Systems Analyst III (Product Owner) - EXP.O NOW - Customer API, IS Customer Experience

As a Systems Analyst III (Product Owner) at Expeditors, you will primarily focus on prioritizing and managing the API team backlog, collaborating with product management to convert business needs into technical requirements, and conducting analysis on new feature developments. Your role will also involve writing API contracts and acting as a customer proxy during the development process, thus playing a crucial dual role.

To qualify for the Systems Analyst III (Product Owner) position at Expeditors, candidates should possess at least 5 years of experience as a Systems Analyst or in a related technical role, with a minimum of 3 years as a Product Owner. Familiarity with API design and testing tools, strong communication skills, and a detail-oriented approach are also critical for success in this role.

In the Systems Analyst III (Product Owner) role at Expeditors, you will engage in projects focused on building and enhancing our Customer API Program. This includes managing backlog priorities, participating in agile ceremonies, and conducting analyses to ensure our API products align with strategic business objectives.

Yes, the Systems Analyst III (Product Owner) position at Expeditors is located in the greater Seattle area, and while relocation assistance isn't available, candidates should either reside locally or be willing to relocate to areas such as Downtown Seattle, Federal Way, or Bellevue.

The ideal candidate for the Systems Analyst III (Product Owner) position at Expeditors should possess strong analytical skills, effective communication abilities, and a deep understanding of API design and B2B data integrations. Additionally, experience in agile methodologies and a proactive, organized mindset are crucial for excelling in this role.

In your response, focus on specific projects you've led or contributed to where you used API design tools. Highlight any methodologies you've employed and how these experiences have prepared you for the Systems Analyst III role at Expeditors, specifically in understanding customer needs and enhancing integration.

Discuss your approach to prioritizing tasks by considering the impact on user needs, business goals, and team capacity. Share examples of how you've balanced competing priorities in previous roles to illustrate your effectiveness in managing backlogs and maintaining a development team’s focus.

Share techniques such as interviews, surveys, or collaborative workshops that you've used to gather requirements. Emphasize your ability to translate complex stakeholder needs into actionable technical specifications and how this aligns with the responsibilities of the Systems Analyst III role at Expeditors.

Provide a detailed account of a specific project, the challenges faced, and the steps you took to address them. Focus on your analytical problem-solving skills and teamwork experience, which are vital for the role at Expeditors.

Discuss strategies you've used to bridge the communication gap, such as creating documentation, using visual aids, or holding regular cross-disciplinary meetings. Highlighting this ability showcases your skills, critical for the Systems Analyst III role at Expeditors.

Your answer should reflect on your experiences with methodologies like Scrum or Kanban and specific instances where you contributed to agile ceremonies or processes. Relating this experience to the agile nature of the Systems Analyst III position at Expeditors can strengthen your case.

Illustrate how you stay flexible and adapt to changing situations, perhaps by referring to a time when a project scope changed suddenly. Discuss your strategies for keeping the team aligned and responsive, a crucial part of the Systems Analyst III role.

Share specific tools you are accustomed to, such as Insomnia or Postman, and explain why you prefer them. Discuss how your expertise with these tools will be directly applicable to the responsibilities of the Systems Analyst III position at Expeditors.

In your answer, discuss the format and elements you include in user stories, such as acceptance criteria and user personas. Relate your approach to the needs of the position at Expeditors, emphasizing the importance of clear and effective user stories.

Briefly outline your process for conducting a gap analysis, focusing on identifying discrepancies between current capabilities and future goals. Provide an example to illustrate your critical thinking, which is essential for the Systems Analyst III position.