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Senior Director, Strategic Accounts

Company Description

Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too.

When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength.      

Explore life at Fortune Brands here.

Job Description

As the Senior Director of Strategic Accounts, you will play a pivotal role in nurturing and growing key national customer relationships, leading thoughtful strategies that deliver mutual value and long-term success in our luxury plumbing and hardware verticals. You will collaborate across teams, guide and support a high-performing sales organization, and contribute to building a connected, customer-focused approach that strengthens our presence in the market. Your leadership will foster meaningful partnerships, enable cross-functional alignment, and drive positive outcomes for our customers and business.

We value leaders who can Think Fast, using insights and data to make informed decisions that drive progress; Work It Together, building trust, encouraging collaboration, and aligning teams around shared goals; and Make the Hard Call, navigating challenges with empathy, clarity, and a commitment to long-term success.

Position location: This position is eligible for a hybrid schedule based out of Deerfield, IL. Effective mid-2025, Fortune Brands will transition to a new world-class campus in Deerfield, bringing together associates from across our U.S. offices, brands, and functions. The campus will offer vibrant workspaces for collaboration, along with amenities for dining, onsite daycare, fitness and recreation.

What you will be doing

  • Champion national account growth by leading with purpose and overseeing key partnerships with top-tier customers.
  • Co-create account strategies and negotiate agreements that align with our long-term vision while delivering strong business results.
  • Support, coach, and empower Regional Sales Managers and Strategic Account Managers to ensure seamless execution at the local level.
  • Provide direct guidance to strategic account sales associates, helping to unlock the full value of our national partnerships.
  • Cultivate and maintain strong, senior-level relationships with customers, prioritizing connection, trust, and shared success.
  • Collaborate closely with Marketing to bring new products to market, manage the product lifecycle, and support promotional and channel strategies tailored to national accounts.
  • Share key insights with senior leadership, keeping them informed of performance, market dynamics, customer needs, and emerging trends.

Qualifications

Required Qualifications:

  • Bachelor’s degree.
  • Minimum of 8 years experience in sales, specifically large national accounts.
  • Experience managing, guiding, and influencing a sales team.  
  • Demonstrated ability to manage budgets and thoughtfully apply resources to enhance impact and return on investment.
  • Willingness and flexibility to travel 50%+ and engage in work outside of standard hours, as needed.

Preferred Qualifications:

  • MBA or advanced degree.

 

Additional Information

Additional Information:

 

Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $125,000 USD - $190,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.

 

At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates’ feeling of belonging at work.

Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.

Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN

 

Equal Employment Opportunity:

FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

We are committed to a diverse and inclusive workplace and encourage applicants from all backgrounds to apply. To support our efforts, we invite you to voluntarily share your gender, ethnicity, and veteran status. This information is confidential and helps us ensure an inclusive hiring process and improve our diversity initiatives.

 

 

Reasonable Accommodations:

FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.

Average salary estimate

$157500 / YEARLY (est.)
min
max
$125000K
$190000K

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What You Should Know About Senior Director, Strategic Accounts, Fortune Brands

Join Fortune Brands Innovations, Inc. as the Senior Director of Strategic Accounts, where you will have the extraordinary opportunity to create meaningful partnerships and drive strategic growth across our luxury plumbing and hardware verticals. In this pivotal role, you will be at the forefront of building essential relationships with key national customers, fostering collaborations that lead to shared success. You'll be guiding a high-performing sales organization, empowering teams and ensuring that our collective vision aligns with long-term business goals. Working closely with marketing, you'll announce new products and enhance promotional strategies tailored for our national accounts. We are looking for leaders who think fast, work collaboratively, and can make tough decisions with empathy and clarity. You’ll engage deeply with senior-level customers, using insights to build trust and drive results. While this role is primarily based out of our Deerfield, IL campus, it offers a hybrid working model. As we transition to our new world-class campus in 2025, you’ll enjoy vibrant collaboration spaces and an outstanding work environment. This role is ideal for someone with a strong background in managing large national accounts and a passion for innovation. If you're ready to drive impactful change and elevate every life through our brands, we want you on our team!

Frequently Asked Questions (FAQs) for Senior Director, Strategic Accounts Role at Fortune Brands
What are the responsibilities of the Senior Director, Strategic Accounts at Fortune Brands Innovations, Inc.?

As the Senior Director of Strategic Accounts at Fortune Brands Innovations, Inc., you will lead national account growth by overseeing partnerships with top-tier customers. This includes co-creating account strategies, negotiating agreements, and empowering a sales team to excel in executing these strategies. You'll work closely with senior leadership to report on performance and market trends, ensuring our customer relationships remain strong and mutually beneficial.

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What qualifications are required for the Senior Director, Strategic Accounts position at Fortune Brands?

To qualify for the Senior Director, Strategic Accounts role at Fortune Brands Innovations, Inc., candidates must possess a Bachelor’s degree and at least 8 years of experience in sales, specifically with large national accounts. Strong leadership skills, experience managing a sales team, and a strategic mindset are also essential. An MBA or advanced degree is preferred but not mandatory.

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What is the work culture like for the Senior Director, Strategic Accounts at Fortune Brands?

The work culture at Fortune Brands Innovations, Inc. is inclusive, diverse, and focused on empowering associates. As the Senior Director of Strategic Accounts, you will thrive in a high-performing team environment where collaboration, trust, and innovation are key values. The company prioritizes employee well-being and provides numerous resources to support an inclusive workplace.

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How does the Senior Director, Strategic Accounts contribute to Fortune Brands' overall success?

The Senior Director, Strategic Accounts plays a crucial role in Fortune Brands Innovations, Inc.'s success by fostering strong customer relationships, driving strategic initiatives that lead to growth, and ensuring effective collaboration across departments. Your leadership in managing national account strategies directly impacts business results and enhances the company’s market presence.

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What are the expected travel requirements for the Senior Director, Strategic Accounts at Fortune Brands?

The Senior Director, Strategic Accounts at Fortune Brands Innovations, Inc. is expected to travel more than 50% of the time. This travel is essential for building relationships with key national customers and ensuring alignment across teams in various locations. Flexibility to work outside of standard hours may also be necessary to meet business needs.

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Common Interview Questions for Senior Director, Strategic Accounts
Can you describe your experience with managing national accounts?

In addressing your experience managing national accounts, highlight specific examples where you led successful client relationships, strategies that resulted in significant growth, and how you navigated challenges. Emphasize metrics or KPIs that demonstrate your success in this area.

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How do you approach negotiation with key customers?

When discussing negotiation strategies, focus on your preparation methods, key tactics you use to reach mutual agreements, and any successful outcomes that resulted from your negotiations. Emphasize the importance of building trust and understanding the customer's needs.

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What leadership style do you use to empower a sales team?

Discuss your leadership style in terms of collaboration and empowerment. Share specific examples of how you coach and support your sales team to take initiative, achieve their goals, and contribute to overall business objectives. Mention how you foster an inclusive environment.

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How do you analyze market trends to inform your strategies?

Explain your analytical process for researching market trends. Describe how you incorporate data-driven insights to make informed decisions and guide your teams towards successful strategies. Mention any tools or methodologies you prefer.

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Can you provide an example of a challenging account situation you managed?

Share a specific challenging situation with a national account, detailing how you assessed the situation, the steps you took to resolve it, and the long-term impact of your actions. Highlight your problem-solving and interpersonal skills in the resolution.

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What strategies do you use to build trust with senior-level customers?

Focus on your relationship-building techniques when approaching senior-level customers. Discuss the importance of communication, reliability, and understanding their business needs to create a partnership built on trust.

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How do you stay motivated in a fast-paced sales environment?

Share your methods for maintaining motivation, such as setting personal goals, celebrating team successes, and continually seeking professional development. Mention how this also positively affects your team's morale.

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What role does collaboration play in your work with cross-functional teams?

Elaborate on how you facilitate collaboration between departments—like marketing and sales—to achieve shared success. Provide examples of how cross-functional initiatives have led to enhanced results on key accounts.

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How do you ensure alignment between customer needs and company objectives?

Describe your approach to balancing customer expectations with company goals, including how you gather feedback, assess market needs, and communicate effectively with both your team and your clients.

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What do you find most challenging about leading a sales team, and how do you overcome it?

Identify a common challenge, such as resistance to change or team dynamics. Explain how you address these challenges through proactive communication, training, or team-building exercises, fostering a positive and constructive work environment.

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DATE POSTED
March 28, 2025

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