AV Manager

As an AV Manager at Figma, you will be responsible for designing, setting up, and testing AV solutions in various company spaces. Additionally, you’ll provide onsite support, manage vendor relationships, and ensure smooth execution of events across different locations. Your role will also involve establishing workflows and developing user guides to help train staff on AV systems.

To be a strong candidate for the AV Manager role at Figma, you should have at least 7 years of experience in the audiovisual industry within a corporate setting. Familiarity with AV hardware like Crestron, Logitech, and Q-sys is essential. Effective communication skills to collaborate with both technical and non-technical teams globally are also crucial.

The AV Manager at Figma oversees the AV budget by tracking costs, forecasting expenses, and procuring equipment and services in a cost-effective manner. You’ll be responsible for ensuring that AV projects are financially monitored and aligned with company goals.

An ideal AV Manager at Figma should have extensive experience with audiovisual hardware like Neat, Crestron, and Extron. Additionally, proficiency in project management tools and SaaS applications such as Google Workspace, Zoom, and Asana is advantageous to streamline operations and manage projects effectively.

Figma promotes a dynamic and inclusive work culture that values diversity and growth. As an AV Manager, you will be encouraged to collaborate with passionate individuals across various teams, contributing your insights and expertise to help make design accessible to everyone.

In answering this question, you should highlight specific technologies you’ve worked with, such as Crestron or Extron. Discuss how you’ve applied this expertise in managing AV setups and improving user experiences in a professional environment.

You could explain your approach to project management, emphasizing your organizational skills and ability to prioritize tasks. Providing examples of past experiences where you successfully managed an event under pressure will strengthen your answer.

Talk about your experience using collaboration tools like Zoom and Google Workspace. Describe how you facilitate communication and ensure everyone is on the same page, regardless of location.

Use the STAR (Situation, Task, Action, Result) method to structure your answer. Describe the initial situation, the task at hand, the actions you took to implement changes or improvements, and the results that followed.

Explain your experience in negotiating contracts, setting clear expectations, and maintaining ongoing communication with vendors. Point out how strong relationships contribute to the success of AV projects and events.

You should discuss your methods for tracking expenses, forecasting budget needs, and ensuring cost-effective procurement. Highlight your experience with budget management tools or software you’ve used in the past.

Talk about your strategies for assessing the specific needs of each office, designing tailored AV solutions, and ensuring that each location receives the necessary support and training.

List the AV technologies you’ve worked with, elaborating on your expertise with specific hardware and software. Providing examples of projects where these technologies were used will showcase your hands-on experience.

Share a specific incident where you faced a significant AV challenge, the steps you took to resolve it, and the positive outcome. This demonstrates your problem-solving skills and ability to think on your feet.

Discuss the resources you utilize to stay informed, such as industry publications, networking events, or online courses. Showing your commitment to continuous learning is important in a rapidly evolving field like audiovisual technology.