Administrative Assistant - Permit Department

As an Administrative Assistant in the Permit Department at FHIA Remodeling, your daily tasks will primarily involve preparing permit packages, verifying the accuracy of quotes, and inputting crucial job-related data into our systems. You'll work closely with our Permit Runners and the Assistant Permit Manager to address any permit-related challenges that arise, ensuring the workflow remains smooth and efficient.

To succeed as an Administrative Assistant in the Permit Department at FHIA Remodeling, you should ideally have 1-3 years of customer service experience along with administrative skills. Proficiency in Microsoft Office applications, especially Word, Excel, and Outlook, is essential. A high school diploma or equivalent is required, and familiarity with building products and construction standards is a plus, although not mandatory.

At FHIA Remodeling, you'll thrive in a fast-paced and energetic work environment where teamwork and collaboration are key. Our team values strong analytical and problem-solving skills, and you’ll be joining a close-knit group who all work towards common goals within a structured, deadline-driven atmosphere. The culture fosters personal growth and success for each member.

Absolutely! At FHIA Remodeling, we believe in promoting from within. Our current growth trajectory means there are ample opportunities for you to advance your career within the company as we continue to expand in the home remodeling market. Engaging in continuous improvement initiatives can also open up new pathways for your professional development.

FHIA Remodeling offers a range of full-time benefits for the Administrative Assistant position, including health, dental, and vision insurance, as well as paid holidays and PTO. Additionally, you'll have access to a 401(k) plan and the opportunity to gain hands-on experience as part of a leading company in the industry.

When answering this question, focus on any relevant experience you have in organizing documentation, attention to detail, and ensuring compliance with local regulations. Describe specific scenarios where your efforts led to successful permit approvals.

Demonstrate your ability to manage competing priorities by sharing a technique you use, like creating daily to-do lists or utilizing project management tools. Provide examples of how you've effectively balanced urgent tasks without compromising quality.

Outline your approach to conflict resolution, emphasizing strong communication skills and the ability to listen actively. Mention specific instances when you successfully resolved disagreements with coworkers or external parties.

If you have specific experience or knowledge in this area, share it confidently. If not, express your willingness to learn and discuss how you would approach acquiring this necessary information.

Discuss your proficiency with Microsoft Office tools, QuickBooks, or any specialized software you’ve used. Provide examples of projects where these tools have helped you maintain accuracy and efficiency.

Focus on the methodologies you adopt to maintain precision, like double-checking documents, using checklists, or regularly collaborating with team members to verify information.

Share a specific situation where you managed to meet a deadline through effective time management or teamwork. Highlight your critical thinking and adaptability in overcoming challenges.

Express genuine interest in supporting teams and helping processes run smoothly. You can mention a personal alignment with FHIA Remodeling’s mission and your desire to contribute to community projects.

Talk about your communication style and give examples of how you've addressed customer issues in the past, emphasizing empathy, resolution, and follow-up.

Share your admiration for the company’s values and success in the home remodeling industry. Relate this to your personal goals and how you see yourself contributing positively to the team.