Hubspot Operations Specialist

As a Hubspot Operations Specialist at SMB Team, you'll be responsible for building workflows and sequences in HubSpot, ensuring seamless collaboration between marketing and sales teams, and maintaining data accuracy. You will also assist in quality assurance of sales processes and troubleshoot any operational issues, all while implementing innovative strategies to drive success.

SMB Team requires candidates for the Hubspot Operations Specialist position to have at least 3 years of experience in sales operations with a strong proficiency in HubSpot, especially in building sequences and workflows. Experience in a startup environment and familiarity with business intelligence systems for reporting are also crucial.

At SMB Team, the work environment is dynamic and fast-paced, perfect for those who thrive in a startup culture. You'll have the flexibility to work remotely or in-office, and unlimited vacation time is encouraged to help you recharge and maintain a healthy work-life balance.

SMB Team is committed to the professional development of its employees. As a Hubspot Operations Specialist, you'll have access to a generous education budget for courses, books, and events, ensuring you stay informed and skilled in your field. We value your growth as part of our rapidly expanding company!

Hubspot Operations Specialists at SMB Team enjoy several attractive benefits, including 75% coverage of medical, dental, and vision insurance for employees and their families, an unlimited vacation policy, a 401(k) plan with a 3% match, and fun company activities and outings to foster team spirit.

In my previous roles, I successfully built and optimized multiple workflows in HubSpot that improved team efficiency and enhanced communication. I focused on ensuring seamless transitions between sales and marketing teams while constantly monitoring the performance and making necessary adjustments.

Data accuracy is paramount in my work. I regularly perform audits and collaborate closely with data teams to identify discrepancies and troubleshoot issues to ensure reporting is always reliable. I believe in establishing rigorous protocols and automating reports to maintain integrity.

I prioritize tasks based on urgency and importance, using project management tools to keep everything organized. Communication with team members is also key; I ensure everyone is aligned on deadlines and progress to mitigate any potential bottlenecks.

I've designed and executed several outbound marketing sequences tailored to different customer segments. My approach is data-driven, focusing on A/B testing and performance metrics to optimize engagement and conversion rates over time.

In a previous position, I encountered challenges during the rollout of a new CRM system, which caused some inconsistencies in our sales data. I led a cross-functional team to analyze the issues, streamline the transition process, and conducted training sessions, ultimately ensuring a smooth implementation.

I believe that open communication and shared goals are fundamental for effective collaboration. I regularly engage with stakeholders from various departments to ensure that workflows are aligned and facilitate brainstorming sessions to solve problems proactively.

I have experience using various reporting tools, including Tableau and Grow. These tools allow me to create insightful visualizations of our sales performance, track KPIs, and present data in compelling formats that help drive informed decision-making.

I'm drawn to SMB Team due to its impressive growth trajectory and dedication to innovation in the legal industry. I have a genuine passion for helping teams achieve their best, and I believe my skills in HubSpot will contribute significantly to your ambitious goals.

I subscribe to relevant newsletters, participate in HubSpot community forums, and attend webinars. Continuous learning is crucial in this field, and I enjoy staying updated on best practices to enhance our operations continually.

My biggest strength lies in my analytical skills and attention to detail. I enjoy diving into data to uncover insights that can influence our sales strategies positively. This skill set, combined with my experience in HubSpot, enables me to drive operational excellence.