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Conversational AI Engineer

About Us:

Hippocratic AI has developed a safety-focused Large Language Model (LLM) for healthcare. The company believes that a safe LLM can dramatically improve healthcare accessibility and health outcomes in the world by bringing deep healthcare expertise to every human. No other technology has the potential to have this level of global impact on health. 

Why Join Our Team:

  • Innovative Mission: We are developing a safe, healthcare-focused large language model (LLM) designed to revolutionize health outcomes on a global scale.

  • Visionary Leadership: Hippocratic AI was co-founded by CEO Munjal Shah, alongside a group of physicians, hospital administrators, healthcare professionals, and artificial intelligence researchers from leading institutions, including El Camino Health, Johns Hopkins, Stanford, Microsoft, Google, and NVIDIA.

  • Strategic Investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems.

  • World-Class Team: Our team is composed of leading experts in healthcare and artificial intelligence, ensuring our technology is safe, effective, and capable of delivering meaningful improvements to healthcare delivery and outcomes.

About the Role:


We are looking for a Conversation AI Engineer to bend language models to their will. In this role, you will collaborate with engineers and research scientists to enhance the effectiveness and safety of generative AI solutions by designing, testing, and improving prompts that drive clinical safety and patient experience. You will also create automations to test your creations.  An ideal candidate is equal parts software engineer and prompt engineer, loves experimentation and tinkering, is extremely thorough and detail oriented, and has a passion for conversation and communication.


Responsibilities:

  • Help achieve world class performance on several safety-critical LLM applications

  • Collaborate with product managers to write detailed product specs for how models should behave

  • Help design agentic model workflows

  • Use advanced prompting techniques to develop and optimize prompts for language models to improve model performance, clinical safety, and patient experience.

  • Contribute to automated model testing and evaluation infrastructure

  • Build automations to create and select the best prompts for any given task

  • Conduct experiments and analyze outcomes of model outputs to refine and iterate on prompt strategies.

  • Write and configure prompts to create engaging, patient-oriented conversations

Required Qualifications:

  • Experience (5+ years) in a technical or semi-technical field, such as engineering, analytics, data science, or product management

  • Demonstrated product sense and intuition for conversation design

  • Proficiency writing simple scripts in Python

  • Familiarity with basic principles of machine learning, conversational AI, and Large Language Models

Preferred Skills:

  • Experience developing, designing, and/or interacting with non-deterministic AI/ML systems

  • Experience designing and conducting experiments and statistical analysis, specifically measuring and optimizing the accuracy of model outputs

  • Experience with written language, communications and/or conversation design

  • Software engineering experience

Candidate Background:

Given that the field of prompt engineering is very new, we understand that it’s unlikely that you will have direct experience on your resume. While direct experience in prompt engineering is not expected, we value transferable skills that align with the responsibilities of the position. Ideal candidates might come from various related fields where they have honed relevant skills in problem-solving, analytical thinking, and written communication.

You might be a good fit if you have an engineering background and have or are looking to move into a product role. Perhaps you’re a data scientist who writes on the side. Or maybe you are a conversation designer who dabbled in computational linguistics.

We are looking for high-aptitude adaptive thinkers who are willing to jump in and solve new problems using a variety of technical and non-technical approaches. 

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CEO of Hippocratic AI
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What You Should Know About Conversational AI Engineer, Hippocratic AI

Are you passionate about the intersection of healthcare and artificial intelligence? Hippocratic AI is on the lookout for a Conversational AI Engineer to join our innovative team in Palo Alto! In this unique role, you will have the chance to shape the future of healthcare by enhancing the effectiveness and safety of our cutting-edge Large Language Model (LLM). Collaborate alongside brilliant engineers and research scientists to design, test, and refine prompts that elevate clinical safety and patient experiences. We’re looking for someone who is both a software engineer and a prompt engineer—someone who loves to experiment and has a keen eye for detail in language design. If you have a knack for storytelling through AI and a desire to create engaging conversations that matter, you might just be the perfect fit! Your role will include developing automated systems to evaluate and improve model outputs, writing detailed specs for model behavior, and using advanced prompting techniques to create compelling, patient-centered dialogues. At Hippocratic AI, you’ll be part of a visionary leadership team driven by a mission to revolutionize Global health outcomes, leveraging a combined wealth of knowledge from top healthcare and AI experts. If you’re ready to take on a pivotal challenge and dive into a rapidly evolving field while making a difference in health accessibility, we would love to hear from you!

Frequently Asked Questions (FAQs) for Conversational AI Engineer Role at Hippocratic AI
What are the main responsibilities of a Conversational AI Engineer at Hippocratic AI?

As a Conversational AI Engineer at Hippocratic AI, your main responsibilities will include enhancing the performance of safety-critical language model applications, collaborating on product specifications, and designing workflows for AI models. You will utilize advanced prompting techniques and create automations that test the efficacy of your prompts to ensure a positive patient communication experience.

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What qualifications are required for the Conversational AI Engineer position at Hippocratic AI?

To qualify for the Conversational AI Engineer role at Hippocratic AI, candidates should have at least 5 years of experience in a technical or semi-technical field such as engineering or data science. A good understanding of conversational AI, machine learning principles, and proficiency in Python are essential. Although direct experience in prompt engineering is not necessary, strong analytical and problem-solving skills are highly valued.

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What kind of skills can help me succeed as a Conversational AI Engineer at Hippocratic AI?

Ideal candidates for the Conversational AI Engineer position at Hippocratic AI should possess excellent communication skills along with a thorough understanding of conversation design. Experience with non-deterministic AI systems, experiment design, and statistical analysis will be beneficial. Strong problem-solving skills and adaptability to new challenges can also set you apart in this rapidly evolving field.

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Can I apply for the Conversational AI Engineer role at Hippocratic AI if I do not have direct experience with large language models?

Yes, at Hippocratic AI, we recognize that prompt engineering is a relatively new field. Candidates from various backgrounds who possess transferable skills in problem-solving, analytical thinking, and written communication will be considered for the Conversational AI Engineer role. If you have experience in engineering or data science, you may have the skills we are looking for.

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What is the team culture like for the Conversational AI Engineer role at Hippocratic AI?

The team culture at Hippocratic AI is collaborative, innovative, and mission-driven. As a Conversational AI Engineer, you will work closely with experts from healthcare and AI domains, allowing for a culture of continuous learning and experimentation. The company fosters a supportive environment where your ideas can thrive, all focused on transforming healthcare accessibility and outcomes.

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Common Interview Questions for Conversational AI Engineer
Can you explain your experience with conversational design and how it relates to the Conversational AI Engineer role?

When answering this question, describe your relevant experiences in designing engaging conversations, demonstrating your understanding of user interaction principles, and how you prioritize user experience. Be specific about projects where you've utilized your conversational design skills.

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How would you improve the performance of a generative AI language model?

In your response, focus on specific techniques such as advanced prompting, A/B testing of different configurations, and leveraging user feedback to iterate on your models. Discuss the importance of safety and ethical considerations in your approach.

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Describe a time when you had to analyze data outputs from a model. What was your approach?

Provide a structured response that includes determining success metrics, gathering data, performing statistical analyses, and utilizing software (like Python) to derive actionable insights. Be sure to demonstrate your analytical thinking and problem-solving skills.

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What programming languages are you proficient in, and how do they relate to your work as a Conversational AI Engineer?

Highlight your proficiency in Python and any other relevant languages, discussing how you've used them in past projects to develop algorithms, create automations, or implement models. Relate this experience to the responsibilities outlined for the role at Hippocratic AI.

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What challenges do you foresee in developing AI safely for healthcare applications?

Discuss potential challenges such as bias in datasets, ethical implications of AI in healthcare, and ensuring the accuracy of information provided by AI systems. Share your thoughts on how you would tackle these challenges through comprehensive testing and user feedback.

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How do you prioritize tasks when faced with tight deadlines?

Explain your time management strategies and how you prioritize tasks based on urgency and importance. Illustrate your ability to stay organized and focused, possibly using project management tools, especially in a collaborative environment.

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How do you stay updated on the latest trends in AI and machine learning?

Mention resources you follow such as industry journals, AI conferences, podcasts, or online communities. Highlight your commitment to continuous learning and how you apply new insights to your work as a Conversational AI Engineer.

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Can you give us an example of a project where you took a unique problem-solving approach?

Select a project where you encountered significant obstacles. Detail your thought process, how you approached the problem creatively, and what strategies you implemented to achieve a successful outcome. Emphasize your adaptability and innovative thinking.

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What role do you see conversational AI playing in the future of healthcare?

Articulate your vision of the potential of conversational AI in enhancing patient engagement, streamlining administrative processes, and improving overall health outcomes. Reflect on its transformative impact and why it excites you.

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Why do you want to work with Hippocratic AI, and what excites you most about this role?

Communicate your enthusiasm for Hippocratic AI's mission and innovative approach to healthcare solutions. Discuss specific aspects of the Conversational AI Engineer role that align with your skills and career aspirations, such as the collaborative culture and the opportunity to make a significant impact.

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Hippocratic AI is building a safety-focused large language model (LLM) for the healthcare industry. We believe that generative AI has the potential to massively increase healthcare access the world over but has to be built and tested responsibly. ...

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March 20, 2025

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