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Continuous Improvement (CI) Specialist 1

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Job Summary

Following corporate established guidelines coordinate and/or facilitate Continuous Improvement activities in the location targeted at cost reduction, productivity and process optimization, and/or quality performance achievement. Evaluate process improvement opportunities, define process metrics, and develop improvement plans. Coordinate with other departments to identify and prioritize process improvements to achieve operational excellence.

Responsibilities

  • Gathers, analyzes and interprets data through inspection and evaluation of current processes. Analyze trends or variations to define the problems.
  • Prepare reports, charts, tables and other visual aids to summarize operations and highlight findings.
  • Review standards and process document changes, additions and deletions following the Document and Data Control Standard Practice.
  • Ensure conformance with overall company standards relating to documentation and record systems.
  • Identify current procedural documents, obsolete documentation and practices not documented. Assign re-write to documents as appropriate.
  • In applicable locations, maintain all documentation needed to satisfy ISO standards including quality records, training records, non-conformance/corrective action records and internal audit records.
  • Monitor compliance to Non-conformance and Corrective Action Standard Practice to ensure effectiveness of process.
  • Assist in planning and preparing quality, ISO, procedural and process training by coordinating or performing training with appropriate parties.
  • Assist in the creation of presentations and training sessions for continuous improvement.
  • Participates and leads in identified improvement projects as required.
  • Performs other related duties and participates in special projects as assigned.

 

 

Qualifications

Skills and Certifications

  • Able to translate previous work experience in to very good problem-solving skills and appropriately apply proven solutions.
  • Consistently deliver prescribed outcomes in a timely and accurate manner with appropriate guidance.
  • Apply existing processes and procedures to solve problems and may receive guidance for problems that are non-routine.
  • Able to apply very good functional computer knowledge in utilizing Microsoft Windows, MAC or other technical tools to complete work assignments.
  • May require knowledge of, or ability to quickly learn specialized software related to the position.
  • Requires good communication skills, both verbal and written.
  • Able to understand general business concepts and apply them when communicating with diverse groups of people when completing work assignments.
  • Knowledge of document control procedures (RRD Compliance Management Training preferred).
  • Additional job requirements may be listed on the staffing requisition.

Bachelor degree in discipline related to functional work

Additional Information

**CLIMATE CONTROLLED ENVIRONMENT**

The national pay range for this role is $59,500.00 - $89,300.00 annually. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

Average salary estimate

$74400 / YEARLY (est.)
min
max
$59500K
$89300K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Continuous Improvement (CI) Specialist 1, RR Donnelley

If you're passionate about process optimization and making a real impact, the Continuous Improvement (CI) Specialist 1 role at RRD in Sacramento, CA is the perfect place for you! As a leading global provider of marketing, packaging, print, and supply chain solutions, RRD is committed to enhancing engagement across the customer journey. In this position, you'll coordinate and facilitate Continuous Improvement activities focused on reducing costs, boosting productivity, and enhancing quality performance. You'll analyze data, identify trends, and evaluate opportunities for seamless processes, all while collaborating with different departments to prioritize improvements. Your keen eye for detail will be vital as you gather, interpret, and present findings through reports and visual aids. You’ll also play a key role in maintaining ISO standards and ensuring compliance with documentation procedures. Not to mention, you'll assist in training sessions and presentations for Continuous Improvement initiatives, engaging with teams to nurture a culture of excellence. If you've got problem-solving experience, strong communication skills, and a knack for using various technical tools, we would love to see you bring your talents to RRD. Join us in our mission to transform customer interactions into meaningful moments!

Frequently Asked Questions (FAQs) for Continuous Improvement (CI) Specialist 1 Role at RR Donnelley
What are the main responsibilities of a Continuous Improvement (CI) Specialist 1 at RRD?

The Continuous Improvement (CI) Specialist 1 at RRD is responsible for coordinating and facilitating activities aimed at cost reduction, productivity improvement, and quality performance. This includes analyzing data, identifying process improvement opportunities, preparing reports and visual aids to summarize findings, maintaining compliance with documentation standards, and assisting in training sessions related to continuous improvement efforts.

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What qualifications are needed for the Continuous Improvement (CI) Specialist 1 role at RRD?

To qualify for the Continuous Improvement (CI) Specialist 1 position at RRD, candidates should hold a bachelor's degree related to the functional work, have strong problem-solving and communication skills, and possess functional knowledge of computer applications. Familiarity with document control procedures is a plus, and candidates should be able to demonstrate a consistent record of delivering timely outcomes.

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How does the Continuous Improvement (CI) Specialist 1 contribute to ISO standards at RRD?

The Continuous Improvement (CI) Specialist 1 supports RRD's commitment to quality by maintaining documentation necessary for ISO standards, including quality records and training logs. They also monitor compliance with Non-conformance and Corrective Action Standard Practices, ensuring that processes are effective and up to standard, thereby enhancing overall operational excellence.

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What skills are essential for success as a Continuous Improvement (CI) Specialist 1 at RRD?

Essential skills for the Continuous Improvement (CI) Specialist 1 role at RRD include excellent problem-solving abilities, strong verbal and written communication skills, functional computer knowledge, and an understanding of general business concepts. The ability to collaborate across diverse teams and adapt quickly to new software are also important for driving process improvements effectively.

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What kind of training will a Continuous Improvement (CI) Specialist 1 receive at RRD?

At RRD, a Continuous Improvement (CI) Specialist 1 will have opportunities for training that includes quality and ISO procedural training. They will assist in planning training sessions, coordinating with various parties, and potentially leading training initiatives. This fosters not only individual growth but also promotes a culture of continuous improvement company-wide.

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Common Interview Questions for Continuous Improvement (CI) Specialist 1
Can you describe your experience with process improvement methodologies?

In responding, share specific methodologies you are familiar with, such as Lean or Six Sigma, and how you have applied them to past projects. Highlight any measurable outcomes you've achieved, like cost savings or increased efficiency.

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How do you analyze data for process improvement?

Explain your approach to data analysis, including tools you use (like Excel or specific software) and how you identify trends or variations. Provide an example where your data analysis led to actionable improvements.

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What steps do you take to ensure documentation compliance?

Discuss your understanding of documentation standards and how you keep processes aligned with compliance requirements. Share a specific instance where you successfully maintained compliance and helped implement necessary changes.

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How do you prioritize process improvement initiatives?

Outline your method for assessing potential initiatives based on factors such as impact on productivity or cost-effectiveness. Provide an example of how you've successfully prioritized and executed a project in the past.

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Can you share an experience where you led a continuous improvement project?

Narrate your experience leading a specific project, the challenges faced, and your role in overcoming them. Also, mention the results achieved through your leadership.

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What role does teamwork play in continuous improvement efforts?

Emphasize the importance of collaboration across different departments. Share examples of successful teamwork that resulted in significant improvements and highlight your contribution as a key team player.

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How would you handle resistance to change within an organization?

Discuss strategies for addressing resistance, such as communication, involvement of stakeholders in the change process, and providing adequate training. Specific examples of how you've successfully navigated such situations are valuable.

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What tools do you use to create reports and visual aids?

List the tools or software you are proficient in for creating reports (like Excel, PowerPoint, etc.) and how they support your findings. Share an example where your reporting led to insightful conclusions.

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How do you stay updated on industry best practices in continuous improvement?

Mention industry publications, online courses, and networking with peers as ways you keep yourself informed about the latest trends and best practices in continuous improvement. Provide examples of how you've implemented new ideas in your work.

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Why do you want to work as a Continuous Improvement (CI) Specialist 1 at RRD?

Reflect on your alignment with RRD's mission and values, your enthusiasm for the role, and how your skills can contribute to the company's goals. Personal anecdotes about your experiences with the company can also help demonstrate your interest.

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RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...

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March 22, 2025

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