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Pharmaceutical Quality Program Supervisor

Company Description

The work we do at Eurofins matters, and so do our employees. At Eurofins, we put a focus on your professional growth. We provide our employees the ability to break into the biopharmaceutical industry and grow from the bottom up. We have the supportive teams and tools available to invest in you while also affording you work-life balance and a competitive benefits package.

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

If you’re looking for a rewarding career, apply with us today!  

Job Description

  • Work in a GMP-regulated environment to provide and assist in the implementation of quality-related activities.
  • Develop a comprehensive set of quality metrics aligned with organizational goals and industry standards. This involves collaborating with stakeholders to identify key performance indications (KPIs) and defining measurable objectives.
  • Collaborating with cross functional client Quality and other PSS site team.
  • Collecting data from various process areas, defect reports and performance metrics. Analyze the data to identify trends, patterns, and areas of improvement.
  • Generate regular investigation, training reports to provide visibility into quality performance. Manage quality improvement activities, meetings and other activities supporting the work of the departments.
  • Presenting and Communicate quality related metrics, trends, and insights to stakeholders at various level of the organization. Present findings in meetings, reviews, and reports to facilitate informed decision making.
  • Evaluate and managing resources and task- understanding department needs to evaluate resources needed by implementing the Capacity model system and cross-functional training.
  • Assist with other aspects of quality improvement including administrative and operational support as needed.
  • Drive continuous improvement efforts through monitoring/evaluation of site systems & processes aligned with GMP and FDA requirements. To ensure adherence with quality standards and best practices.
  • Evaluate the thoroughness and effectiveness of the training program. Foster a culture of quality awareness and continues improvement throughout the organization.
  • Provide oversight of systems to ensure compliance with internal policies, procedures, and guidelines.

QA Essential Duties and Responsibilities:

  • Applies GMP/GLP in all areas of responsibility, as appropriate
  • Demonstrates and promotes the company's vision
  • Regular attendance and punctuality
  • Ensure that the quality policy program is understood, implemented, and maintained at all levels of the organization; identify, prevent, or correct any departures from the quality system
  • Perform work for both routine and non-routine work as specified by separate and applicable technical job descriptions for individual
  • Develop and implement operational improvements
  • Supervise others in performing client’s service requirements
  • Coach, train, and develop others within the group with respect to their personal development and effective implementation of operational improvements
  • Coordinate workflow and perform daily monitoring to meet TAT
  • Conduct semiannual performance reviews, interview applicants, keep training records up to date for assigned employees, perform succession planning in preparation for growth
  • Confront and address problems, concerns, and performance issues
  • Coach and develop individuals and teams to maximize performance
  • Foster motivation and morale
  • Monitor and approve employees’ time worked through time-entry system
  • Support and promote company policies and procedures
  • Expand self-awareness and develop leadership skills as defined; attend applicable leadership training based on identified needs
  • Perform and/or assign other duties as requested to ensure the smooth operations of department

Qualifications

Education Requirements:

  • Preferred Masters or Minimum Bachelor’s degree in a Science / technical field such as Pharmacy, Biology, Chemistry or Engineering.

Basic Minimum Qualifications:

  • Minimum of five years’ experience in the pharmaceutical industry and/or FDA experience, Quality Assurance/Compliance. 
  • Professional leadership experience 
  • Strong knowledge of global regulatory and cGMP requirements, industry best-practices
  • Strong familiarity with production operations.
  • Strong leadership, project management, and technical writing.

Additional Information

  • Position is full-time, Monday-Friday, 8:00am-5:00pm. Candidates currently living within a commutable distance of  Rensselaer, NY are encouraged to apply. Excellent full-time benefits including comprehensive medical coverage, dental, and vision options.

  • Targeted Compensation: $75-90k
  • Excellent full-time benefits including comprehensive medical coverage, dental, and vision options
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays
  • Eligibility for potential yearly Bonus & Merit-Based Pay Increases

#LI-EB1

Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.

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Average salary estimate

$82500 / YEARLY (est.)
min
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$75000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Pharmaceutical Quality Program Supervisor, Eurofins

At Eurofins, we are committed to making a difference in the world through our analytical testing services, and we invite you to join our team as a Pharmaceutical Quality Program Supervisor in Rensselaer, NY! In this role, you will immerse yourself in a GMP-regulated environment, contributing to quality-related activities that ensure the safety and effectiveness of the biopharmaceutical products our clients rely on. You'll collaborate with cross-functional teams to develop and implement quality metrics that align with our organizational goals. By analyzing data from various process areas and performance metrics, you will help identify trends and areas for improvement within our operations. Your insights will be invaluable as you generate reports and communicate quality trends to stakeholders at all levels, facilitating informed decision-making processes. This position also emphasizes continuous improvement—monitoring and evaluating site systems and processes will be key to our adherence to GMP and FDA requirements. You’ll be responsible for fostering a culture of quality awareness throughout the organization, providing oversight of compliance with our internal policies and guidelines. If you have a passion for quality assurance, strong leadership skills, and a scientific background, we would love to see you apply. At Eurofins, we value your professional growth and work-life balance, ensuring that you have the tools and support you need to excel. Ready to take the next step in your career? Come be part of something impactful at Eurofins!

Frequently Asked Questions (FAQs) for Pharmaceutical Quality Program Supervisor Role at Eurofins
What are the main responsibilities of a Pharmaceutical Quality Program Supervisor at Eurofins?

As a Pharmaceutical Quality Program Supervisor at Eurofins, you'll play a crucial role in maintaining quality standards in a GMP-regulated environment. Your responsibilities will include developing quality metrics, analyzing performance data, and collaborating with various teams to identify areas for improvement. Moreover, you'll be involved in training, managing quality improvement initiatives, and communicating quality findings to stakeholders, thus enhancing decision-making processes across the organization.

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What qualifications are required for the Pharmaceutical Quality Program Supervisor position at Eurofins?

To be considered for the Pharmaceutical Quality Program Supervisor role at Eurofins, you should possess a Bachelor's degree in a relevant scientific field, such as Biology or Chemistry. Additionally, a minimum of five years of experience in the pharmaceutical industry or FDA regulatory compliance is essential, combined with strong leadership skills and project management abilities. Familiarity with global regulatory requirements and cGMP practices is highly valued.

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How does Eurofins support employee growth in the Pharmaceutical Quality Program Supervisor role?

Eurofins is dedicated to your professional development as a Pharmaceutical Quality Program Supervisor. We provide comprehensive training and support to help you advance in your career, along with leadership training tailored to your needs. This commitment to growth, combined with a competitive benefits package and work-life balance, sets the foundation for a rewarding career in the biopharmaceutical industry.

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What is the work environment like for a Pharmaceutical Quality Program Supervisor at Eurofins?

The work environment for a Pharmaceutical Quality Program Supervisor at Eurofins is dynamic and collaborative, set in a GMP-regulated facility. You'll work closely with cross-functional teams, contributing to meaningful quality improvement initiatives while driving compliance with industry standards. Our teams value open communication and continuous learning, creating a supportive atmosphere where innovation thrives.

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What career progression opportunities are available at Eurofins for a Pharmaceutical Quality Program Supervisor?

At Eurofins, a Pharmaceutical Quality Program Supervisor can explore various career progression opportunities within our extensive organization. With a focus on leadership development and cross-training, individuals are encouraged to advance to higher management positions or specialize in specific quality assurance areas, all while contributing to impactful projects in the biopharmaceutical industry.

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Common Interview Questions for Pharmaceutical Quality Program Supervisor
Can you describe your experience with GMP regulations in the pharmaceutical industry?

When preparing for this question, be ready to articulate specific examples of your work in GMP environments. Explain how you ensured adherence to quality standards and detail any processes you improved or implemented to enhance compliance. Highlight your knowledge of regulations and how you've supported audit readiness.

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What strategies do you use to develop and implement quality metrics?

For this question, demonstrate your analytical skills by explaining how you identify key performance indicators in collaboration with stakeholders. Discuss a methodical approach where you could present measurable objectives, share how data analysis plays a pivotal role in enhancing quality performance, and mention any software tools you utilize.

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How do you handle conflicts or performance issues within your team?

In answering this, share specific instances where you've effectively managed conflict while maintaining a positive team dynamic. Discuss your approach to communication, encouraging open dialogue and constructive feedback. Emphasize your commitment to fostering motivation and collaboration.

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Describe a time when you drove a quality improvement initiative.

Use this opportunity to narrate a successful quality improvement project you've led. Detail the challenges you faced, the actions taken, and the measurable outcomes achieved. Emphasize how this initiative benefitted not only the department but also aligned with overall organizational goals.

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What methods do you use to train team members on quality assurance practices?

Explain your training methodology—highlight interactive workshops or hands-on training sessions. Discuss how you assess understanding and competence, while mentioning any materials or platforms you use to ensure a thorough and engaging learning experience.

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How do you prioritize tasks in a fast-paced quality assurance environment?

Present your approach to time management and prioritization by providing an example of a high-pressure situation. Explain how you evaluate the urgency and impact of tasks, utilizing tools and strategies to maintain productivity while ensuring quality standards.

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What role do you believe communication plays in quality assurance?

Discuss the importance of clear communication in fostering a culture of quality. Share examples of how you’ve effectively communicated quality metrics and insights to stakeholders at various levels, ensuring that everyone is aligned and informed about quality objectives.

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Can you detail your experience with data analysis in quality performance?

Highlight your proficiency in collecting and analyzing data as it pertains to quality metrics. Provide examples of how you’ve used data to identify trends, make data-driven decisions, and implement quality improvement initiatives, thus showcasing the value of analytics in quality assurance.

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What has been your experience with cross-functional collaboration on quality projects?

Share instances where you successfully collaborated with different departments to improve quality outcomes. Emphasize your communication skills and ability to build relationships, fostering a team approach to problem-solving and ensuring quality is prioritized across functions.

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How do you ensure compliance with internal policies and procedures?

Describe your systematic approach to compliance, including regular audits and training sessions to reinforce policy adherence. Provide examples of how you’ve developed resources or checklists to support team awareness and understanding of compliance standards.

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