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Localization Manager

At EFG (ESL FACEIT Group) we create worlds beyond gameplay where players and fans become a community. We pride ourselves in having a corporate social responsibility which is that “IT’S NOT GG, UNTIL IT’S GG FOR ALL”. We are passionate about the culture we foster that ultimately helps to create and shape the world of esports, gaming tournaments, leagues, events and holistic ecosystems staged for our millions of players, fans and heroes.

At EFG, our product culture is at the heart of everything we do. So when it comes to building our team, we are looking for passionate people who serve the community by relentlessly focusing on our players and who love building experiences that delight millions of competitive gamers.

Want to Create Worlds Beyond Gameplay? Where players reach for the highest tier of competitive gaming; playing against the best in the ultimate online destination platform for players seeking serious and intense matches; finding like-minded players to form a team or community, and learning from the best as they grind every day for their personal best.

As a Localization Manager for our Digital Platform, you will work with multiple development teams in various stages of their product lifecycle, working alongside design, engineering, product and marketing, to build the best experience for our players, viewers, and fans across the world.

We are looking for an experienced Localization Manager, who is highly customer-focused, collaborative, and has a real bias for action; who has a consistent track record of taking end-to-end ownership and successfully delivering results in a fast-paced and technical environment; who’s comfortable creating and deploying new processes and ways of working; And who continuously strives to improve quality from our translation partners.

WHAT WILL YOU DO IN THIS ROLE?

  • Collaborating with over 16 technical product teams with daily deployments to ensure that our users across 10+ languages have a best-in-class experience.
  • Building our international localization strategy, considering the short-term and long-term growth targets, and recommending new markets and/or content.
  • Identify opportunities for process improvements, adopting best practices, and educating others on how to internationalize their products.
  • Assess and manage our translation partners to ensure that we are able to deliver high standards, fast-pace, and continuous improvements.
  • Develop the glossaries and style guides for our tone of voice for in-app translations and marketing content.
  • Define and measure key metrics around quality, efficiency and spend; always striving for continuous improvement.

  • Extensive Localization Management experience for a technical consumer product, building scalable solutions and processes from scratch.
  • Proactive and organized in managing continuous internal requests from product and marketing then managing outsourcing partners to deliver on time and to the highest quality.
  • Exceptional verbal and written communication skills, with the ability to manage and influence stakeholders and partners at all levels.
  • Experience in revamping processes and workflows that allow for continuous localization with ongoing improvement in agile environments.
  • Accustomed to financial planning, inc. forecasting and tracking of actuals against annual budgets.
  • Proficient knowledge of tools such as Jira, Figma, Crowdin, GitHub
  • A passion for gaming and esports and a desire to innovate within a growing industry.

About us:

We value Diversity, Equality, and Inclusion and we aspire to be the single destination for all competitive gamers around the world; we know the best teams are made up of the most diverse and talented people. We pride ourselves on bucking the trend against the usual attitudes of the games industry and hiring the best talent, regardless of background or identity. Check out our company values here.

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What You Should Know About Localization Manager, ESL FACEIT GROUP

Are you a passionate Localization Manager looking to make your mark in the gaming industry? At EFG (ESL FACEIT Group), we craft worlds beyond gameplay, uniting players and fans in an inclusive community. Our mission revolves around social responsibility and ensuring that 'IT’S NOT GG, UNTIL IT’S GG FOR ALL.' In this exciting role, you'll collaborate with over 16 technical product teams, working to enhance user experiences across 10+ languages. Imagine strategizing for our international localization efforts while optimizing processes to improve quality with our translation partners! You'll be responsible for shaping the way our in-app translations and marketing content resonate across different cultures. This is your chance to shine in a collaborative environment where you can implement new strategies, manage relationships with stakeholders, and deliver results that matter. If you have a track record in Localization Management for technical consumer products and possess excellent communication skills, we want to hear from you! Join us as we innovate within esports and gaming, creating unforgettable experiences for millions of competitive gamers worldwide. Here at EFG, we value diversity and are eager to add talented individuals to our dynamic team. Let's build something amazing together!

Frequently Asked Questions (FAQs) for Localization Manager Role at ESL FACEIT GROUP
What are the responsibilities of a Localization Manager at EFG?

As a Localization Manager at EFG, you will be responsible for collaborating with multiple technical product teams to ensure a top-notch user experience across a diverse range of languages. This includes developing localization strategies, managing translation partners, and creating glossaries and style guides for in-app and marketing content, all while aiming for continuous improvement in quality and efficiency.

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What qualifications do I need to become a Localization Manager at EFG?

To succeed as a Localization Manager at EFG, you should have extensive experience in Localization Management for technical consumer products. Proficiency with tools such as Jira, Figma, Crowdin, and GitHub is essential. Additionally, strong communication skills, the ability to manage stakeholders, and a passion for the gaming and esports industry will set you apart.

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How does EFG approach international localization opportunities?

EFG takes a proactive approach to international localization by identifying new markets and content opportunities. As a Localization Manager, you will help build strategies that align with both short-term and long-term growth targets, ensuring our products resonate well in different cultural contexts.

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What is the importance of translation partners for a Localization Manager at EFG?

Translation partners are crucial for a Localization Manager at EFG as they ensure that all content meets high-quality standards and is delivered efficiently. You will be responsible for assessing and managing these partners to secure top-notch localization services that enhance our players' experiences.

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How does EFG measure success in localization efforts?

At EFG, success in localization efforts is measured through key metrics around quality, efficiency, and spending. As a Localization Manager, you will develop and define these metrics while striving for continuous improvements to create the best possible experiences for our users.

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Common Interview Questions for Localization Manager
Can you describe your experience with managing localization strategies?

In your answer, focus on your previous roles and the specific strategies you implemented that led to measurable improvements in localization processes, showcasing your ability to adapt and innovate in fast-paced environments.

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How do you prioritize tasks in managing multiple localization projects?

Discuss your method for prioritization, such as using project management tools or frameworks, ensuring you address urgent tasks while keeping long-term goals in mind. Highlight your organizational skills and ability to handle rush requests.

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What tools are you familiar with in the localization process?

Mention your experience with popular localization tools like Jira, Figma, Crowdin, and GitHub, explaining how you've used them to enhance workflow efficiency and collaborate effectively with cross-functional teams.

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What are some challenges you've faced in localization, and how did you overcome them?

Describe specific challenges, such as cultural nuances or project delays, and focus on the solutions you implemented, emphasizing your problem-solving skills and adaptability in challenging situations.

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How do you ensure quality and consistency across translated content?

Talk about your experience developing style guides and glossaries, as well as your methods for reviewing translated materials to maintain a consistent voice and quality across all content.

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Can you give an example of how you improved a localization process?

Share a specific example where you identified an inefficiency in a workflow, introduced new practices or tools, and the positive impact it had on project timelines and localization quality.

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How do you foster collaboration within cross-functional teams?

Discuss strategies to build strong relationships with stakeholders, such as regular meetings, transparent communication, and collaborative project management, ensuring alignment on localization goals.

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What is your experience with budget management for localization projects?

Explain your experience in financial planning, discussing how you've tracked expenses, forecasted budgets, and ensured that localization projects remained financially viable while also meeting quality standards.

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How would you educate a team on internationalizing their products?

Outline a structured approach to training teams, including workshops, documentation, and ongoing support, to help them understand best practices for localization and creating culturally relevant content.

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Why do you want to work as a Localization Manager at EFG?

Express your passion for gaming, esports, and community building, emphasizing how EFG's mission aligns with your values and your desire to contribute to a company that prioritizes inclusivity and high-quality player experiences.

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Full-time, remote
DATE POSTED
March 28, 2025

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