Virtual Partner Account Manager – Poland/CSE (Warsaw)

As a Virtual Partner Account Manager at Extreme Networks, your responsibilities include managing channel development plans, acquiring new partners, resource management, engaging with partners to drive growth, activity tracking through CRM, and maintaining strong relationships within partner organizations. You will work collaboratively with various internal teams to ensure that all partners are effectively supported and informed about our solutions and sales strategies.

To apply for the Virtual Partner Account Manager role at Extreme Networks, candidates should be fluent in Polish and English and preferably based in the Warsaw area. Experience in reseller or channel sales, strong business acumen, and the ability to interpret financial statements are key qualifications. Understanding partner go-to-market strategies and aligning our business with partners' success criteria is essential for this position.

Extreme Networks emphasizes colleague partnership and provides a buddy system during onboarding, helping new hires transition smoothly. Continuous training resources are available for technical and personal development, equipping Virtual Partner Account Managers with the skills and knowledge they need to succeed. The company also fosters a supportive culture with numerous employee assistance programs to promote well-being.

Virtual Partner Account Managers at Extreme Networks utilize CRM tools, specifically Salesforce (SFDC); these are crucial for tracking major activities with partners, monitoring sales activities, and ensuring that all efforts are aligned with organizational objectives. This allows for accurate forecasting and effective communication with stakeholders.

As a Virtual Partner Account Manager at Extreme Networks, you'll enjoy a range of benefits, including participation in subsidized employee stock purchase programs, access to flexible work models, and various resources for personal and professional development. The company values and encourages a healthy work-life balance, ensuring employee well-being and growth.

In answering, focus on specific channel sales roles you've held, discussing how you developed partnerships and drove revenue growth. Highlight any measurable successes you've achieved, such as increasing partner sales or launching successful campaigns.

Discuss your approach to task prioritization, including how you assess partner performance, identify growth opportunities, and allocate your time effectively. Mention tools or systems you use to keep track of tasks and ensure timely follow-ups.

Explain your step-by-step approach to partner onboarding, which may include initial assessments, training programs, resource allocation, and building relationships. Emphasize the importance of communication and support during the onboarding process.

Detail your relationship-building strategies, such as regular check-ins, personalized communication, and responsiveness to partner needs. Also, share any techniques you use to gather feedback and improve partnerships.

Relate a specific challenge you've encountered in channel management, how it affected your objectives, and the proactive steps you took to resolve it. Share any lessons learned that contributed to your professional development.

Describe how you stay informed about industry trends and changes, whether through networking, subscribing to relevant publications, attending industry events, or participating in training sessions. Mention any specific resources you rely on.

Share a story that illustrates your impact on a partnership, focusing on your strategy, the challenges faced, the outcome, and what made the partnership successful. Use metrics or feedback to showcase success.

List specific tools or systems you use, like CRMs or project management software, and explain how these tools help you keep track of activities, manage schedules, and communicate effectively with partners.

Discuss your conflict resolution strategy, focusing on active listening, empathetic communication, and working towards mutually beneficial outcomes. Share an example where your approach led to a positive resolution.

Express your passion for building relationships, driving revenue growth, and fostering success in the channel. Share personal motivations, such as seeing partners succeed and achieving mutual goals, to illustrate your commitment.