Upstream Pilot Supervisor

As an Upstream Pilot Supervisor at Eurofins PSS, your primary responsibilities include managing teams that perform cell culture runs, ensuring that all processes meet client expectations and timelines. You will need to lead hands-on efforts, assist in the technical transfer of processes, and maintain lab equipment while ensuring adherence to industry standards in both small-scale and pilot lab settings.

To qualify for the Upstream Pilot Supervisor position at Eurofins PSS, you should have a minimum of three years of experience in upstream labs, preferably with adherent cell lines such as CHO and HEK. A Bachelor's, Master's, or Ph.D. degree paired with relevant leadership experience is essential, along with proficiencies in Microsoft Suite and electronic lab notebooks (ELN).

At Eurofins PSS, an Upstream Pilot Supervisor can expect a clear path for professional development and career advancement. The company emphasizes mentoring and offers opportunities to get involved in innovative projects and committees, ensuring that your growth aligns with the overall success of the organization.

Eurofins PSS values your work/life balance as an essential aspect of employee satisfaction. As an Upstream Pilot Supervisor, you will typically work Monday to Friday from 8:00 a.m. to 5:00 p.m., with the flexibility to accommodate evening and weekend work as needed, promoting a healthy integration of personal and professional life.

Upstream Pilot Supervisors at Eurofins PSS enjoy a robust benefits package that includes comprehensive medical, dental, and vision coverage, life and disability insurance, a 401(k) plan with company matching, paid vacation, and holidays, as well as tuition reimbursement programs designed for continuous learning and growth.

When answering this question, focus on specific examples from your previous roles that demonstrate your technical expertise in managing cell culture processes. Highlight any experience you have with CHO and HEK cell lines, and discuss your understanding of key performance indicators (KPIs) in your work.

In your response, consider discussing specific leadership strategies that encourage collaboration and productivity, such as clear communication, setting expectations, and recognizing team members' contributions. Providing examples of how you have successfully led teams in the past will strengthen your answer.

Your answer should reflect your understanding of compliance protocols and quality assurance measures in laboratory environments. Discuss your approach to maintaining documentation, conducting regular audits, and encouraging a culture of safety within your team.

Share your hands-on experience with bioreactor setup and maintenance in your previous roles. Discuss any specific models or types you have worked with and how you troubleshoot common issues, emphasizing your technical skills and problem-solving capabilities.

Answer by explaining your systematic approach to technical transfers, including planning, communication with relevant stakeholders, and documentation of the entire process. Highlight any successful transfers you've overseen and the challenges you faced.

Provide a concise overview of a project where you had significant leadership involvement. Describe the objectives, your role, the challenges encountered, and the ultimate success achieved, showing your impact on the team and organization.

Mention specific project management tools you are familiar with, such as project scheduling software, Microsoft Suite applications, and electronic lab notebooks (ELN). Explain how these tools improve efficiency and productivity in laboratory settings.

Discuss your approach for addressing conflicts, such as facilitating open communication, mediation, and focusing on solutions. Provide an example of a conflict you successfully resolved, underscoring your leadership and interpersonal skills.

Share techniques you utilize to keep your team motivated, such as setting clear goals, celebrating successes, encouraging professional development, and fostering an inclusive team culture. Emphasize the importance of recognizing hard work within your team.

Explain your commitment to continuous learning through professional development, industry publications, attending conferences, and networking with colleagues in the field. Providing specific examples will reinforce your proactive approach to industry advancements.