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Advocacy Operations Manager

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Figma is seeking an Advocacy Operations Manager to enhance the efficiency of their advocacy team, working collaboratively across various departments to improve project management and resource allocation.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: The role involves managing project intake processes, maintaining project tracking dashboards, assisting with capacity management, reporting on advocacy initiatives, and coordinating with cross-functional teams.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Candidates should possess strong organizational and analytical skills, be adept in process streamlining, and have excellent collaboration abilities, preferably with familiarity in Figma tools.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: A minimum of 5 years in program management or operations within marketing or design teams is preferred, alongside exceptional storytelling abilities and experience in navigating complex team dynamics.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: This position is available in San Francisco, CA, New York, NY, or remotely within the United States.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: Not provided by employer. Typical compensation ranges for this position are between $95,000 - $130,000.



At Figma, we are creating a community of practice where our users can connect, learn, and advance their skills through sharing with one another. Our advocacy team is at the core of the Figma Community—online, IRL, and in various forms of content. This person will play a key role in helping this global team operationalize and execute more efficiently. You’ll collaborate closely with a wide range of teams that advocacy partners with—from sales, customer experience, and product marketing, to events, growth and of course our product teams. If you're an experienced Program Manager who thrives on making an impact by helping teams work more efficiently and removing obstacles, so they can do their best work, then we'd love to hear from you!

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

  • New project intake and review/triage process: Develop and manage a global process for intake, evaluation, and approval of new projects to ensure alignment with strategic goals
  • Project tracking and visibility: Maintain a comprehensive dashboard to transparently track completed and ongoing advocacy initiatives, fostering accountability and clear communication across the organization
  • Capacity management: Assist regional managers in tracking individual team member workloads, ensuring balanced capacity, and effective resource allocation
  • Reporting, storytelling & impact: Tell compelling stories around advocacy-driven project outcomes, including cross-functional collaborations, champion programs, and direct product influence to the greater organization
  • Cross-functional coordination: Serve as the key liaison between Advocacy and internal teams (Product Marketing, Sales Ops, Customer Experience, Growth, Product teams), proactively managing dependencies and clearing pathways for successful advocacy execution

We'd love to hear from you if you have:

  • 5+ years in program management or operations (within marketing or design teams)
  • Exceptional organizational skills, with a talent for streamlining processes and enhancing team productivity
  • Strong analytical abilities, adept at translating data into actionable insights and storytelling
  • Outstanding collaboration skills, capable of navigating complex organizational dynamics and fostering cross-functional partnerships
  • Familiarity with Figma tools would be a great addition

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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Average salary estimate

$112500 / YEARLY (est.)
min
max
$95000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Advocacy Operations Manager, Figma

Figma is on the lookout for an Advocacy Operations Manager to join our dynamic team in San Francisco! If you're passionate about enhancing the efficiency of advocacy initiatives, this role could be perfect for you. You'll be the backbone of our advocacy operations, ensuring that various departments collaborate seamlessly to accomplish our goals. Your responsibilities will include managing project intake processes, maintaining project tracking dashboards, and assisting with capacity management so that our advocacy initiatives run smoothly. You’ll also report on the impact of these initiatives, visualizing stories that reflect our team’s collective efforts. To thrive here, you should have strong organizational and analytical skills, a knack for streamlining processes, and the ability to work effectively with diverse teams. Experience in program management, especially within marketing or design teams, is preferred, alongside a good grasp of storytelling and complex team dynamics. At Figma, we encourage curiosity and continuous growth, making it an exciting environment for someone looking to make a significant impact. If you are ready to navigate through strategic goals and help the advocacy team excel in their mission, we would love to hear from you! This position is available in San Francisco, New York, or remotely within the United States. Join us in fostering a vibrant community where creativity meets efficiency!

Frequently Asked Questions (FAQs) for Advocacy Operations Manager Role at Figma
What are the key responsibilities of the Advocacy Operations Manager at Figma?

The Advocacy Operations Manager at Figma will manage project intake processes, maintain project tracking dashboards, assist with capacity management, report on advocacy initiatives, and coordinate with cross-functional teams. This role is pivotal in ensuring that advocacy initiatives align with strategic goals while fostering collaboration across various departments.

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What qualifications do I need to apply for the Advocacy Operations Manager position at Figma?

To be considered for the Advocacy Operations Manager position at Figma, candidates should have at least 5 years of experience in program management or operations, preferably within marketing or design teams. Exceptional organizational skills, strong analytical abilities, and experience in storytelling are essential for success in this role.

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How does the Advocacy Operations Manager contribute to the advocacy initiatives at Figma?

The Advocacy Operations Manager at Figma plays a vital role in operationalizing advocacy initiatives by developing and managing project intake processes, tracking progress, and facilitating communication across teams. This position ensures that advocacy activities are executed efficiently, leading to impactful outcomes for the Figma community.

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What skills are essential for the Advocacy Operations Manager role at Figma?

Essential skills for the Advocacy Operations Manager at Figma include strong organizational and analytical capabilities, proficiency in streamlining processes, and excellent collaborative abilities. Familiarity with Figma tools is a plus, allowing for better integration within the team and enhanced project management.

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Is remote work an option for the Advocacy Operations Manager at Figma?

Yes! The Advocacy Operations Manager role at Figma can be filled remotely within the United States, or candidates can choose to work from one of our hubs located in San Francisco or New York. This gives you the flexibility to work in an environment that suits you best.

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Common Interview Questions for Advocacy Operations Manager
Can you describe your experience with project management in advocacy or operations?

When discussing your experience, emphasize specific projects you have managed, the methods you used for streamlining processes, and how you fostered collaboration among team members. Concrete examples can illustrate your impact and show your understanding of the advocacy sector.

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How do you ensure efficient collaboration between cross-functional teams?

Explain your strategies for communication and project tracking. Discuss tools or methods you’ve used to maintain transparency in project progress and how you've navigated potential conflicts or challenges within teams.

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What steps do you take to report on project outcomes and track progress?

Provide examples of reporting tools you've used, perhaps dashboards or analytic software. Highlight your ability to translate data into compelling stories that demonstrate the impact of advocacy initiatives on the organization.

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Describe a time when you had to manage competing priorities. How did you handle it?

Share a specific scenario where you effectively balanced multiple projects. Discuss your decision-making process and how you prioritized tasks to meet deadlines while maintaining quality outcomes.

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What tools or methodologies are you familiar with in project management?

Mention any project management software you have experience with, such as Asana, Trello, or similar tools. Discuss methodologies like Agile or Lean that you've employed to optimize workflow and improve project delivery.

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How do you approach capacity management within teams?

Discuss your methods for assessing team workload and balancing assignments effectively. Share any tools or strategies you've used to monitor capacity and ensure team members are not overburdened.

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Can you give an example of successful advocacy project you led or contributed to?

Focus on one project that showcases your leadership or contributions, detailing your role, the challenges faced, and the successful outcomes. Highlight your storytelling skills and how they played a part in the project’s success.

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What is your strategy for handling disagreements among team members?

Explain your approach to conflict resolution, emphasizing open communication, empathy, and mediation techniques. Illustrate your ability to bring teams together toward a common goal without losing productivity.

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Why do you want to work for Figma as an Advocacy Operations Manager?

Share your passion for Figma's mission and values. Discuss how Figma's commitment to community and creativity resonates with you and how you envision contributing to the advocacy team’s efforts.

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What do you think is the most important quality for an Advocacy Operations Manager?

Articulate your belief in the importance of strong collaboration and organizational skills. Highlight how these qualities facilitate the advocacy team’s success by ensuring efficiency and fostering positive relationships across departments.

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Born on the web, Figma is a collaborative online platform designed for teams to create, share, test, and deliver superior designs from start to finish.

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CULTURE VALUES
Empathetic
Collaboration over Competition
Growth & Learning
Passion for Exploration
Fast-Paced
Startup Mindset
Diversity of Opinions
Rise from Within
SENIORITY LEVEL REQUIREMENT
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Full-time, hybrid
DATE POSTED
April 9, 2025

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