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Are you ready to take your career to the next level with Figma as a Technical Quality Specialist in London? We’re on a mission to make design accessible to all, and we need dedicated individuals like you to help us troubleshoot complex bugs and elevate customer experiences. In this role, you will be a vital member of the Product Support team, engaged directly with Figma's diverse customer base, including Product Designers and Developers. Your tech-savvy skills will be put to the test as you tackle challenging inquiries, engaging with engineering and product teams to find effective solutions. You’ll not only diagnose problems but also advocate for quality improvements, making recommendations that streamline processes and enhance the customer journey. If you thrive in a dynamic environment where every day is different and are enthusiastic about building trust within the Figma community, this position is for you! We value resilience and adaptability, and we encourage you to grow as you go. Bring your passion for quality assurance, a consultative communication style, and a collaborative spirit to our London hub. You’ll come to understand the Figma product intricately, both from the user perspective and how it functions behind the scenes. Join us in helping our customers create amazing designs faster and more efficiently while having fun at the same time!
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Born on the web, Figma is a collaborative online platform designed for teams to create, share, test, and deliver superior designs from start to finish.
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