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Precision Support Specialist

Hutson Inc. is seeking a Precision Support Specialist to address precision needs, provide technical support, and assist the sales department in customer equipment configuration. The ideal candidate will communicate effectively and maintain a professional image.

Skills

  • Basic GIS techniques
  • Understanding agricultural equipment
  • Technical communication
  • Troubleshooting skills

Responsibilities

  • Perform GreenStar Setups for proper setup and calibrations
  • Provide technical support in precision technologies and digital mapping
  • Identify and troubleshoot precision technology problems
  • Assist sales department with equipment configuration
  • Train customers on Operations Center software

Education

  • Associates Degree in relevant fields or HS Diploma with technical experience

Benefits

  • Competitive wage paid bi-weekly
  • 401(k) plan with company match
  • Healthcare (medical, dental, vision)
  • Company-paid life insurance
  • Paid Time Off (PTO)
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Precision Support Specialist, Hutson, Inc.

If you're ready to take your technical skills to the next level as a Precision Support Specialist at Hutson Inc. in Tecumseh, Michigan, then this role might be just what you're looking for! In this engaging position, your daily activities will focus on addressing precision farming needs, bringing you into contact with customers, shop managers, and CAMs. You'll be instrumental in performing GreenStar setups to ensure equipment is optimized for customer expectations, which can be both incredibly satisfying and fun. You'll assist in everything from basic RTK tower repairs to offering technical support on precision technologies, digital mapping, and various automation systems. Your knack for troubleshooting will shine, as you'll help identify and solve problems both over the phone and in person. This role isn't just about technical know-how; it’s also about teamwork and providing exemplary customer service, as you will be collaborating with various departments and participating in product demonstrations. Ensuring that Hutson Inc. maintains its professional image and stays connected with the community is key, so your proactive attitude and commitment to growth will be essential. With opportunities for training and skill development, this position allows you to build a rewarding career while making a direct impact in the agricultural sector.

Frequently Asked Questions (FAQs) for Precision Support Specialist Role at Hutson, Inc.
What are the main responsibilities of a Precision Support Specialist at Hutson Inc.?

As a Precision Support Specialist at Hutson Inc., your main responsibilities include performing GreenStar setups, providing technical support for precision technologies, troubleshooting issues, assisting in equipment configuration for the sales team, and maintaining strong relationships with customers and team members. You'll also be involved in conducting on-site demonstrations of large agricultural equipment.

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What qualifications do I need to become a Precision Support Specialist at Hutson Inc.?

To qualify for the Precision Support Specialist position at Hutson Inc., applicants should ideally have an associate's degree in fields like Engineering, Agricultural Sciences, or a related area. Alternatively, candidates with a high school diploma and two years of technical experience in agriculture or heavy equipment can also apply. Familiarity with GIS techniques, as well as basic equipment knowledge, is beneficial.

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How does Hutson Inc. support the professional development of Precision Support Specialists?

Hutson Inc. actively encourages the professional development of Precision Support Specialists through company-sponsored training programs, as well as opportunities to learn from peers and participate in department meetings. This commitment to ongoing education ensures that you’re equipped with the latest skills and knowledge in precision agriculture.

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What kind of work environment can I expect as a Precision Support Specialist at Hutson Inc.?

As a Precision Support Specialist at Hutson Inc., you can expect a collaborative work environment where teamwork is highly valued. You'll engage with various departments, work closely with customers, and participate in field demonstrations, all while upholding safety standards and contributing to a positive company culture.

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What benefits does Hutson Inc. offer to Precision Support Specialists?

Hutson Inc. offers a competitive benefits package for Precision Support Specialists, including a bi-weekly wage, a 401(k) plan with company match, healthcare options, paid time off, and various employee assistance programs. Additional perks include uniform allowances and employee discounts, ensuring overall job satisfaction.

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Common Interview Questions for Precision Support Specialist
What experience do you have with precision agriculture technologies?

When answering this question, highlight specific technologies you’ve worked with, such as GreenStar setups or precision mapping tools. Discuss your hands-on experience, any training you have received, and how this knowledge allows you to solve customer issues effectively.

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How do you approach troubleshooting technical issues?

To tackle this question, explain your step-by-step approach to troubleshooting. Emphasize your problem-solving skills by mentioning how you diagnose issues, ask clarifying questions, and collaborate with team members when necessary to find solutions.

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Can you describe a time you provided excellent customer service?

Share a specific example where you went above and beyond to assist a customer. Highlight the situation, what actions you took, and the positive outcome that resulted. This shows your commitment to customer satisfaction, a crucial aspect of the Precision Support Specialist role.

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What strategies do you use for effective communication with team members?

Discuss your understanding of the importance of clear communication and how you ensure that your messages are concise and easily understood. Mention any tools or methods you use to stay connected with your team, particularly during collaborative projects.

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How familiar are you with the operational aspects of agricultural machinery?

When answering, detail your familiarity with various agricultural machinery, including sprayers, combines, and tractors. Highlight any specific experience you have regarding their operations, settings, or technologies, demonstrating your hands-on knowledge relevant to the role.

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What does teamwork mean to you in a setting like Hutson Inc.?

Express your belief that teamwork is about collaboration, mutual support, and shared goals. Provide examples of how you’ve successfully worked in teams in the past and how you believe those experiences would translate to the collaborative culture at Hutson Inc.

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How do you stay updated on new technologies in precision agriculture?

Share your strategies for keeping abreast of industry trends, such as attending training sessions, following relevant publications, or participating in professional networks. Demonstrating your passion for ongoing learning is crucial for the Precision Support Specialist role.

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Describe a project where you had to learn something new quickly.

Mention a specific project where you faced tight deadlines and needed to acquire new skills or knowledge. Detail how you approached learning, what resources you used, and how you successfully adapted to meet project requirements.

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What role do you believe safety plays in agricultural equipment operation?

Discuss the significance of safety in agricultural settings, emphasizing how adherence to safety protocols protects both personnel and equipment. Share personal examples or experiences where prioritizing safety led to successful outcomes.

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Why are you interested in working with Hutson Inc. as a Precision Support Specialist?

Explain what draws you to Hutson Inc., whether it’s their reputation in the industry, commitment to customer service, or opportunities for professional growth. Articulate how your values align with those of the company, solidifying your interest in the role.

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Hutson Inc is a provider of agricultural products and services that include lawn and garden, commercial worksite, Ag management solutions, and commercial application products. The company was founded in 1928 and is currently headquartered in Murra...

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$40,000/yr - $60,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 6, 2025

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