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Social Media Specialist

The Social Media Specialist devises, implements, and measures successful social media strategies and tactics across common and emerging platforms. The successful applicant will be responsible for supporting account leaders across a variety of industry segments to ensure timely completion of client projects and other impactful deliverables.

SPECIFIC RESPONSIBILITIES MAY INCLUDE:

  • Maintains in-depth and thorough knowledge of the innerworkings and capabilities of the most common social media applications including Facebook, Instagram, LinkedIn, X (formerly Twitter) and TikTok, among others
  • Brainstorms creative and actionable strategies and tactics for leveraging social media to engage key audiences through relevant content
  • Conceptualizes various content and content types that align client objectives with trending topics of interest to audience members using social media applications
  • Recommends various engagement approaches based on the unique characteristics of each situation
  • Develops and implements strategic social media plans unique to the nuances of each storyline and/or client business
  • Writes compelling and effective content that grabs attention in starting a dialogue and influences audience mindsets and/or actions
  • Collaborates closely with Creative team on content development to ensure adherence to brand style and tone
  • Develops and executes strategies for proactive social media listening programs to engage new users and community management processes to build brand affinity with existing users
  • Identifies, manages and executes agreements with influencers on behalf of clients; fluent in navigating terms, deliverables and required disclosures
  • Safeguards client-sensitive information at all times
  • Reads and watches social media on a daily basis in order to maintain a real-time pulse of trending topics
  • Measures, analyzes and reports performance via defensible data and actionable insights

QUALIFICATIONS, EXPERIENCE AND EDUCATION:

  • 3 to 7 years of previous social media experience, preferably in an agency setting
  • Proven experience in developing successful, strategic social media campaigns
  • Successful track record of leveraging social media to help achieve business objectives
  • Demonstrated ability to understand complex topics
  • Experience managing multiple projects and prioritizing competing deadlines
  • Relentless commitment to collaboration and active participation in a hybrid or remote work environment
  • Excellent interpersonal skills with the ability to apply feedback, as appropriate
  • Excellent presentation and written communication skills
  • BA/BS in marketing, advertising, public relations, communications, journalism or related fields
  • 10% travel may be required

To apply, please submit your cover letter and resume for this position.

Fahlgren Mortine is an Equal Opportunity Employer.

  • Must be authorized to work in the U.S. without the need for visa sponsorship. 

Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Social Media Specialist, Fahlgren Mortine

Are you passionate about social media and looking to make a significant impact as a Social Media Specialist? At Fahlgren Mortine, you’ll have the opportunity to devise, implement, and measure innovative social media strategies across a variety of platforms, including Facebook, Instagram, LinkedIn, X (formerly Twitter), and TikTok. You’ll work closely with account leaders to ensure that client projects and deliverables are not just completed, but executed with precision and creativity. Your day-to-day responsibilities will include brainstorming actionable strategies that engage key audiences, conceptualizing compelling content, and developing unique social media plans that resonate with each client’s objectives. You’ll have the chance to write engaging copy that sparks conversations and drives actions, all while collaborating with our Creative team to ensure brand consistency. Using your expertise in social media, you’ll manage influencer agreements, execute community management processes, and keep a finger on the pulse of trending topics to enhance brand affinity. With 3 to 7 years of experience in social media—preferably in an agency setting—you’ll be able to navigate complex topics, manage multiple projects, and adapt quickly to changing priorities. If you have a BA/BS in marketing, public relations, or a related field, and possess excellent communication skills, we want to hear from you! Step into a role where your contributions are valued and creativity is celebrated at Fahlgren Mortine.

Frequently Asked Questions (FAQs) for Social Media Specialist Role at Fahlgren Mortine
What are the responsibilities of a Social Media Specialist at Fahlgren Mortine?

As a Social Media Specialist at Fahlgren Mortine, your primary responsibilities will include developing and implementing strategic social media plans, creating engaging content, and collaborating closely with various teams. You'll brainstorm and execute innovative strategies tailored to client needs, ensuring that all social media campaigns align with business objectives and resonate with target audiences.

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What qualifications are required for a Social Media Specialist role at Fahlgren Mortine?

To be successful as a Social Media Specialist at Fahlgren Mortine, candidates should have between 3 to 7 years of previous social media experience, preferably in an agency environment. A bachelor's degree in marketing, public relations, communications, or a related field is essential, along with skills in content writing, project management, and a thorough understanding of various social media applications.

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How does Fahlgren Mortine support its Social Media Specialists in their roles?

Fahlgren Mortine supports its Social Media Specialists by fostering a collaborative work environment that emphasizes active participation and team collaboration, whether in a remote or hybrid setting. The agency encourages continuous learning and growth, helping employees stay updated on social media trends and providing resources for personal development in their careers.

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What skills are important for a successful Social Media Specialist at Fahlgren Mortine?

A successful Social Media Specialist at Fahlgren Mortine should possess excellent communication skills, both written and verbal, creativity, strong interpersonal abilities, and a data-driven mindset. It's essential to demonstrate an understanding of complex topics, manage multiple projects effectively, and adapt to the fast-paced nature of social media engagement.

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How does Fahlgren Mortine evaluate the performance of its Social Media Specialists?

Performance evaluation for a Social Media Specialist at Fahlgren Mortine involves analyzing social media engagement metrics, assessing the effectiveness of implemented strategies, and gathering actionable insights from data reports. The agency emphasizes the importance of ongoing feedback and performance metrics to foster individual and team growth in achieving business objectives.

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Common Interview Questions for Social Media Specialist
Can you describe your experience developing social media campaigns as a Social Media Specialist?

When answering this question, discuss specific campaigns you've led or contributed to in previous roles, outlining your strategic approach, the tools and platforms you utilized, and the measurable outcomes you achieved. Highlight how you aligned those campaigns with broader business goals.

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What social media tools and platforms are you most familiar with?

Provide a comprehensive list of social media tools you have used, such as Hootsuite, Buffer, or Sprout Social, and specify how you've applied them in your previous roles. Emphasize your adaptability to use new tools that may benefit the team at Fahlgren Mortine.

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How do you stay updated on current social media trends?

Discuss your methods for staying informed about social media trends, whether through industry blogs, webinars, networking events, or daily monitoring of social platforms. Mention specific trend resources you follow to demonstrate your commitment to continuous learning.

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How do you handle negative feedback or comments on social media posts?

Explain your strategy for managing negative feedback, highlighting the importance of prompt, respectful responses and how you aim to resolve issues while maintaining brand integrity. Share an example if possible to showcase your conflict resolution skills.

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What is your experience with influencer marketing?

Describe your role in influencer marketing campaigns, including the processes you followed for identifying influencers, managing relationships, and measuring campaign success. Share any notable outcomes from past campaigns, reflecting on how they contributed to client goals.

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Can you provide an example of how you used data to drive a social media strategy?

Talk about a specific situation where you analyzed social media performance data to adjust or improve a campaign. Include the tools used, the metrics tracked, and how those insights led to changes that positively impacted results.

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Describe a creative social media campaign you developed. What were the results?

Be prepared to discuss a particular campaign, focusing on your creative process, the objectives, execution, and measurable outcomes. Highlight any feedback received and adjustments made along the way.

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How do you prioritize multiple projects with tight deadlines as a Social Media Specialist?

Explain your approach to project prioritization during busy periods, including time management techniques and tools you use. Provide examples that demonstrate your ability to stay organized and meet deadlines effectively.

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What do you consider when creating content for diverse audiences?

Discuss your understanding of audience segmentation and tailoring content based on demographics, interests, and behaviors. Share how you conduct research to ensure content is relevant and engaging for different audience segments.

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Why do you want to work as a Social Media Specialist at Fahlgren Mortine?

Communicate your enthusiasm for the role by aligning your career goals with the mission and values of Fahlgren Mortine. Share specific aspects of the company that attract you and how your skills and experiences can contribute to their success.

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Fahlgren Mortine is an integrated communications company helping brands engage in ways that are precise and meaningful. The agency is headquartered in Columbus, Ohio with locations in Cleveland and Dayton, Ohio; Charleston, W. Va.; Boise, Idaho; D...

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Full-time, hybrid
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March 20, 2025

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