collaborating with cross-functional stakeholders like brand, programs, lifecycle, etc. 

  • Create, execute, and report out on an A/B testing roadmap that ladders up into strategic growth marketing focus areas.

  • Conduct in-depth keyword research to identify new opportunities and refine existing keyword strategies with support from the content team.

  • Explore new search channels as appropriate.

  • Manage all SEM related data dashboards.

  • Synthesize platform and internal data to help identify trends, determine areas of opportunity, and inform channel strategy.

  • Prepare and present performance reports to stakeholders, highlighting key metrics, trends, and action plans.

  • Share key audience and industry insights with cross-functional stakeholders, including the brand and product teams.

  • Perform other duties as assigned. 

Qualifications

  • Bachelor's degree in Marketing or a related discipline.3+ years of professional experience in overseeing paid search and PMax campaigns.

  • Strong knowledge of SEM platforms and tools, including Google Ads, Microsoft Ads, Google Analytics, and other relevant tools.

  • Demonstrated experience in connecting performance marketing with larger company/organizational goals.

  • Strong analytical skills.

  • Experience in healthcare sector preferred.

  • Experience working at a high growth startup preferred. Some SQL knowledge preferred.

Benefits

Time Off: 

  • Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays.

Medical Benefits: 

  • Competitive Medical, Dental, Vision, Life, and AD&D insurance.

  • Equip pays for a significant percentage of benefits premiums for individuals and families.

  • Maven, a company paid reproductive and family care benefit for all employees. 

  • Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more! 

Other Benefits

Work From Home Additional Perks: 

  • $50/month stipend added directly to an employee’s paycheck to cover home internet expenses. 

  • One-time work from home stipend of up to $500.

Physical Demands 

Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. 

At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of  members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip.

As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law. 

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About SEM Manager, Equip Health

Equip is on the lookout for a talented SEM Manager to join our mission-driven team in making evidence-based eating disorder treatments accessible to all. You’d be stepping into a pivotal role where you’ll oversee the health and growth of our paid search marketing efforts, with the ultimate goal of connecting more patients and families to the virtual resources we offer. We're proud to have assembled a passionate team dedicated to lasting recovery and positive change, which you'll be a part of! As an SEM Manager at Equip, you’ll collaborate with Growth Marketing leadership to shape strategies that drive conversions while maintaining the highest standards of quality and efficiency. Your expert analytical skills will come to life as you launch and optimize campaigns, conduct keyword research, and monitor performance metrics. By leveraging data and working closely with cross-functional teams, you will identify new opportunities for growth and develop innovative testing roadmaps. With a competitive benefits package that includes flexible PTO, comprehensive health coverage, and a warm, supportive work environment, Equip is an exceptional place to advance your career while making a meaningful impact in the healthcare sector. If this sounds like the role for you, apply today and join us in empowering individuals to achieve their best selves!

Frequently Asked Questions (FAQs) for SEM Manager Role at Equip Health
What responsibilities does the SEM Manager have at Equip?

The SEM Manager at Equip is responsible for overseeing all aspects of paid search marketing. This includes launching, monitoring, and optimizing campaigns, driving conversions through effective keyword management, and collaborating with Growth Marketing leadership to align strategies with overall company goals. They will also conduct in-depth research for opportunities, manage data dashboards, and prepare reports to keep stakeholders informed.

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What qualifications are required for the SEM Manager position at Equip?

Candidates for the SEM Manager role at Equip should possess a Bachelor’s degree in Marketing or a related discipline along with at least 3 years of professional experience in managing paid search and PMax campaigns. A strong knowledge of SEM platforms like Google Ads and Microsoft Ads, along with proven analytical skills, is essential. Experience in the healthcare sector and familiarity with high-growth startups are preferred.

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How does Equip support employee work-life balance as an SEM Manager?

Equip emphasizes work-life balance for all employees, including the SEM Manager. We offer a flexible PTO policy suggesting 3-5 weeks of time off per year plus 11 paid company holidays. This flexibility supports our team in taking the necessary time to recharge and focus on personal well-being.

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What type of benefits can the SEM Manager expect at Equip?

The SEM Manager at Equip can expect a comprehensive benefits package that includes competitive medical, dental, and vision insurance, a company-paid reproductive and family care benefit, and a robust Employee Assistance Program for mental health and legal support. Additional perks include stipends for home internet expenses and a one-time work-from-home stipend.

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What is the company culture like at Equip for the SEM Manager role?

At Equip, the culture is built on a foundation of diversity, equity, inclusion, and belonging. As a fully virtual company, we foster a passionate and engaged team known as Equipsters who are dedicated to supporting each other and our mission. The SEM Manager will thrive in an environment that values diverse voices and perspectives, enhancing collaboration across all levels.

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Common Interview Questions for SEM Manager
How do you approach managing SEM campaigns to drive conversions?

When managing SEM campaigns, I focus on a combination of data analysis and strategic optimization. I start by thoroughly researching keywords that align with our target audience, then create compelling ad copy that meets their needs. Regular monitoring and A/B testing help optimize performance, ensuring campaigns run efficiently while maintaining a clear focus on conversion rates.

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Can you explain your experience with keyword research?

Keyword research is a critical element of SEM success. In my previous roles, I utilized tools like Google Keyword Planner to identify high-performing keywords and long-tail variations. I regularly analyze voluminous performance data to refine keyword strategies and adjust bids to enhance campaign effectiveness.

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What tools do you use to measure the performance of SEM campaigns?

I heavily rely on Google Ads, Google Analytics, and other relevant SEM tools to monitor performance metrics. These platforms allow me to gather insights on click-through rates, conversion rates, and audience behavior, enabling me to make data-driven decisions to optimize our campaigns further.

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How do you ensure alignment between SEM strategies and broader marketing goals?

To ensure alignment, I actively engage with the Growth Marketing team and participate in strategy sessions. By understanding our overarching marketing objectives, I can tailor SEM initiatives to support targeted company goals, driving traffic while enhancing brand awareness and conversions across all marketing channels.

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What is your experience with A/B testing in SEM?

A/B testing is a powerful tool in my SEM toolkit. I routinely run tests on ad copy variations, landing page designs, and bidding strategies to determine what resonates best with our target audience. This data-driven approach has consistently helped improve campaign performance and maximize our return on investment.

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How do you balance quality and volume in SEM campaigns?

Balancing quality and volume requires a keen eye on performance metrics and strategic goal setting. I prioritize targeted keywords that not only attract high traffic but also align with conversions. Regular optimization helps ensure we’re not sacrificing quality for higher volumes, thus maintaining campaign integrity.

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Can you describe a successful SEM campaign you managed in the past?

In a previous role, I managed a SEM campaign for a product launch that exceeded our initial KPIs by 30%. I utilized a combination of targeted keywords, A/B testing on ad copy, and strategic bid adjustments, which allowed us to reach a broad audience while maximizing our conversion rate effectively.

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What strategies do you use to generate insights from SEM performance data?

I focus on synthesizing both platform data and internal metrics to recognize trends. By using tools like dashboards and reports, I highlight key metrics that showcase campaign performance, assisting in identifying areas for optimization and informing future SEM strategies.

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How do you stay updated on SEM trends and best practices?

I dedicate time to industry blogs, webinars, and online courses to continuously enhance my SEM skills. Networking with other marketing professionals and attending digital marketing conferences also keeps me informed of evolving trends and best practices to implement in my campaigns.

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What steps do you take if a SEM campaign is underperforming?

If a SEM campaign isn’t meeting expectations, I first conduct a thorough analysis of all aspects—keywords, ad copy, and targeting. Based on insights, I identify potential adjustments, such as enhancing ad relevance or revising keyword strategies. A/B testing different elements often provides clarity on what changes can drive improved performance.

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