Technical Support Specialist - Live, Virtual, Constructive (LVC) Lead Engineer Systems Test 3

As a Technical Support Specialist - Live, Virtual, Constructive (LVC) Lead Engineer at HII, you will plan, design, and execute operational-level fleet synthetic training events, ensuring all training capabilities are correctly configured. You'll monitor for service disruptions, collaborate with engineering teams, and troubleshoot technical issues during training exercises. Your role will also include developing event-specific diagrams and coordinating with multiple teams for successful event execution.

To qualify as a Technical Support Specialist - Live, Virtual, Constructive (LVC) Lead Engineer at HII, candidates should have either a Bachelor of Science in Information Technology and 4 years of relevant experience or a Master’s degree with 2 years of experience. A high school diploma with 6 years of experience is also acceptable. Key competencies include familiarity with Linux and Windows OS, a CompTIA Security + certification, and excellent communication skills.

At HII, the Technical Support Specialist - Live, Virtual, Constructive (LVC) Lead Engineer will work with advanced LVC technologies, distributed simulation protocols like High-Level Architecture (HLA), and networking concepts such as TCP/IP and UDP. You will also engage with Navy C4I tactical systems, and AI-driven tools as part of our mission to support and maintain maritime readiness.

The work environment for a Technical Support Specialist - Live, Virtual, Constructive (LVC) Lead Engineer at HII is primarily an office setting with occasional travel to remote site facilities. The position entails sitting for extended periods while using computers, and may also require occasional lifting and engagement with team members in various capacities. Flexibility is key, as some non-standard hours may be required to meet training event needs.

HII offers a comprehensive benefits package for Technical Support Specialists - Live, Virtual, Constructive (LVC) Lead Engineers, including best-in-class medical, dental, and vision plans, savings plan options, life insurance, paid holidays, and tuition reimbursement. Additionally, HII promotes ongoing career development with educational resources and training programs to enhance your skills and advance your career.

When troubleshooting technical issues, I first establish a clear understanding of the problem by communicating with team members involved. I then reference documented standards to identify where the complication lies and address the issue promptly. If necessary, I engage engineering resources to expedite the resolution, ensuring minimal disruption to the training event.

I have extensive experience with both Linux and Windows operating systems. I am comfortable using the command line in Linux for system management tasks, as well as utilizing Windows for various software applications and configurations. My familiarity extends to configuring network settings and troubleshooting OS-specific issues which aids in maintaining training systems.

Distributed simulation protocols like High Level Architecture (HLA) and Distributed Interactive Simulation (DIS) are crucial for ensuring that different training systems can communicate and operate in unison during LVC events. My understanding of these protocols allows me to facilitate seamless integration and maintenance of training capabilities across various platforms!

I prioritize open communication and use collaborative tools to maintain an ongoing dialogue with all teams involved. I hold regular briefings to ensure everyone is aligned on objectives and progress. By fostering teamwork, ensuring everyone’s input is valued, and promptly addressing any arising concerns, I help create a cohesive environment for successful event execution.

Preparation for a Fleet Synthetic Training event starts with thorough planning sessions with technical leads to delineate requirements. I verify that all system configurations are properly aligned and ensure all necessary resources are in place. I also review risk assessments and coordinate backups for potential issues to ensure that the training event runs smoothly.

In one instance, during a critical training event, we faced unscheduled downtimes in our simulation systems. I quickly gathered information, identified the root cause, and coordinated with engineering to address the problem. My proactive measures not only resolved the issue quickly but also minimized impact on the training objectives.

The CompTIA Security + certification demonstrates an individual's fundamental skills in network security, risk management, and technical security measures, which are vital for protecting sensitive military data and ensuring secure operations during training events. It assures employers and team members that I can evaluate and implement necessary security protocols effectively.

I have worked closely with Navy systems, particularly in simulation training environments, where I collaborated with task force commands to enhance training outcomes. My experience includes understanding C4I tactical systems and the operational needs of naval personnel, ensuring that our training accurately reflects real-world scenarios.

I actively engage in continuous learning by attending workshops, pursuing certifications, and subscribing to relevant industry publications. Networking with fellow professionals at conferences and seminars also provides me with insights into emerging technologies and best practices that I can apply in my role.

I manage stress by maintaining a structured approach to my tasks, prioritizing them effectively, and making use of project management tools. Taking regular short breaks helps clear my mind during intense periods, allowing me to remain focused and efficient. It's crucial to keep communication open with my team to address any overwhelming pressures collaboratively.