Local IS Specialist

As a Local IS Specialist at Expeditors, your responsibilities will include managing and resolving technical issues, ensuring compliance with company IT policies, and maintaining effective communication with team members. You’ll focus on time management, task prioritization, and adhering to internal controls, ensuring all operations run smoothly and efficiently.

To apply for the Local IS Specialist role at Expeditors, you should have advanced PC hardware knowledge and experience with Windows operating systems. Basic networking skills, familiarity with mobile devices, and a commitment to self-development are also required. Experience in ticket management or helpdesk operations will be considered an asset.

Essential technical skills for a Local IS Specialist at Expeditors include knowledge of basic networking (LAN/WAN), Windows server administration, and proficiency in remote administration tools. Experience with server backup administration and cybersecurity practices will give you an edge in performing your duties effectively within our technological framework.

You can expect a professional, supportive, and innovative work environment at Expeditors as a Local IS Specialist. Our culture fosters teamwork and encourages personal and professional development, creating a friendly atmosphere where tech-savvy individuals can thrive.

Expeditors offers a comprehensive benefits package for the Local IS Specialist role, including paid vacation, health insurance (medical, dental, and vision), life insurance, 401(k) retirement savings plans, and an employee stock purchase plan, along with opportunities for training and personnel development.

When answering this question, focus on your previous roles where you managed IT support tasks. Highlight specific software or systems you’ve used, describe how you prioritize ticket resolution, and provide examples of how you've improved response times or customer satisfaction in past positions.

Provide a detailed account of a specific technical challenge you faced, the steps you took to troubleshoot the issue, and ultimately how you resolved it. Emphasize your analytical skills, resourcefulness, and how your actions contributed to team efficiency.

Discuss your approach to understanding and adhering to company IT policies. You might mention your familiarity with specific regulations, how you monitor compliance in your tasks, and your commitment to keeping abreast of any changes in policy.

Identify 2-3 technical skills that align with the job description, such as network troubleshooting or Windows server management, and explain why these skills are your strongest. Use specific examples of how you've applied these skills in previous positions to make your case compelling.

Illustrate your time management strategies for prioritizing tasks, possibly by using a specific method like the Eisenhower matrix or outlining how you assess urgency versus importance. Share a real-life example of a time when effective prioritization improved outcomes.

Highlight your commitment to self-development by mentioning any relevant courses, certifications, or projects you have pursued. Discuss memberships in professional organizations or online communities that keep you updated on the latest advances in technology.

Emphasize the importance of collaboration in technical environments. Share examples of how you have worked with team members or cross-departmentally to troubleshoot issues, ideally detailing how effective communication enhanced problem resolution.

Talk about your familiarity with network troubleshooting, specific tools you've used (such as Wireshark or routers), and any relevant experience you have in configuring networks. Mention any certifications or formal training if applicable.

Express your enthusiasm for joining Expeditors, highlighting the company’s commitment to professionalism and customer service. Mention how the culture aligns with your values and career goals, as well as your desire to leverage your skills in such an impactful company.

Share your knowledge and hands-on experience with managing mobile devices, including both iOS and Android platforms. Discuss any specific tools or strategies you have used for managing deployments, updates, or troubleshooting mobile devices in a corporate context.