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Solution Architect - job 1 of 2

Overview

As a Solution Architect, you will partner directly with customers to engage, create, and design proven and advanced ArcGIS enterprise system solutions through complex and diverse Professional Services engagement activities. You will be working closely with Esri customers, distributors, and partners in a hands-on capacity to design solutions that meet specific business and technical needs and make customers successful while evangelizing the utilization of GIS. In addition, you will participate in and be a leader within the Esri community as it relates to project approach and ArcGIS architecture-related topics.

ArcGIS provides contextual tools for mapping and spatial reasoning so users can explore data and share location-based insights. ArcGIS creates deeper understanding, allowing users to quickly see where things are happening and how information is connected.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Redlands, CA area for this position.

Responsibilities

  • Design and implement innovative and impactful ArcGIS platform-based strategies and solutions to meet unique and complex Professional Services customer requirements
  • Define business continuity for both on premise and cloud deployments following industry standards for security, governance, publication strategy and custom application architecture
  • Define best practices for deploying ArcGIS platform and design systems, including integration to non-Esri platforms, to meet business needs
  • Translate customer system requirements into software architecture and design specifications
  • Exercising excellent judgement, advise customers on innovative, effective, and creative solutions using Esri technology and content to help them make better decisions
  • Recommend relevant strategies, architectures, and solutions and work with customers to prepare Esri software implementation and migration strategies
  • Work closely and actively with Professional Services customers and partners to identify, design, and certify key GIS workflows for the ArcGIS enterprise platform and non-Esri platforms
  • Develop organizational level multi-year IT/GIS strategies to assist with technology change and budgetary planning
  • Act as a mentor and provide guidance to colleagues with less experience and other technical staff
  • Act as a lead, and empower the team by strategically leading all stages of the implementation process through mentoring, active coaching, review and aligning of budgets and portfolios, risk management and personnel management efforts

Requirements

  • 8+ years of professional experience in GIS platform architecture and solution design
  • Professional experience architecting, implementing, and administrating enterprise IT-GIS solutions/systems that leverage the ArcGIS enterprise platform (desktop, server, and online)
  • Hands-on experience with Esri Software
  • Demonstrated experience in platform architecture, solution design, project envisioning, planning, developing, and deployment
  • Experience with Oracle; Microsoft SQL, and/or other RDBMS and Windows, Linux, and/or other server environments
  • Programming and scripting experience with Python, JavaScript, and/or HTML5 (modern web frameworks)
  • Knowledge of integration of other enterprise systems (such as ERP, EAM, CRM, SCM)
  • Knowledge of geospatial and mapping concepts such as spatial analysis, map projections, and more
  • Experience with current technology implementation patterns including service-oriented architectures and cloud hybrid configurations
  • Ability to clearly communicate technical ideas to customers, executives, other technical staff or non-technical staff
  • Experience in leading and empowering team activities to include finances, budgets, personnel, and risk management
  • Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US.
  • Bachelor's in Computer Science, Mathematics, Geographic Information Systems (GIS) or related STEM field

Recommended Qualifications

  • Certification for AWS Certified Solution Architect or MCSE Cloud Platform and Infrastructure of equivalent
  • Master's in Computer Science, Mathematics, Geographic Information Systems (GIS) or related STEM field

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Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is
$104,000$177,840 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

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Average salary estimate

$140920 / YEARLY (est.)
min
max
$104000K
$177840K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Solution Architect, Esri

As a Solution Architect at Esri in Redlands, California, you’ll have the exciting opportunity to play a pivotal role in shaping the future of GIS technology. In this position, you’ll collaborate directly with customers to craft innovative and effective ArcGIS enterprise system solutions tailored to their unique business challenges. Your hands-on involvement will help customers not only understand the benefits of GIS but also see its transformative impact on their operations. Working closely with a diverse range of professionals—including customers, distributors, and partners—you’ll translate complex requirements into robust strategies and system designs. You'll be supported by the talented team within Esri's Professional Services division, where we thrive on pushing the limits of technology and delivering high-quality solutions worldwide. A key part of your role will include mentoring others, defining best practices, and leading all aspects of implementation. With responsibilities extending from ensuring business continuity to deploying complex applications, your expertise will be invaluable as you guide clients through their GIS journey. A solid background in GIS platform architecture and solution design is essential, along with a passion for leveraging modern technologies such as cloud computing to drive success. If you're ready to take on a leadership role that blends technical prowess with creativity, Esri is eager to welcome you to our team of innovators focused on making a positive global change through GIS!

Frequently Asked Questions (FAQs) for Solution Architect Role at Esri
What are the main responsibilities of a Solution Architect at Esri?

As a Solution Architect at Esri, your primary responsibilities will include designing and implementing advanced ArcGIS solutions tailored for our clients' unique needs. You will collaborate closely with customers to understand their requirements, translate them into actionable architecture designs, and ensure smooth deployments. Additionally, you'll mentor team members, advise on best practices, and lead implementation projects, making an impactful contribution to the success of our Professional Services division.

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What qualifications are needed for the Solution Architect position at Esri?

To qualify for the Solution Architect role at Esri, you should have at least 8 years of professional experience in GIS platform architecture and solution design. A Bachelor's degree in a relevant field such as Computer Science or Geographic Information Systems is essential, along with hands-on experience in architecting enterprise IT-GIS solutions. Familiarity with programming languages like Python and JavaScript, as well as experience with databases like Oracle or Microsoft SQL, will also enhance your candidacy.

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How does Esri support the ongoing development of a Solution Architect?

At Esri, we believe in fostering continuous growth and development for our employees. As a Solution Architect, you will have access to various learning opportunities, from professional development workshops to industry certifications. You'll also benefit from a supportive environment where you can mentor others and share your expertise, allowing for mutual growth within the team. Together, we strive to innovate and elevate GIS technology while enhancing your skill set.

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What is the working environment like for a Solution Architect at Esri?

The working environment for a Solution Architect at Esri is collaborative and dynamic. You'll engage closely with various stakeholders, including clients, technical staff, and management, in a hands-on capacity. Our culture emphasizes teamwork, innovation, and thought leadership, fostering an atmosphere where your ideas are valued and encouraged. Esri is also committed to diversity and inclusion, promoting a workplace where all voices can contribute to driving positive change.

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What is the base salary range for the Solution Architect position at Esri?

The base salary range for the Solution Architect position at Esri is estimated to be between $104,000 and $177,840 USD, depending on experience and qualifications. This range is one part of a comprehensive total rewards strategy that includes health benefits, retirement plans, and opportunities for professional growth, ensuring that our employees feel valued and supported.

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Common Interview Questions for Solution Architect
How do you approach designing an ArcGIS solution for a customer?

In designing an ArcGIS solution, I start by thoroughly understanding the customer's requirements and business objectives. I engage in collaborative discussions with stakeholders to gather insights and define their pain points. From there, I leverage my knowledge of ArcGIS capabilities, ensuring to align the technical aspects with their specific needs, and deliver a system architecture that not only solves their current challenges but also supports future scalability.

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Can you explain a time when you had to mentor a team member as a Solution Architect?

Certainly! I recall an instance where I mentored a junior developer who was struggling with a complex GIS project. I organized regular check-ins and provided her with hands-on assistance, explaining concepts like spatial analysis in GIS and best practices for deploying ArcGIS solutions. It was rewarding to see her gain confidence and ultimately excel in her role, which reinforced the importance of mentorship in our field.

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What are some best practices you follow when deploying GIS solutions?

Some best practices I adhere to include: defining clear scopes and objectives with stakeholders, performing thorough testing before full deployment, and documenting the architecture and workflows comprehensively. Additionally, I emphasize the need for post-deployment support and training for end-users to ensure they are comfortably using the new system, ultimately enhancing overall project success.

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How do you stay updated with the latest trends in GIS technology?

I stay updated by regularly attending industry conferences and webinars focused on GIS advancements, subscribing to relevant journals, and participating in professional networks. Engaging with Esri’s robust community also allows me to exchange ideas and learn from fellow professionals, ensuring that I remain informed and can implement cutting-edge solutions in my work.

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What is your experience with integrating non-Esri platforms with GIS systems?

I have hands-on experience integrating various non-Esri platforms, such as ERP and CRM systems, with GIS solutions. This involves working closely with APIs and middleware to create seamless data exchanges between platforms. I ensure that such integrations respect data governance and security protocols, which has led to successful implementations that enhance operational efficiency for clients.

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Describe a challenging project you led and how you overcame obstacles.

One challenging project involved migrating a large organization’s GIS systems to a cloud environment. The key obstacle was ensuring data integrity and security during migration. I developed a meticulous migration plan, including staged testing in a secure environment, which allowed us to identify and rectify issues in advance. Collaborating closely with both technical teams and end-users ensured a smooth transition and minimized downtime.

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How do you prioritize tasks and manage project timelines effectively?

I prioritize tasks based on their impact and urgency, often utilizing project management tools to visualize timelines. Regular communication with team members and stakeholders allows for adjusting deadlines as needed, ensuring that all tasks align with project goals. This organized approach helps maintain momentum and meet key milestones while ensuring quality outcomes.

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What programming languages are you proficient in, and how do they relate to your work as a Solution Architect?

I'm proficient in Python and JavaScript, which are essential for developing custom applications and automating tasks within the ArcGIS platform. My ability to create scripts enhances workflows and contributes to more efficient data processing. These languages are integral to building innovative solutions that meet customer needs, and I continually seek to expand my technical skills in this area.

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How do you handle customer feedback during a project?

Handling customer feedback is crucial for the successful delivery of any project. I adopt an open and collaborative approach, ensuring that clients feel valued and heard. Regularly scheduled feedback sessions help us identify any concerns early on, which allows us to make timely adjustments. This proactive communication builds trust and fosters a strong relationship, ultimately contributing to customer satisfaction.

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Why do you want to work as a Solution Architect for Esri?

I am passionate about transforming businesses through geospatial technology, and I believe that Esri is at the forefront of this innovation. The opportunity to work alongside experts in the field and contribute to meaningful projects aligns perfectly with my career goals. Moreover, Esri’s commitment to diversity and positive global change resonates with my personal values, making this role particularly appealing to me.

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Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. Since 1969, we have supported customers with geographic science and geospatial analytics, what we call The Science of Where®. We ...

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DATE POSTED
April 3, 2025

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